Recent 5 Star Reviews
This is the second time I've called Precision. First, was to replace a garage door and add a garage door opener. The second, was service to an older garage door opener. Both experiences from initial call to the business to receiving the end products were timely, efficient, and professional. A great company to do business with.
Above and beyond expectations.
As always Precision Garage Doors came through for me. Great communication and service throughout the estimating process to installation. Precision did a fantastic job installing my new hurricane rated garage door!!
Thank you for a great experience with Precision Garage Door! Zack was thorough in checking out the problem with the equipment, offered me options and efficiently took care of it. He was kind and patient too. He helped me change batteries in all the remotes, advised me on the right kind of light bulbs, etc. When one of the covers to the lights broke, he provided the link to the site where new ones could be ordered and showed me how to install when they are delivered. The office staff, everyone I talked to was helpful and they generously reimbursed me for the covers plus some. It wasn't necessary, but they insisted.
"I recently had the pleasure of working with Brandon from this company to replace my garage door. I must say, he was truly outstanding! From start to finish, he was always courteous, professional, and incredibly thorough in his work. The end result was a beautiful new garage door that works perfectly. Brandon is not only a skilled technician, but he's also a great guy. I highly recommend this company and their exceptional services!"
The salesman was very courteous and explained everything. The installer Craig came to our house at 6:30pm after a full day of work because someone else did not show up to work. He worked tirelessly and was so professional and thorough in his installation. He finished at 10:30pm at night. What a wonderful person. His example of workmanship has led us to use Precision for two more of our rental properties that we originally had planned on using another company. Thank-you for the great work Craig!
Precision, Outstanding service from start to finish. Give Brian a raise! Thank you
Our garage door was inspected and serviced well. We were given advice about maintenance and issues to watch for. Excellent service.
Glen Lemp’s customer service was outstanding. He was very professional and successfuly resolved our issues. Thank you Glen! 5 Stars!!!
Extremely fast service for my garage door replacement! Only complaint is I was told there is a 10% discount for senior and I didn’t get but $100.00 off but all in all I love my new door
Brian came out early which was good because my car was trapped inside. He gave me a few options as to pricing and guarantee and was also very polite and clean profesional in appearance. He told me the work would be done in about an hour or more but finished in under 45 minutes. I would definaty use you guys again but I hope I don't have to. To bad I can't give you more than five stars!!!
Drew did excellent work.
Julian Bacca showed up on time, was very professional and cleaned up all his stuff before he left. He also made sure that I was comfortable with everything that he did and if I had any questions, he answered them! One of my neighbors passed by, saw I was getting work done and as I was saying something positive about Julian, Julian went to his truck and gave my neighbor his business card. Great worker, very nice person and as an educator, I would give him an "A" for a grade!!
I have used Precision Garage door once before when they installed a double spring. This time about 3 years later it was a lube and adjustment . My technician Cory was very knowledgeable and explained everything as he was doing his service which I found to be very helpful . I would definitely recommend Precision Garage door to friends and family.
I was pleased with the quick response and professionalism of AJ who repaired my garage door after explaining my options.
good thank you verry much verry good job
Great response time, no extra fees, great service, would definitely contact them again!
I never thought that I would get my garage door fixed on a Saturday. Shawn was great. He explained everything to me and did a great job.
Nicholos was fantastic!
Installation was quick. Very happy with the opener. installer, Daniel Flores, was knowledgeable, friendly, and professional. He took his time explaining what had to be done and why. The customer service rep I spoke with was a pleasure to deal with and set up our appointment for the following day. I couldn't be more pleased with Precision Garage Door Service! I will have them back for more work in the future!
Chet was really great. Explained many things about the ststem and worked hard to give us the best results without excessively increasing the cost.
The average cost in this area is $1700. Is this a mistake? Very nice guy. Knows the garage business.
The guys from Precision Door are the best . From the call to tell you when they’ll be there to the time there finished , it’s very professional . The technicians are very knowledgeable and respectful . Great job guys ! Thanks again
Excellent, conscientious work -- thank you!
My technician stayed until 10:35 at night to finish the job and he was so patient and kind. Would definitely recommend and use them again.
I made a big mistake and ruined my once fully functioning garage door to a garage door that wasn't even securing my home (my garage door was completely off the hinges and NOT securing my home at all)! They were able to come see me immediately that morning, and gave me a reasonable estimate. After agreeing to purchase, they fixed my broken door to at least be secured shut. It was safely secured until they where able to come back and replace it with a new one. The installers came in and absolutely dominated the install! I was suppose to have a certain space open for them to install that I wasn't aware off but they were good about it and let me move what was need for them to complete their job! I appreciate them helping me in a very stressful moment!
Jordon was exceptional. He explained in a quiet voice that you don't put WD40 on the tracks. I liked him....very personable. Thanks, Marilyn macKenzie.......ps. i did appreciate the quick response
Precision saved the day when I had important plans to attend my granddaughter’s graduation In Lexington. Three hours before I was to leave town I discovered that my garage door would not open, even by hand!!! My car was stuck in the garage. I called Precision and they arrived in time to get the door up and me on my way! I had never used Precision Garage Doors before. The staff are very professional, courteous and polite and they certainly showed up on time. A couple days later they returned and replaced parts that I needed for my door to work properly. Thank you to Precision Garage Doors for coming to my rescue!
I am very satisfied with the service I received from your company, and you technician was very professional and knowledgeable in every aspect of the service call to my house. I will definitely refer your company to friends, family and neighbors. Thank you!
Outstanding service! I called late on a Friday afternoon. A technician (Brandon) was scheduled immediately. He arrived on time, was knowledgeable, courteous, and efficient. He explained the issue, indicated he could fix all of the issues in an hour, and provided a cost. An hour later my garage door is working perfectly!! I will use Precision again and would highly recommend that others use them as well! Thank you, Brandon and Precision!
This is the second garage seal Braxton had put on (2houses). Very friendly and showed up on time , very helpful.
Ryan was very friendly and knowledgeable. He was able to fix the noise our garage door was making. He was easy to work with. We will work with him in the future.
Jesse came into a tough job yesterday. He returned with a new unit today fully prepared to do a thorough and professional job! Great job Jesse! Great attitude and customer service!
As repeat customers of Precision Garage Door we were grateful for the technician, Colin Gonzales for contacting us and showing up on time as scheduled. Uncertain at first of what the problem was he replaced items under warranty hoping to resolve the problem. Unfortunately, the noise continued when closing the garage door and leaning toward possible replacement of the panels. Since the cost to replace is a bit hefty for the budget, we are taking our chances to push the can down the road for a later repair. Colin was very courteous demonstrating his expertise and politeness to our concerns.
Spring broke at 2pm. Called Precision. Brandon Brown showed up at 4pm. Quick, Quiet & Clean! It doesn't get any better than that Portland!!
Excellent service, Baylor was really through explaining and recommending best way to maintain the garage door.
Excellent service! The technician (John D) was very professional and knowledgeable about the product. Diagnosed the issue quickly and repaired it without any hiccups. He was a pleasure to deal with.
I was shopping around for price and they won! No extra charges or overpriced replacement garage door openers. And the guy had them on his truck!
Will was incredibly friendly and professional. He patiently addressed all my concerns and took the time to explain how to properly maintain the equipment in the future. I am thoroughly satisfied with his service!
Thank you for your service
Once again Precision sent a top notch tech. Dylan was punctual, professional, thorough, and personable.
Great service. Malik and Paul were pros. In and out in less than 2 hours. Door install looks great. Both were great. Explained everything and were courteous.
Matt is amazing, he did a fantastic job and fully explained how and why our door operator was malfunctioning. I would suggest him anytime and anyplace.
Came within 2 days of my original call, let me know when they were 30 minutes away, fixed the problem in under an hour, and were informative and polite the entire time. I highly recommend.
Justin Rice was awesome! He arrived early, explained exactly what I needed and why, and then performed the repair. It was so smooth! I would absolutely recommend Justin and Precision Garage Door Service to anyone looking for professional service.
Very professional service and they go above and beyond in the work that they do. Alex was kind and attentive and worked with me as we figured out what was needed for our garage door. When he wasn't able to figure out a solution he had not issues calling up his teammates for assistance. At no charge to me another wonderful employee Leo came out and he finished the job at a later date and time. I will definitely be using their services again if anything goes wrong with our garage door and recommend this company!
Jake and Chris came out to diagnose problem. Found the issue and would reschedule time to fix issue. Jake came back a week later and resolved issue. They were courteous and arrived on time and called to inform arrival time.
I would highly recommend Precision garage doors for any related garage door needs. Precision takes customer service seriously and serviced our garage door multiple times. My technician, Keyon Bailey was extremely knowledgeable and patient with me and my many questions. He took the time to explain all options available and I never felt rushed or pressured to decide. He is truly an expert in his field and genuinely appear to enjoy the work assigned. Thank you, Precision garage door management for your quick response and sending a brilliant tech who exceeded all expectations.
Vincent Patterson was absolutely wonderful! He very capably fixed both of my garage door springs and fixed my rollers as well! He was so kind, friendly, and professional, and I would recommend him to anyone I know.
Cori was great. Very personable and knowledgeable.
I don’t normally leave 5 stars, but you guys are awesome. Owen did an amazing job and was very friendly. Job well done!
Choose the company because they made a effort to get me on the nightly calls where garage doors of Indianapolis could not make the effort to accommodate us.
Tech Steve was great! Solved my issue quickly and took the time to educate me on the opener’s components and how to trouble shoot.
Our garage door spring broke at 6am. They had a service person to our home within a couple hours, and the service was great!
The technician who serviced our garage was excellent and fixed our problem . In addition Cori Merkel explained our further options of getting a replacement system.
fast , prompt response, received service within an hour and half. professional staff , friendly , effecient. no complaints
Seal replacement and estimate for other repairs and door opener. Friendly and professional. No pressure and I am sure that I will be calling back soon to complete the estimate.
Great service. Have used several times and would definitely use again.
John was friendly professional and thorough. He ensured all 3 doors were running smoothly and walked me thru the programming process for the remotes.
Joe showed up less than an hour after I called. He quickly analyzed the problem which was a broken cable and a faulty remote. He explained why the door malfunctioned and gave us options for repair and replacement. Joe fixed the problem quickly and now the door works as expected. We don't have to worry about an intruder walking in through an open door. At first I thought all the five star reviews were exaggerations, but now I'm a believer.
Brandon Brown, service technician and sales person, was great! He was very knowledgeable about our old garage door, what it would take to repair it, and what we could purchase in a new door if we decided to go that route, which we chose to do. He helped with the type of new door that would meet our needs and look good too. The whole process went well, thanks to Brandon. He answered all my questions and explained things well.
Fast friendly service
I was on my way to an appt when my garage door wouldn’t open. Precision was here in a couple of hours and not only got me out of a jam but updated my 23 year old unit to a very quiet and very smooth unit; a huge improvement over my loud and clunky opener. Dakota was very professional and nice and explained things to me so I could make the right product choice. Thank you Precision. I appreciate you getting here so quickly.
Same day service, Install tech super friendly and professional. Would recommend without hesitation.
This is the second time I have used Precision in 3 1/2 months. Both times I was amazed by how quickly I could get an appointment and how both times they quickly identified the problem. The first time I called them because our garage door would not open due to broken springs. Anthony Celluci came out and immediately assessed the problem and repaired it on the spot. This week was a whole other issue and this time it was Josh Danser who assessed the problem immediately and repaired it. Both of them and their assistants were friendly, mannerly, professional, competent and great representatives of this company.
Armando is a very good employee and a hard working person. He is very thoughtful and explains everything that I need to know If I ever need my garage door fixed pr have any concern about ot, he will be the one I call. Armando is a very good representative of the company Thanks for sending him.
Steve did a great job installing the new garage opener. Very thorough explaining how everything works.. 3rd time I did business with this company. Highly recommend them...
David was great. He explained everything I needed to know about the issues I was having. He fixed everything in a timeless and seamless manner. All is working perfectly again.
Fast, friendly, professional and affordable. I highly recommend this company.
Very punctual and very polite! Jesus explained the importance of the contract and the different options to solve my problem! Thank you very much!
Mathew, the technician was a true professional. He explained everything and took his time in doing the job in order to achieve the best result.
Very professional, explained everything to be done, friendly and courteous!
I am very pleased with your employee Bobby. He was friendly, courteous, and knew what he was doing. This is the second time I needed to use your company. I have been very pleased with both of your technicians. I will recommend your company to anyone that has a problem with their garage door.
Excellent and dependable service from Precision Door. Same day service was available at no extra cost. Merrill let us know his status, including any delays, in real time and kept us up to date on his ETA. He arrived on time, fully checked all three garage doors and replaced our broken spring. Then he completely serviced all the doors at no extra charge. He was knowledgeable, communicated well and was very efficient.
Fast service. Solved the problem quickly.
Precision is amazing. I would highly recommend them not only for new installations but on an emergency basis. They bend over backwards to accommodate you and their work is exceptional. Again you won’t go wrong by calling Precision for any garage door needs you may have.
I am a former city dweller new here to suburbia. The garage door at this house was badly damaged and I suspected that at some point, it would absolutely fail to operate. I came upon Precision Garage Door Service through online research and a little local word of mouth. I could not be happier with the work that they did as well as their patience in answering all of my questions. I feel confident that the job has been well done. This was my second interaction with Precision. The first visit was to replace the keypad and program my remote. There too, excellent service, patient and very willing to explain.
Quick and timely service. Mike was friendly and on time. Repair everything and explain what he was doing and why.
Service was prompt and the problem was solved. Drew was friendly and checked everything over.
Always courteous and very professional. If your not using them you are mising out.
Representative arrived on time. Was knowledgeable and professional. Got the job done efficiently and without wasting time.
We love our new garage door! Precision Garage Door was super easy to work with and would recommend them to anyone looking for a new garage door.
They did an excellent job. Explained my choices, did not pressure me for the decision, fixed it quickly. It works so much better now!
Brendon Smith was very professional, did an excellent job installing new garage door opener and key pad, very knowledgeable and pleasant. Would definitely do business with you or recommend your services.
This is second time I have use precision garage doors. This time for a repair of garage door that blew a spring ( original From the 70s) they were on time, I received a call in advance, gave different options on the repair, he had everything he needed with him. Even tho he was working with older doors. It seemed to go without an issue. I would use them again!
Hi Carla! Thank you for that detailed review and for the five stars! Our highly skilled techs always arrive with fully loaded trucks and ready to tackle any garage door issue and we are available 24/7 for emergencies! Thank you for choosing Precision Overhead for all your garage door service needs!
Brady Decker offered exceptional service start to finish. I bombarded him with questions and he patiently answered, clearly a very knowledgeable tech. Some of the best service I’ve had, highly recommend!
Great job
Cam, the first tech, was very polite, professional and knowledgeable! Alex, our install tech, was also very polite, friendly and professional and he did an excellent job. Kudos to your guys!!
Kaleb did an awesome job repairing my garage door, he was very informative and professional. I’d definitely recommend Precision to anyone. Thanks
Josh W was excellent. I called and he was here in 40 minutes of my initial phone call!