PRECISION GARAGE DOOR SERVICE OF CHARLESTON

Robert is an amazing technician. He was able to resolve the actual issue we had, but also identified a issue that could be costly to us in the future. He took care of our garage door needs in a timely manner! And was very friendly. I would highly recommend this company and Robert to friends and family! Thank you Robert.

Justin Perry

Easy appointment setup, showed up on time, Jason was professional and knowledgeable. Great price, great service and great products. Thanks!!!

Lance Norris

Good service! On time. Prices are reasonable. I will call again when service is required.

JDH

great job, completed overhaul in about an hour or so and on the same day, Came ready to work. Thanks

Gerald Turner

Mike Kessler provided super professional service in a friendly manner. He explained everything and did an excellent job of repairing our garage door.

Eleanor Meeds

Good company to contact when you garage door doesn't want to open. Very courteous and professional. Was able to get tech out same day! Robert was very efficient and did a great job. Would definitely recommend!

Don Mrazek

Very quick response and great work. Thank you!

Sabriena Richardson

I had my Garage door serviced this morning. Your Rep. Technician, Jushua Witherell did an outstanding job. I am very pleases , both he and you email as a reminder and was extremely timely and helpfulalong with your special pricing. Thank you.

Gary Mcgee

This was an unbelievable American repair experience! I have to look at my wonderful garage door periodically to assure I am not dreaming. I called Precision and set up an appointment. Precision called back later and asked if they could come earlier. We agreed and In a matter of minutes they were at my house. The tech was professional and told me what was needed to repair the problem. I listened and my heart dropped to my feet because I was told or heard earlier the springs on a garage door can kill you. I braced myself and told him to do the work accepting the thought that the bill was going to be big. He said it would take about an hour and a half. He finished the work and i got my check book. He showed me what he had done and then showed me the cost. I ALMOST PASSED OUT. THE COST WAS ONLY THE SERVICE CHARGE. He then reminded and showed me that I had purchased the door from them many, many years earlier. He said the door has a lifetime warranty and he told me never to let anyone work on the door but Precision. I saved hundreds of dollars. They stand behind their product and it appears that the techs are not pressured to perform unnecessary repairs to drive up the cost. American business has a culture to charge as much as you can get away with. It is rare that a repair organization can be trusted. PRECISION SHOWED UP AND SHOWED OUT!! A few years ago I had my opener replaced. I heard the tech talking on n the phone say Sears has a standard fee. He said they don’t make much on installs. He said they make a killing on repairs!!

Aldin Abney

Excellent work performed by Robert. Same day service was outstanding! A true professional in every way.

Gregory Carr

Jason Hill came out to perform service on our garage door, that said he is an excellent representative (technician) for the Precision Team and I would recommend Precision for any and all garage door new installs or issues.

David Hamilton

Had 3 different companies evaluate my garage door issues; Precision was the most responsive, and Mike's evaluation, knowledge, recommendations and overall presentation was clearly the best. Follow-on installation was on time, addressed all the issues, AND matched the estimate to the dollar (not only were there no after-installation surprise additions/charges, but actually reminded me of charge I had previously paid)! Also great post-installation operational information. I will recommend Precision and Mike Kessler to relatives, neighbors, friends and coworkers: top notch work!! Thanks!!!

Bill Bledsoe

The Technician did a thorough job. Very professional and made recommendations. Very pleased with his work.

Mary Vaughn

Thank you for the fast response. The technician was the Best!!! He was professional, courteous. and an expert as mentioned by the dispatcher when I first called and explained the door was off the roller and hanging down below the tracks. I was concerned that one person couldn’t make the repair without assistance and was told by the dispatcher, “our technicians are experts and will have no problem repairing the door”. Thank you for your service!

Victor Gibson

Excellent technician who completed the job efficiently and did not pressure us to do unnecessary repairs. Very polite and a pleasure to work with.

Harry Douty

Thank you Precision OH Door Service! Superb experience, very professional and our technician Robert Farley and his assistant were excellent. They reviewed our two car garage door and single garage door, both 12 years old and walked us through exactly what was needed. Robert offered options and recommendations. Same day service resulted in our garage doors operating like brand new in addition to a walk through of maintenance and care. Setting up the appointment and resulting communications was superb. If you have any issues or just want regular maintenance of your Overhead Door investments I highly recommend!

Andre Bellerjeau

The technician Jason was through & explained everything so I could understand & he gave me options on which service I wanted to do right now.

Barbara Miller

Travis Koehler was very professional and very knowledgeable. He provided me with great advice on what to look for in the future. For example, he pointed to various brackets for me to look out for hair-like cracks. and to notify Precision Door to have them come to replace them to avoid further damages to the door.

Rocky Bendrihem

Great service. On time, tech appeared to be knowledgeable. Recognize problem what away. Gave several options for repair.

Brenda Sales

These guys are great! Form the day they installed our garage door opener to yesterdays service call! Very professional and courteous! We will use them from now on! Highly recommend!

Laurie Minichiello

No problems with installer. (Travis) Very knowledgeable, courteous. On time, & quick. Will recommend to all neighbors. Thank you for the quick & efficient service.

Larry Gross

Installed garage door opener, replaced spring operating system. Great service, personnel very helpful, knowledgeable, and professional. Have done all repairs, replacements for several years at my old address.

Edward Pinyon

Excellent company, sales, and workmanship!! ??????????

Leslie Colna

I received the same-day service by Jason, who is knowledgeable, professional and courteous. He performed the garage door tune-up with roller replacement. Highly recommend this service!!!!

Betty Tsao

I called to make an appointment to have my garage door opener replaced. Mr. Robert Farley arrived that same afternoon. He inspected the complete door system and explained why and what repairs should be done. Work began and was completed that same afternoon. Mr. Farley was very professional in every way. It was a pleasurer to watch and learn from him.

Bill Baker

I could not believe what a great company Precision is, I was able to call at 9:30 pm, they set me up with an appointment the next day, with choosing what time for them to come. The service man was so polite and called to say he was on his way, he did a wonderful job at repair it my garage door. I highly recommend them.

Sue Bolyard

Great service! Prompt and courteous! Great job

Joe Collette

Did a great job! Customer focused!!

Oliver Sever

Ken Schmoll was the Technician who worked on my garage door. He was courteous and efficient, answered my questions and gave good instructions. Thank you

Ann Hurley

Could not believe how fast we got an appointment on a Friday afternoon!

Debbie King