Precision Garage Door of Harrisburg
Has Received 916 Reviews
Average Rating: 4.91
Garage Door Opener Install
Harrisburg, PA
I called for repair service on my old garage door opener in the morning, and the technician arrived in the afternoon. He kept me informed during the afternoon of his projected arrival time. When he arrived, he listened to my description of the problem, and he assessed that the old garage door opener was beyond repair. He gave me three different options and pricing to replace the garage door opener and other parts. I selected the option I wanted, and he began work. The work, cleanup, instructions on using the new unit and syncing in the remotes in my vehicles was all completed in two hours. I am very pleased with the service call, and the friendliness of the technician. I would recommend Precision Garage Door Service.
Karen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Mechanicsburg, PA
The Guys you have working for renewed my faith in customer service not only were they prompt ,courteous and knowledgeable my garage door has never worked so well Thanks for a job well done Gerald Czermendy
Jerald Czermendy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Hanover, PA
This was the best repair experience ever! Amazingly fast response to our call. Extremely courteous and knowledgeable owner and staff! Our garage door stopped working. They arrived promptly and gave us the cost of replacement and within approximately 2-3 hours they were done! How many businesses can boast that? Justin Cooney and his assistant were most friendly and answered any and all questions. I can say enough great things about this company! We highly recommend PRECISION DOOR SERVICE!! Thank you! Pam and Tom Trone
Thomas Trone
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
York, PA
Very impressed with Ryan, the service man. He was informative, friendly. He served the door, made the appropriate repairs, cleaned up and showed me what he had done. We will Precision in the future.
Phil Covert
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Ephrata, PA
Our tech was outstanding. I will call them every time. Informed me what needed to be done. GREAT JOB thank you.
Grace O'Brien
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Lancaster, PA
Superior service. Friendly and professional technician. Same day replacement of door opener and accessories. Joshua Finkbeiner was awesome. A real asset to your company.
Peter Ragaller
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Mechanicsburg, PA
Awesome!
Kelly Breighner
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Millersville, PA
Jerry Eldreth is extremely responsive to our calls. He explains everything clearly and is always happy to answer any questions we may have for him. Jerry is a real asset to your company.
David Haverstick
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Harrisburg, PA
Zack was very helpful. Answered all my questions and explained everything to me. He was on time and courteous.
Donna Martin
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Hummelstown, PA
Chad was very professional and nice. He explained what he was going to do and the cost associated with it. After he completed the install, he went over how to operate the keypad, door remotes and the wall unit. I am very pleased with the service I received today.
Marsha Sheibley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Elizabethtown, PA
Ryan was great to work with. He explained all options with no pressure. Great customer service and quality work! Thank you Ryan!
Michael Katzenmoyer
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Holtwood, PA
Joshua was great, fixed our door quickly and super helpful and knowledgeable.
Scott McClune
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Harrisburg, PA
Great service! Thanks Ryan!
Ina Orecchio
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Littlestown, PA
I first became acquainted with Precision Garage Door Service 16 years ago when I lived in San Antonio. I always contracted with them because they have stellar materials, employees, and knowledge base. They worked so well with me every time I wanted to make a change, from going to a battery backed up opener, to changing the wall unit, and things my not techie self could do like change the door code or program my new car. So, here in PA, they were my immediate go to company when the garage door - in my 2 yr old home - was causing all kinds of problems. Builders hire the lowest bidder when building, so, naturally, I wasn't going to that company and I saw no point in shopping around. The faith I have in Precision is such that I knew I could count on them even though this was my first time in PA. Precision does not disappoint. Ever! Their products have a lifetime guarantee and they honor it! You need not look anywhere else for the service you require. Call Precision first if you want things done correctly the first time. You'll not be sorry. Oh, one more thing. I hold no stock in this company and am not related to anybody there. This is an honest opinion of a true customer, who's been a customer for more than a decade, I swear. This review form doesn't let me fill out all the service that was performed, so: replaced springs and several other pieces of hardware, balanced the door and sat back and enjoyed.
Judy Alvarez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Middletown, PA
It was a pleasure dealing with Chad . Your are fortunate to have him working for you
Tom Palmer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Carlisle, PA
Blake was my service technician very polite very courteous, took time to answer. Every question I had Blake cleaned up after himself very well. Spent time with me to make sure I knew how to use everything very happy with this service will absolutely use Blake and Precision again. Thank you.
Earl Frady
Service Provided:
Garage Door Opener Install
Product:
Springs
Garage Door Repair
Camp Hill, PA
RE: Invoice 82602029 Full repair (10 year warranty) - 10 year warranty parts 5 year warranty labor Door operates smoothly, but bottom corners on door are both now bent. Can that be banged out to look better? I can provide pictures.
Erin Baker Funk
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Gettysburg, PA
Blake actually called to say he would be early which worked out better for both of us. He was very professional and courteous. Gave me three different options to choose from. Would definitely recommend to potential customers. Thanks again.
Bob Oliveri
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Lebanon, PA
Second time we had to use this service. I have nothing but good comments to make for Precision. Two different service people for two different problems. Right here when we needed them, very professional even on a Saturday ! Will always use them. Thanks Chad.
Virginia Owsiak
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Harrisburg, PA
The door opener was intentionally damaged by placing a wrench on the tract causing the motor to burn out. No effort was made to correct the issue.
Patricia Sipe
Response:
To our readers, this false review is missing major details. The claim for this review is not true, and we believe Patricia knows this. She had called us out on 8/6/24 to have a look at 1 of her 3 garage doors and motors. All over 20 years of age. The one Precision was called out for was the far left garage door, that had a broken spring. The tech used vice grips to keep this door open safely while Precision Door did its safety inspection. After reviewing the options to address the door and its broken spring, Patricia elected not to get anything done, and Precision packed up and left. The tech did accidently leave his vice grips in the door. However the vice grips would have to be removed in order to close the door. On 9/12/24 38 days later Precision Door received this review. Which was the first time we were made aware of there being any issue. As there was no record of contact before the posting of this review. We sent a tech out the same day to have a look, and discovered the far left door still had a broken spring and was down. The vice grips were removed. But the motor in question that Precision is accused of burning out was the middle door. Which had a stripped gear and sprocket. The vice grips were never part of the middle door. And even if they were. The motor gears would have stripped out after the first use. Not 38 days later. After reviewing all our notes, photos and inspection reports. We believe this to be an attempt to exploit Precision Door Service for free services. Here at Precision Door, it is very rare for us to make a mistake that results in any damage. And Precision Door will always take responsibility even in some cases where we did nothing wrong. In Patricia's case and demeaner we are being accused of tampering a door, that burned out a motor. To which was not the original door of concern when we were first called out. And to the description of how the motor burned up, would have happened with one use. In one day. Not 38 days later. Patricia never used our services, therefore Precision Door feels no obligation to "correct the issue" that is the result of 20+ years of usage and no maintenance. On a door and motor we never touched or serviced. Thank you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Littlestown, PA
Yes, your service rep was great he did a great job would highly recommend! helpful, knowledgeable, great service.
Virgina Jenkins
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Hanover, PA
Our garage door had been acting up for quite awhile - stalling while opening, etc. On Saturday evening it suddenly just slammed closed while we were opening it. It was completely dead. I had seen many ads/reviews/Facebook posts about Precision Garage Door Service and decided to give them a try. I went online Saturday night, and was able to get an appointment for Monday (today) at 4:00 - a time after I got home from work and a time that the closest company was already closed. Kody called me to let me know he could get here early, if I was available. He ended up meeting me at the house just as I got home. He quickly identified the issues with our door and, at my request, gave me multiple options. (I was curious about the possibility of updating our motor, too). The quotes he gave me were so much less than I had anticipated that I chose a full rebuild and a new motor. He had every part he needed on the truck except for the motor, but one phone call later it was delivered to my house by another technician. Working all alone, Kody was able to do a complete rebuild and install a new motor in about 1 1/2 hours, and that included waiting for the new motor to arrive. Absolutely amazing!!! Kody was very professional and personable. He explained every detail to me and put no pressure on me to decide one way or the other as to how to proceed. He is an excellent ambassador for the business and made me 100% satisfied with the quality of service that we received. I will be raving about this company to all of my friends and coworkers. I feel very fortunate to have stumbled onto the ads/links to Precision Garage Door Service. Thank you again for the quality job!!!
Eric Keith
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Dillsburg, PA
Yes your technician was there in a timely matter and completed the job very quickly His name was Andonia
Gerry Golden
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Shrewsbury, PA
I highly recommend Precision Garage Door. Blake was not only on time, he was early and called to let me know he would be early. He talked me through my options, discussed pricing, and got to work immediately. Just a short while later I had a new garage door opener, torsion spring, keypad, and was back in business. His work was neat and clean and very professional. In a time when customer service seems to be the last thing on anyone's mind, Blake and the team at Precision Garage Door were awesome to work with. Absolutely recommend!
Artemas Mott
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Carlisle, PA
Blake came on time and did a great job. Absolutely no problems.
Mike Gerstein
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Lancaster, PA
could not be better
Richard Reehling
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Highspire, PA
Tech was very thorough and explained everything. Never had any bad comments on any visits they came here.
Connie
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Camp Hill, PA
I purchased my garage door 10/24. Very pleased overall. Recent issue with door opening only about a foot. Close it & try again & opens completely. Happened random times. Called Precision to get opinion on problem. Cody arrived about 2 hours later. Knowledgeable/ courteous & attentive. He made some adjustments which seem to have worked. Good company to deal with!
Jane Smith
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Camp Hill, PA
Blake did a great job! Very Professional and courteous. Would recommend Blake and the company to family and friends.
Jeff Landis
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Harrisburg, PA
I cannot say enough about my technician Chad he did an awesome Job and my garage door is now silent he went above and beyond what he was here for, on another not I recommended my mom call them and Chad also fixed her door the appreciation I have for Chad treating my mother wonderful after my dad had just passed is genuine and can't be taught. This was my second experience with precision door and I would never use anyone else! Thank you precision Door and Chad for a job well done.
Matthew Fisher
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Steven Van Dam
Precision Garage Door Service
21 N Enola Dr. Suite 3Enola PA, 17025 License: 144378