Precision Garage Door of New Orleans
Has Received 252 Reviews in:
The Jefferson Parish Area
Average Rating: 4.84
Garage Door Repair
Metairie, LA
They originally set up an appointment between 4 and 6 PM on Monday, but on Monday I got a call and the appointment was changed from 12-2 on Tuesday. I asked would they be able to fix the door on Tuesday I was told yes but when the guy came out he gave me a price of 650.00 but he could not fix it until Saturday. When I complain the guy told me they would come out between 8-10 on Wednesday. The man was there for 45 minutes after running 45 minutes late and charged me 650.00 I know that’s their price but I had a garage door man fixing a door across the street and he gave me a price of $375.00 to repair the doorf. I believe precision took advantage of us. Shop around before you let precision do your work.
Carl Brouman
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
River Ridge, LA
We did not have a good experience with Precision Door. The customer service communication was horrible. My first appointment was cancelled but we had to call to find that out not the other way around. The second appointment was reschedule for three weeks later. We were told that it was pushed so far out because the job required two people to do the install . The thing about that is when the installer came out it was just one person. We do have to give five stars to Sean the installer. He did an excellent job.
M. Quinn
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Harvey, LA
Precision Door exceeded my expectations. My technician was proficient, prompt, professional and explained everything about my garage door as well as answered all my questions. He is truly an asset to your company. My door looks awesome. I am truly pleased.
Leona Reed
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
River Ridge, LA
Showed up on time, quick response, friendly, knowledgeable and stayed late getting the job completed despite a hurricane predicted for the following day!!!
Paul Monier
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Metairie, LA
I highly recommend Precision Garage Door Service for garage door repair. Our technician, Matthew Ceravolo, was prompt, courteous, and he fixed our door quickly. He thoroughly explained all of my options and even went above and beyond what I understood the basic repair job included to ensure that our door works properly. I am very happy and will certainly use Precision Garage Door Service again when needed.
Leslie Killian
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Kenner, LA
I was very extremely satisfied with this company. The serviceman (Devin) had the job completed in a very short time. He was very nice and took the time to explained everything to me. I definitely recommend this company without hesitation.
Karen Tusa
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Gretna, LA
l had a complete overhaul of 2 garage doors. Everything except the doors and tracks was replaced. It was quite pricey, but it seems to be a quality product. It was a very hot day, and it took the technician about 10 hours to complete the job. Maybe sending a second technician would have been a good idea. At the end of the job, the technician was very tired and the clean up was not as thorough as I would have liked. Screws that could have caused a flat tire were left on the floor and in the driveway, and dirty hand prints on doors.
Sandy Laugharn
Service Provided:
Garage Door Opener Install
Product:
Rollers
Broken Garage Door Spring Repair
Kenner, LA
Great company to work with professional and have a great team. Very efficient and thorough.
Ashaur
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Harvey, LA
Precision Garage Door was amazing from the first call to set up the appointment to completion of the job! The technicians Jacob and Nate were prompt, efficient and very courteous. Communication on the problem with the garage door and the options for repair were very clear. The parts were ordered and installation was smooth. So happy with the repairs! Thank you again Jacob and Nate.
Phyllis Legendre
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Opener Repair
Marrero, LA
I have used precision before and got great service. The technicians are very polite and knowledgeable.
Glenn Martinez
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Marrero, LA
Great , prompt service . Caring , concerned associates from the scheduling personnel to the technicians who came out to provide their expertise to asses my problems .
Judy Dipascal
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Marrero, LA
Your technician Matthew did not impress me at all. When he came in first thing he starts doing is measuring the garage door looking at all the rollers and other parts associated with the door and taking all kinds of pictures of everything on the door. I told him I had no issues with the door and hardware itself, my problem was with the garage door opener itself, the travel along the screwdrive was only about 8 inches and then it would reverse itself and stop. He looked reluctant to work on the garage door opener itself. He had to run to the truck to call someone at the office for advice with the opener. He said he's not familiar with Craftsman door openers. He ended up calling the lift Master technical support and told them of the problem I was having and they couldn't seem to be of any help either. I told him that I had changed the rpm sensor on the unit but that did not fix the problem, which was recommended in the troubleshooting guide. I thought he would have had replacement parts on his truck but he said that they don't carry parts for garage door openers on trucks that they have to order parts. It appeared to me that all he was trying to do was sell me a new garage door and that I was not interested, nor did I need a new door. It appeared to me he didn't have a clue as to how to repair garage door openers. So after he wrote me a bill for a service call he sat in his truck in front of my house for at least 1/2 hour then came to the door and asked if he could borrow my hose to put water in his truck because it was running hot, which was not a problem for me because I don't mind helping people who are in need of it.
Al Henry
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Metairie, LA
Will was very informative and I am very anti-understanding of any type of install and construction work.
Misty Lynn Reed
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Harahan, LA
As always, the service was exceptional. The service tech called on his way to the site, took care of the problem and reported the solution and repair that was needed. Thank You, Kelly Hasney
Kelly Hasney
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Marrero, LA
The guy that came to install my Garage Door trim molding didn’t seem knowledgeable at all. I had to explain to him basic installation steps. His customer service was horrible. The guy that installed my motor a couple of weeks ago did an amazing job and was very knowledgeable. To bad I couldn’t get the original guy back.
Chris Russell
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Metairie, LA
I called Precision Garage Door Service after having a very disappointing experience with another local company. I am very happy I called Precision! The day after I called, Jacob came out and did the most thorough safety inspection of my garage door that I have ever experienced. He was professional and courteous, and explained everything in language that could be understood by a non-specialist. He was so knowledgeable and trustworthy that I followed his recommendations to repair my garage door properly. That same afternoon, the installer Wilson came out and did all the work in a matter of a couple of hours. WIlson was also professional, efficient, and clearly experienced. After he finished, he talked me through all the new features of the new install. Overall, I could not be more pleased with the work that Jacob and Wilson did. I give Precision a 5-star rating! This company clearly trains its employees very well. I recommend Precision to anyone who needs work done (small job or large) on a garage door.
David Sabrio
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Gretna, LA
Jacob I think he was the salesman came and measured it all up gave us a quote. Price was very nice. Technician Ramon came in and by himself, put up the garage door and the new garage door opener. We couldn’t be happier with the installation, he did a wonderful job, we will definitely recommend y’all
Henry Ferrer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Marrero, LA
I am a Very Satisfied Customer from Start to Finish! Your Staff Employees that I spoke with by phone & dealt with in person were very Professional/Knowledgeable/Patient/Kind. Thank You Very Much for a wonderful business experience!
Nadine Augello
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Westwego, LA
These people are great! From the customer service who answers, the billng/bookkeeping dept., to the service representatives who came to repair or reset our opener. Quick service and very dependable. Recommend to anyone. Worth every penny.
Candice Kissee
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Metairie, LA
I was shopping around for price and they won! No extra charges or overpriced replacement garage door openers. And the guy had them on his truck!
Catherine Johnson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Gretna, LA
First time customer and will recommend to everyone in the future. Quick service (next day), professional and knowledgeable technician (Devin) who answered all our questions and provided estimates/options, and reasonable pricing. Problem solved - thank you!
Connie S
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Harvey, LA
Great job!!!
Raynord Hart
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Metairie, LA
Thanks for the quick response. Your Rep. was very knowledgable, professional and did a great job. I was also very happy the motor was covered under warranty.
Malcolm Schexnayder
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Gretna, LA
I needed to replace the springs and cables on my garage door due to breakage. Devin and Matthew came out to assess the repairs and provided me with several quotes for different levels of repairs. I opted for upgrading my springs and rollers. Two days later Devin returned to perform the repairs and had all updated equipment installed and door working within 2 hours. Devin was very personable and professional. I could not be happier with the repair and equipment upgrade. I would definitely would recommend Precision Doors to friends and family.
James Price
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Harvey, LA
Very, very please with the work that was done on my garage door. Tech was very professional and did a great job in a timely manner. Great job David!????????????
Michael Grows
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Metairie, LA
The 2 guys that came out to service were wonderful! Very professional and knowledgeable
Ami Jackson
Response:
Ami Jackson, thank you for choosing Precision Door Service! We appreciate you taking time to leave feedback on your experience. We're glad to hear that Wilson and Kaden were able to adjust your garage door by installing extention brackets to avoid the door from bouncing. Please keep Precision Door Service in mind for any of your future needs!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Gretna, LA
I was so impressed with the service provided to me. Starting with the nice lady that took my phone call and gave me so much info regarding my service call. The tech called me to let me know he was on his way and showed up on time. he was so nice and professional. he took the time to explain in great detail what would be required. He was also helpful by giving me his suggestions as to what I should consider to keep my garage door functioning properly in the future. I would recommend this company to all my family and friends.
Tiva Chavez
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Harvey, LA
A. Pleasure having you guys on the job If all contractors would work and take pride in there work as you guys do it would be so easy for general contractors
J & W Construction
Response:
Thank you for choosing Precision Door Service! We're glad to hear that you had a positive experience during your garage door installation. Please keep us in mind for any of your future needs.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Metairie, LA
Really great service. Polite, accurate, and efficient.
Bob Sylve
Response:
Bob Sylve, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. We're delighted to hear that your technician provided you with excellent service. Please keep Precision Door Service in mind for any of your future needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
River Ridge, LA
I had such a wonderful experience with this company. Arranging the quote was simple and quick. The in home quote was easy to understand and quick. It took time to order the missing part, but it was worth it. It’s a perfect match and the right color. The technician was so good. He was kind, patient, and very professional. Our door works again and is like new. I would highly recommend this company to anyone needing work done on their garage door.
Melissa Swidzinski
Response:
Melissa Swidzinski, thank you for choosing Precision Door Service! We're glad to hear that you had a wonderful experience with your technician during your estimate. We appreciate your reccomendation, please keep Precision Door Service in mind for any of your future needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Bobby Boes
Precision Door Service
5600 Jefferson Hwy, Building W-1, Suite 160New Orleans LA, 70123
