Precision Garage Door of Northwest Arkansas
Has Received 997 Reviews
Average Rating: 4.87
Garage Door Opener Repair
Bella Vista, AR
Fast, friendly, professional and very internet friendly. Called and had a repair man, SAM, in two hours!
Blake Smith
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Garage Door Repair
Bentonville, AR
Technician Luke came and what appeared to have replaced our entire garage door unit and everything was working fine until we tried to reprogram our MyQ program and now the door senses are not working. We’re awaiting a callback on this matter so until then our door is not operating, had to manually close it for the night.
Augustine Martinez
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Rogers, AR
Precision NWA was great to work with on this project. I needed to replace 2 garage doors due to motor failure and age. Both the sales and install teams were very professional. And the office personnel were friendly and responsive. The products appear to be well made and very durable. I look forward to many functional years from these doors.
Boyd Thomas
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Rogers, AR
Showed up on time, friendly, knowledgeable, worked until done. Had issue, was back next day and fixed it. Things happen and how one reacts is what matters and they took care of it so all good.
Jesse Hopkins
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Bentonville, AR
He was very friendly, explained everything well and was early!
Sherry Richard
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bentonville, AR
Two great guys installed a new door and opener that’s amazing! If power is lost the unit has a built in battery system And during an power outage it still operates. You are lucky to have the two guys working for your! Thanks again guys! Charles Rakes
Charles Rakes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Bella Vista, AR
The technician was way more concerned with selling me ridiculously overpriced, poorly made, parts than installing new torsion springs. Workmanship was marginal, at best. I was expecting repairs to cost about $400. Bill was $815. Would have been well over $915 if I had let the guy install new $100+ cables that cost me $9.00 on Amazon + 20 minutes to install. I felt like Precision GDS was intentionally deceptive from the initial call to set up the appointment until the technician left my house. My suggestion....go elsewhere, or at the very least, get a written estimate with everything needed to do the job "right", then, for comparison, get another estimate from another company.
Loran Galey
Response:
We appreciate that you chose Precision to service your garage door. We also understand that the cost of replacement parts can be daunting. Our Technicians strive to educate our customers on how each component works and how to maximize the life of each part. We do not claim to be the least expensive service provider in the market; However, we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an un-matched warranty, and we stand behind our repairs. When you book a service call, you will receive electronic confirmation of the appointment, including a personal bio and picture of your service technician, so you can be confident that both your family and home are safe with us. And, of course, Precision Door service is available 7 days a week, most often with same-day service available, You can reach us 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost. Again, we do genuinely appreciate your business, and if we can be of any further assistance or would like to discuss your experience further please don’t hesitate to contact us.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Pea Ridge, AR
Explained the process and asked if I had any questions. Fixed my door, cleaned up his work area. Paid our agreed price and he was in his way.
Jerry Fitzner
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Lowell, AR
Great service!
Brent Roberts
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bentonville, AR
I feel as tho your repairman was very helpful and knowledgeable as to what was needed to not only fix my broken door but upgrade some areas on the other 2 doors as well. I would definitely use you again if needed.
Carlyn Haefner
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Rogers, AR
Had a great experience with our service specialist, Rafa. He was respectful and performed the work excellently.
Sam Coleman
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Rogers, AR
This is the second time I've used Precision; they disappoint. Friendly, professional, on time top quality work.
David Lewis
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Bella Vista, AR
It looks great, installed well and really enjoyed the friendly staff. I would recommend your service to others. My answer to the above questions is a big YES!
Tim Melonis
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Rogers, AR
I had the spring replaced in my garage door in 2022. During recent power outages I found it very difficult to raise the garage door manually. I contacted Precision Door and they were able to schedule me a date to my satisfaction. The repair technician showed up on time and adjusted the spring so the door could be raised manually by me. Precision Door kept me informed and provided details and a picture of the repair technician and when they were enroute to my location. Very satisfied with the results
Gene W
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Rogers, AR
Explained everything well great customer service ???????? Freon drew
Joe Marteniz
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Bella Vista, AR
Quality, Courtesy, On Time, Good People! That says it all!
Steve Stroud
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Fayetteville, AR
Matt Taylor is fantastic! He temporarily fixed my door until the new door is installed. I didn’t like the idea of my garage door open all the time. Thank You, Precision Garage Door?? Cheryl Blew
Cheryl Blew
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Van Buren, AR
Called to get an appointment. The female that answered was not quite rude but not friendly or professional either. I finally got an appointment date a few weeks out. I would have rated her a 1. On the appointment day, Matt called when he was on his way, fixed the problem and also helped with an issue involving the push button opener on the outside. Matt was friendly, professional got the problems fixed quickly and had a very positive attitude. I would give Matt a 5.... that's why the overall rating of a 3.... please tell Matt, I appreciate his help and attitude
Sheri
Response:
I greatly appreciate your feedback, both, acknowledging you were pleased with the services provided by our Technician, Matt and that you were not pleased with your experience on the phone. We strive for 100% customer satisfaction and that begins with our first contact through completion of the job. We expect our customers to always receive friendly, professional and courteous service. This will be addressed and used as a learning opportunity for our Customer Care team. Thanks again for the feedback on your experience and if you need any further assistance, please don’t hesitate to reach out to us.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Bella Vista, AR
I was pleased with Justin explaining what my problem was, and he called my son and explained to him also.. Stating the price to repair the old door, which is 23 yrs. old and also what the cost would be to replace the door with a new one. He was not high pressuring and left me to be able to decide and explained what could happen with the old door. I was impressed with his professional attitude. Thank you
Shirley Renken
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Install Garage Doors
Garfield, AR
We had 3 guys show up, Chris, Parker, and Levi. These 3 removed the old door and opener and replaced with new. They were very pleasant and professional. They did a great job. If in need I will use Precision again.
Edward and Colleen Oakey
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Rogers, AR
Door works great! Installation was well done and install crew were professionals.
Allen McKay
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Gravette, AR
Drew did a great job, and is a very nice young man. Price was reasonable. Everything went well. Great experience!
Jim Brummett
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Lowell, AR
Seth and his trainee, Ethan, both did a fantastic job and were great to work with. I work in an industry that also thrives off reviews and I'm more than happy to provide one in this case. They were both friendly, speedy, and knowledgeable. Great conversation and professional throughout the entire job. I can't thank them enough or say just how great the experience was. Thank you, both!
Damon Cooper
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Bentonville, AR
Thank you for responding in a timely way. We had used your service before and my son recommended you again because he was so happy with his service. Our problem was resolved and we're happy with the smoothe and quiet operation of our garage door. The young man, Drew Bates was professional and made us feel confident about the installation and explained clearly what was needed and why.
Sandra Gibson McClurg
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Rogers, AR
Garage door broke yesterday and they scheduled a late afternoon appt today and we called in the morning and they were able to come out earlier and it only took an hour and they replaced a lot of parts. A great job by Drew who is very friendly, knowledgeable and great at his job. I was very impressed with the work and service. Will recommend to anyone. Thanks Drew and Precision! ????
Jeannine Hogard
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Bentonville, AR
Henry came to replace the garage door in my home he was very thorough took time to explain all the features and set up app on the phone he went above and beyond. I was very thankful for Henry and his help and expertise and kindness. Strongly recommend Precision Garage door I used them twice and received quick help.
Rao
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Rogers, AR
Henry did a great job. He worked until he solved the issue of installing the new door in a very tight space. Very professional.
Mike Cockrell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Rogers, AR
Technician knew right away what the problem was and how to fix it. He also went over the periodic lubrication I should be doing while performing it to quiet the hinges.
Don Cronk
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Springdale, AR
We went with Precision because it was part of the Chamber of Commerce and the BBB. I am so glad we did! I like receiving a text message with a photo of the tech coming out. Our tech Sam was so courteous and nice. He got right to business and took the time to answer all of our questions up front and when the job was complete. If we ever need anything else done with our garage, we will happily call Precision Garage Door Service again. Thank you! Brandy B.
Brandy Bauer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Van Buren, AR
Excellent service!!!????
Denise Coleman
Service Provided:
Garage Door Opener Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Patrick Behrens
Precision Door Service of Northwest Arkansas
1907 Town W DriveRogers AR, 72756 License: #0365280618