Precision Garage Door Grabill , IN | Garage Doors & Repair

Precision Garage Door of Ft. Wayne

Has Received 1 Review in:

Grabill

Average Rating: 5.00

Broken Garage Door Spring Repair

09/25/2016

Grabill, IN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

when I called you said it would be $80 for the work unless there was additional work to be done. the bill was over $300 to replace springs. I don't understand what happened. you just did my fathers for $70 for the same work

Robert Norton

Response:

Robert - Thanks for reviewing our recent service. I apologize for any miscommunication. We did invoice your father for $70, but it was for a door tune up. Customarily, we charge $80 for a service call plus parts and labor. We apologize that you were inconvenienced with broken springs. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We appreciate your business and will look forward to serving you in the future if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Our Average Rating