Precision Garage Door of Harrisburg
Has Received 916 Reviews
Average Rating: 4.91
Garage Door Opener Repair
Ephrata, PA
My garage door keypad gave out. I use it all the time so it was a real inconvenience. I was able to get an appointment right away. My technician, Jerry Eldreth, arrived promptly and quickly diagnosed the problem. He was personable and pleasant as well as knowledgeable. The keypad was replaced quickly and Jerry did a full inspection of my door. He recommended options for possible future needs and was upfront on the pricing and when I might need to take further action. I was totally pleased and would use Precision Door Services in future.
Mary ann Smeltzer
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Install Garage Doors
Kirkwood, PA
John was courteous and respectful. He even kept us informed of his time of arrival. It was a pleasure speaking with him. It was nice to deal with a knowledgeable, professional employee who also has a great personality!!!
Roy and Cherie Ganderton
Service Provided:
Install Garage Doors
Product:
Install Garage Doors
Dover, PA
We had so many issues with the installation. Installer forgot parts, installed parts incorrectly, installed decorative hardware crooked, panel was installed with a dent on it. Everything was fixed after the fact, but not without countless calls and having to wait for management calls to be returned. Happy with the door now that everything was done correctly, but wouldn't recommend using this company to anyone else. I was only offered a $150 refund after all the problems and waiting around for weeks. Then the refund came and the wrong name was on the check. It literally was one thing after another.
D. Lunsford
Response:
Thank you for your review Mr. Lunsford. To be a little more transparent for our readers this way our readers. Yes we both experienced longer than usual waiting periods on the manufacturer that gave us the door to install for you. Due to the reason the manufacture has a system of process for warranty claims for product that is to be considered damaged by the manufacturer and not the dealer. Which happened to be what happened for this project. The dent in the panel, and the bottom retainer that was coming off were defects created at the manufacturer, and we both had to wait on responses from them first in order to proceed. Precision Door even paid for their mistakes to help ease your experience. We did forget the window inserts and we did install the handles slightly off, yet addressed these issues as soon as they were brought to our attention because it is important to us that we meet your expectations. We wrote a refund check to who we still would assume is to be your wife, considering this person was in communications with us towards the end of our interactions and not yourself. You then had requested the check to be written in your name, to which we immediately wrote a new check out for. All in all, you invoice reflects a total of $600.00 in savings regarding multiple refunds, considering everything you could pick apart, you had asked for money back for. Here at Precision Door we believe in delivering excellence. Even when things may not go both Precision Door and the customers way. We still believe how we respond and handle these issues are equally as important, and we are very comfortable with how we took care of you as a customer of ours, in terms of responsiveness, and total money back, as well as how the finished product turned out. Kindest Regards,
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lititz, PA
Came out right away in the same day I called! I wasn’t home at the time but my wife said she was greeted with a smile and very professional and knowledgeable! We will be using them again for future services!
Ryan Hoover
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
York, PA
Justin did a great job of pointing out issues with our garage door and how to address them. He did the actual work quickly and accurately. He has a great attitude and a can-do spirit. If I ever need any more work done on my garage door, I will be calling Precision. I called because I saw their commercial on TV and thought it was just what I needed. Because of a stroke a couple of years ago, working on ladders is not really a good option for me and Precision was a great solution.
Daniel Hill
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Lancaster, PA
Quality workmanship. Fast, friendly, professional service. Fair pricing. Multiple options reviewed. Thorough, neat work. I was pleasantly surprised by a positive experience from start to finish. My technician was fantastic. I had the whole garage door system replaced/rebuilt and a new motor installed. Overall superb job. Highly recommend!!
Theresa Kirchner
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Carlisle, PA
Precision Door Service did an excellent job at explaining the issue and how they were going to repair it. The service was fast and reasonably priced. I highly recommend them and will use them again in the future.
Cathleen
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Mechanicsburg, PA
Very quick response, reliable service and very nice technician. Thanks Chad!
Evelyn
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Harrisburg, PA
Very professional. Quick response.
Lewis Stuart
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Harrisburg, PA
Both technicians knew what they were doing and took care of the problem efficiently. They were friendly also.
Linda Woodin
Service Provided:
Garage Door Repair
Product:
Opener
Install Garage Doors
Goldsboro, PA
The quality of the doors are exceptional and the installer was very professional and knowledgeable. I was also impressed with his work ethic.
Richard Sariano
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Seven Valley, PA
My first contact was with Nick, very courteous and efficient. I was then contacted by Justin he will be here in 10 minutes .He was listen to my problem and gave me solutions. He replaced the unit and other hardware. After completion which was fast he went over all the features. Very knowledgeable and friendly .Agreat job, thank you.
Michael Rook
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
New Bloomfield, PA
The young man, Benjamin who came to fix the broken spring was very friendly, polite and knowledgeable. He fixed the spring in no time. We were very pleased with the job he did. "Thank you" Benjamin and Precision Garage Doors We would definitely recommend you
Bryon Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Felton, PA
Contacted Precision Door Service to rectify issue with broken spring on garage door. Were quick & able to schedule repair for the next day. Justin Cooney was the tech, we was extremely courteous & professional. Did an outstanding job explaining various paths forward and options to repair and extend the warranty of the service. Very pleased with the service, glad I contacted Precision. Tks!
Todd P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
York, PA
Ryan was great! Very knowledgeable and answered my many questions in detail. Pleasure to work with!
Jane Madison
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Lititz, PA
I appreciated their quick response. Kenny Dyson was awesome! He walked me through the issue and gave me options. Got the job done and everything works great. Thank you!!!
Beth Tice
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
York, PA
We had a great experience with Precision. Everyone was courteous and knowledgeable. Our technician identified the problem and made the perfect recommendation. We will be recommending Precision to all of our family and friends!
Bill Furino
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Lancaster, PA
Had a technician out within a few hours and they diagnosed and fixed the garage doors better than new! GREAT service, reasonable prices, extremely efficient. Jerry and Josh did an outstanding job.
Barbara Goss
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Elizabethtown, PA
The guys showed up on time did a great . Job fixing garage. Door explaining everything. They where doing . And how much cost would be. Thanks for great work happy customer
Lou Kosmela
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
York, PA
Precision Garage Door did an excellent job repairing our garage door. Justin (technician) was courteous, knowledgeable, and very efficient. He provided a survey of our exsitng equipment, and made recommendations. He provided our costs up front. I highly recommend Precision Door for any garage door or replacement project.
Bruce Richardson
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Palmyra, PA
Recommended by a neighbor. Tech was here on the same day and promptly took care of all needs for the door. Prompt, courteous, and efficient.
Warren Hitz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Harrisburg, PA
On 8-18-2023 Cody, Zach and Zach installed new garage doors, garage door openers and keypad. They were professional, knowledgeable and proficient. Would 100% recommend Precision garage door company and these installers for the superb job that was done. Thank you
Lynn Nolan
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Palmyra, PA
Jordan was prompt, explained the problem clearly, accurately. He installed the new parts efficiently and the garage door works perfectly. Excellent service. I feel I can trust this service!
Jane Boyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Conestoga, PA
I had an absolutely excellent experience! The customer really like John the salesman and as for my company and I we will be using precision garage door in the future! Thanks again for a hassle-free experience
Owen Sauder
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Mechanicsburg, PA
technician was polite and respectful...upgraded daughter's garage door springs, pulleys, cables and rollers in under 2 hours... OUTSTANDING!!!
Katie Shiflet
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Harrisburg, PA
We are satisfied with the work carried out.
Janusz Roszczenko
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Harrisburg, PA
I chose precision because of TV ads and one person My wife knew that used them and was happy with there work. The technician was on time and friendly gave me options and finished in a short time.
Charles Schell
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Ephrata, PA
From the informative, professional website to the initial phone contact with Nick to the replacement of the broken garage door spring by Kenny… the entire experience was what every business should aim for. Kenny was knowledgeable, efficient and friendly. Each step of the way was much more than satisfactory. We would happily use Precision Garage Door again.
Wayne Allen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Steven Van Dam
Precision Garage Door Service
21 N Enola Dr. Suite 3Enola PA, 17025 License: 144378
