Precision Garage Door of Colorado
Has Received 36 Reviews in:
The Brighton Area
Average Rating: 4.86
Garage Door Repair
Brighton, CO
This was the worst vendor experience I have had. The appointment was from 10-12. He (Brandon) showed up at 2pm with no message update. We asked for our 7 garage doors to be serviced. He did not know what to charge us and had to call his boss. They came up with $50 per door. We asked about having a door installed on our barn. He said we don’t do commercial doors, but he has a buddy that he could refer us to. We went back to our 7 doors and he said “what do you want me to do”. I said we would like to have the doors serviced (oil, tighten. Adjusted). He went and got a spray can and sprayed to rollers in two doors, then stated he needed a ladder to do the RV garage door. I told him if all he was going to do was spray oil on the doors we would just stop after the two doors and I was not going to pay $50 bucks a door for all 7 doors. He was at our property 10 minutes and charged me $99 dollars to spray on two doors. Huge disappointment and I would never use this company again.
Jerry Means
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Brighton, CO
Responded same day Tech was very knowledgeable and recommended other parts that were wearing. Would definitely recommend this company
Jolene Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Brighton, CO
"I recently had the pleasure of working with Brandon from this company to replace my garage door. I must say, he was truly outstanding! From start to finish, he was always courteous, professional, and incredibly thorough in his work. The end result was a beautiful new garage door that works perfectly. Brandon is not only a skilled technician, but he's also a great guy. I highly recommend this company and their exceptional services!"
Troy Nordholm
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Brighton, CO
Chatted on Friday night with an issue. They showed up early Saturday afternoon. Great service and very friendly would highly recommend! Thank You!
Brad & kim Bohling
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Brighton, CO
We needed an evaluation of our garage door opener problem. Marc, the Technician, was very informative and provided information about all the options and choices available to us to resolve the problem. He answered our questions thoroughly, and goes above and beyond with courtesy. Very professional, and if this is representative of all the Technicians, I would highly recommend Precision Garage Door Service.
Robin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Brighton, CO
Tom our technician did a great job. Trouble shot the problem and had the repair complete in about an hour. Good Company, Good Techs and Good Service!! Called to say the would arrive at 10:00 AM and arrived at 9:55 AM.
Lyle Amos
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Brighton, CO
Extremely fast, friendly and professional service. Tom the technician explained everything in detail and what to expect. He went over the operation of the door and invoice which was very much appreciated.
Thomas Mink
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Brighton, CO
I would have given higher that a 5 star if I could have. I had another company, Garage Door Service, install a new garage door opener. The work and service was TERRIBLE, plus they charged me $1,800.00 for it. After much complaining, they lowered the price, but I still didn't feel comfortable with their work. I called Precision Door and Bill sent Donovan out to check it out. He fixed everything that was done wrong and he replaced the rollers for me, he was a perfect gentleman and explained everything to me in detail. The price was great and I even got the senior discount as I am 70. I will tell everyone about Precision Door as my experience with them was fantastic! Thank you so much for your service and for sending Donovan, he was great!
Linda Scollin
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Garage Door Repair
Brighton, CO
Donovan at Precision did an amazing job being timely, diagnosing my issue (broken roller), clearly explaining a repair and cost, then moved to the repair. When he was done (which was super quick), he explained the repairs and tested it with me to make sure I was satisfied. He also completed a courtesy inspection and tweaked a few things to make the whole system operate more smoothly. 100% recommend. Thanks so much!
Michael Bean
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Brighton, CO
All positive. Professional, with excellent communication and service and great response time. More door mechanism issues were found than the broken spring we knew of, so now the garage door is working better than expected with just a spring repair (quieter and smoother operation) - well worth the price. Donovan was excellent to work with.
Michael Avery
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Brighton, CO
It seemed like a local company and the products were high quality.
Russ Slaughter
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Brighton, CO
The technician was fantastic. He was efficient, friendly, knowledgeable and helpful.
Xande Craveiro
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Repair
Brighton, CO
5 stars - Tech Donovan was prompt, polite, explained the repair needed and why, checked other parts for ware and made sure the repair was complete and working properly.
Margaret
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Brighton, CO
How wonderful to have Donovan arrive with in 20 minutes and have us back to a working garage door within an hour. The price was less than a previous company that worked on the door just 3 years ago. And we have a 5 year warranty. We are very pleased to have found Precision.
Ben Glen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Brighton, CO
My garage door had reached the point of noisy, rattling, jerking and somewhat intermittent. Tom arrived and after some inspection, followed by cleaning and lubrication, I now possess a garage door to be proud of. Tom is friendly, knowledgeable, professional and effective. The 25 point inspection with recommendations is also a great service. Well done web page and very skilled operators. Thanks and i'll be back
Andy Hamilton
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Brighton, CO
Fantastic service. Donovan was on time and even got in a daybearlyz
Mark Colley
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Brighton, CO
Great service. The tech showed up, diagnosed the problem and had it fixed in under 30 minutes and it was all covered by the charge for the service call. I bought my doors from Precision and will continue to get any service I need from them.
Randy Brodersen
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Brighton, CO
I would recommend this company anytime. I had a small problem that was big to me and he was able to fix it in just a couple of minutes. He was very courteous. If I have any problems in the future I won't hesitate to give them a call. Thank you.
Mary Cooke
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Brighton, CO
JOB WELL DONE AND VERY QUICKLY.
Stan Unruh
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Repair
Brighton, CO
Very prompt service, Tom went above & beyond to make sure I had everything I needed to get garage door working properly.
Lora Dawson
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Brighton, CO
Excellent! The technician was very knowledgeable, friendly and efficient. Would not hesitate to use this company again. Everyone I spoke to was wonderful.
Howard S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Brighton, CO
Great Service and Great Technician! Thank you!
Shannon Bennett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Brighton, CO
Excellent service and very quick. Tom was super informative and very friendly.
Ted Ott
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Brighton, CO
My opener had apparently blown a circuit panel. The technician was prompt and quick. I was told my Marantec opener was hard to work on, and should be replaced. I had so many compliments and comments to its quietness. It was replaced with a Liftmaster...I was told it was the quietest. I have never experienced such a LOUD opener. I can hear it in every room I made a rash decision, spent lots of money, and am sick to my stomach. So mad at myself.
Kelly Schippert
Response:
Kelly – Thank you for responding to our customer satisfaction survey. We aim to achieve 100% customer satisfaction and regret we may have missed the mark. We appreciate your flexibility in allowing us to return and trust that the resolution has been to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Comment:
Although this opener was not right for us, I am happy with the final resolution. Ben and Bill listened to our concerns and worked with us to make it right. Thank you for standing behind your 100% customer satisfaction.
Kelly Schippert
Comment:
Precision, Bill, took the time to find resolution to my situation. Thank you for your promptness and satisfying my needs and expectations. Appreciate it.
Kelly Schippert
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Brighton, CO
We called because we used Precision last year for service and were very satisfied. Tom was our service tech last year and returned again this morning. What appeared to me to be a serious (and expensive) problem was handled quickly & efficiently by Tom. The cost was reasonable and I appreciated Tom's professionalism. 5 Stars without question.
Bruce & marykay Vezina
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Brighton, CO
They were able to come and service my garage within two hours of me calling
Major Gallimore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Brighton, CO
I had used Precision before and was satisfied. For this service, I had the garage door repaired with new springs and some new hardware (rollers, pulleys, etc.) The service was excellent, repairs were done correctly, and timely by the technician when he arrived. He was more than qualified and did a great job. I would have given a perfect 5 stars if the appointment didn't change (it was pushed back several hours). The price was a little more than I expected, but I guess you get what you pay for. I would recommend Precision for garage door repair.
Ken Kapron
Response:
Ken Kapron, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Brighton, CO
They were quick, efficient and my garage door was fixed in less than 24 hours! Thanks
Denise Ruh
Response:
Denise Ruh, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Brighton, CO
Quick service and resonanble prices.
Deanna Gamboa
Response:
Deanna Gamboa, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Brighton, CO
I was very impressed with the customer service and my technician, Tom. I would give more than 5 stars if I could. The customer service was able to get someone out to me same day and was very nice. Tom, was very kind and on time and fixed my issue in 5 mins. I could not be more grateful for their help! Thank you!!
Joanne Vos
Response:
Joanne Vos, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Ben Nelson
Precision Door Service
7302 S Alton Way, #4ECentennial CO, 80112
