My Technician's name was Joe I. He was very polite and professional. Before he got started, Joe showed me, on his notepad, all of my options in terms of repairs and upgrades - without any pressure to do more than I was comfortable with. Once we collaborated on the best steps forward, he then outlined what he was planning to do, what outcome I should expect, and the timeframe for completion. Everything went as he stated. He said it would take about two hours, and he finished just under that time. He cleaned up and informed me of the warranty. It was a very pleasant experience. I would recommend Precision and Joe I. to family and friends.
Service was quick, professional and technician was polite. I think the cost was a bit high, personally, but the job was thorough and I feel confident that I got a good product.
Excellent company which honors its warranties. Responsive office staff and knowledgable technicians.
