PRECISION GARAGE DOOR SERVICE OF INDIANAPOLIS

My 23 yr old garage door was in need of replacement. I researched for the most solid local company with excellent reviews, and then called the winner - Precision! From first contact, office staff were all pleasant and informative. Tech response was same day, I was shown every choice applicable to my garage opening with no 'hard sell'. I chose an insulated door and new opener, which was quickly installed the next working day. Nick, Tom, Orlando were all expert, worked quickly and neatly, and answered every question I could think of! My new door operates just almost 'silently', my garage is better protected from extreme temperatures now, and I am more than delighted and pleased with my entire experience.

Linda Leopard

The work was done professionally and the technician, Mike, was very pleasant.

Cheryl Miller

We are very pleased with the service we received from Precision. The technician, Zeke D. was great. He explained everything clearly. Very happy with the service.

Debi Campbell

Drew was very professional and did a great job

Shawn Minniear

Ryan was great. Very professional and Knowledgeable.

Joanne Fregeau

We had an issue after replacing our bottom garage door seal. We called in the morning and got an appointment that afternoon. Our service technician Mike F arrived on time and reset the opener. That took care of the problem.He also inspected everything and informed us on some other issues. Mike was fast, professional and courteous. We are happy with our service and would recommend them Precision Door Service.

Nancy Hollingsworth

Wonderful service. Vladimir was very helpful and professional

Jerry Martha Stowers

Mike Keeley was my repairman. He arrived when he was supposed to; and he was friendly, courteous, and professional. He made sure I understood my options. He replaced my springs, rollers, and bearings, and made me feel good about what he was doing. I would highly recommend him to anybody looking for garage door service.

Glenda Bryan

The two gentlemen that came out were Ben and Rob. They both were very knowledgeable and courteous. They helped us in making our final decision on a new garage door. This is a company that definitely puts customers first. Highly recommend using them and no one else.

Julie Western

Next day service on a late request on a Friday afternoon to fix a large overhead door. Showed up at 10am and notice the door opener was not setup correctly by a previous company. They had all the parts on the truck to fix it same day. Could not ask for better service. Highly recommend.

Greg Inman

He knew what the problem was right of and fixed it.They are great.

John Johnston

The service was very good. I called on a Sunday and they were able to come out Tuesday, working within my schedule. The service tech (Drew) called before he came and was on time. He listened and allowed me to explain what had happened with our garage door. He kept me informed on what needed to be done during his process of evaluation. He was able to repair the problem with the equipment he had on his truck. He explained the problems and gave me the option on what to do. When the work was completed, he showed me what he did. Bottom line: my garage door works great. Drew was very professional and courteous. He did his job efficiently and I am very pleased. I appreciate the time he took to explain and then perform the repair. Thank you for a job well done.

Tim Weisheim

Best garage door company around.We will not use anyone else. Reliable & professional

Aurelia Donald

Monday night I was closing my garage door and when it closed there was a loud pop. The garage door spring had broke. I had found your company through a Google search and called because it said that your were open and taking calls until 11 pm. You were able to schedule a tech (Andrew S) to my house within 24 hours. Andrew called and asked if he could come a little early which was fine for me. I do appreciate the background text information that was provided about Andrew. When he arrived he was polite, wearing a mask, and wore shoe coverings everytime he stepped foot in my house even though it was only 5 steps to go from the garage to the front patio. Andrew inspected the garage door and all of the replaceable parts of the garage door and gave me multiple options. With the door being 16 years old and on its third spring it was going to need more than just a spring. Andrew took the time to show me the parts and explain what was bad on them. After everything was discussed the service call was to replace a broken spring and it turned into a replacement of the spring, pulleys, rollers, and barrings. The garage door is now functioning better than it has in years and because of the parts that were installed it came with a three year warranty from you. I will be happy to recommend your company to anyone that needs garage door service.

Todd Walton

You guys are awesome there is nothing else I can say but I need my invoice!

John Lasley

New Opener Installed and door was repaired. Excellent Employ and Work.

John R. Ehrie

My service person Andrew was great, straight up on his assessment of the problem and the recommended repair fixed my issue! No high pressure up sale or trying to tell me how many other issues that need to be fixed. Fixed only the problem that was present.

Greg Gillum

We called Precision and they were able to have someone out the next day. Drew was AWESOME! Super professional and he was very detailed explaining everything to us and told us our options. We were satisfied with our service and now have working garages that work properly and smoothly. We would highly recommend Drew and precision!

Alita Jackson

Good reviews. Found on line Didn’t end up doing repair due to age of door. Provided a quote for door replacement. Recommend asking callers how old door is and if interested in receiving estimate on new door. Great technician was thorough and kind

Angi Kerr

ON 3/4/19 After calling 2 other Garage Door Companies and getting hung up on 3 times, I called Precision Overhead Garage Door Services. I spoke with their representative at 1:45 (approximately) and by 3:00 they were in my garage giving me my estimate. NOW that is customer service. Kevin U. the tech was processional, prompt, courteous, and extremely knowledgeable about what was going on with my doors. I have low clearance doors and require special equipment to operate. However, between Kevin and his supervisor, they were able to come up with a plan to fix my issue and get my doors back into operation in a very timely fashion. Not only did he get my doors fixed, but he also educated me on how I can maintain my doors regularly, where to put the lubricant, and how much and when. He also showed me how to maintain the keypads, and change the batteries....NO I did not know there were batteries in them. These are things new homeowners need to know and some companies never show anyone.POGDS believes in educating their customers. This was valuable information to me, and I want to THANK the company and Kevin for this valuable education. I would highly recommend anyone to choose POGDS for their next garage door repair, replacement, or maintenance. My purchase was inclusive of springs, rollers, remote keypad, cables, repair of existing opener, and customization of new equipment to a low clearance door. WONDERFUL JOB KEVIN U! Customer service 5 stars, technician's 5 star, knowledge 5 star, promptness 5 star, service preformed 5 star, quality of work 5 star!

Phillip Ford

Justin, our service technician today, was outstanding! Very helpful in explaining his solution to our problem. Then getting it done correctly and showing AND explaining to me what he did! I am extremely pleased!

Tom Gibson

The repair was done professionally. The technician that came out was courteous and described the process really well. I will definitely be doing business again with Precision.

Scott Rouse

Prompt friendly service. The tech, Andrew, was very personable and explained everything to me. He was very knowledgable and did a good job.

Susan Peterman

I would definitely recommend Precision to anyone. Our torsion spring had broke in the evening and I called them up and told them it's not an emergency and they still scheduled someone to come out the next day. Then the morning of our appointment they called and said they had a cancellation and wanted to know if I wanted them to come sooner. I said yes! The Gentlemen that came out was super nice and was very informative. We will definitely use them again!

Ashley Princell

Andrew was very professional and on time. Didn’t waste time, showed me my options and gave me his recommendations. Ended up replacing the spring and a few brackets and he was done within 30 minutes. Definitely will be requesting him again if I have any problems

Travis Necessary

I am so pleased with my new garage door opener and key pad. My installer was just the "best"!! He was very professional and knowledgeable. I would highly recommend this company.

Sherry W.

Sherry W., thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

From the time the phone was answered til' the service was complete, this was a professional and customer friendly experience. Our tech James did a Great job of going over all the options and the 25 point safety inspection. If all goes well we will not need to see anyone back any time soon. Thanks for the Great service.

Byron Brown

Byron Brown, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Nick was very professional and honest. He didn't try to scare me into buying a new door. He provided great service and repair with new parts to get it operational again. I would definately use this company again.

Barry Weaver

Barry Weaver, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Nick.

The Precision Team

We are really pleased with our repairs we had done. The customer service was WONDERFUL! The gentleman who came was very polite and knowledgeable. However, it was a little expensive for what we had done. We would use them again.

Alan Johnson

Alan Johnson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Andrew was professional and very knowledgeable.

Shelly Koontz

Shelly Koontz, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Andrew.

The Precision Team