PRECISION GARAGE DOOR SERVICE OF LAS VEGAS

Prompt arrival, everything explained. Fast work and no mess. Service technician very friendly and knowledgeable.

Richard Deguise

This is the second time I have used Precision. Each time, the techs were very knowledgeable and helpful with requests and explanations. I will use them in the future.

Mike Steinbrink

Josh has done work for us before and we are very satisfied.

Dale Grandsinger

The inspections were thorough. The repairs were expedited an issue arrived. They came back right away and fixed it.

Karen Stone

Colin did a great job with the repairs needed and River did a great job replacing the garage door. He also corrected how the door was originally installed since it was not level. Our door looks fantastic and is so quiet. They both were prompt and courteous. We highly recommend this company.

Anita McDermott

The service was great and Charles explained everything to us .

Frank Fox

GREAT JOB, GREAT SERVICE!! KUDOS!!!!!

KIRK ELDREDGE

my brother said they are really thorough and they were. . Excellent work at the price they quoted Thanks' Chuck

Chuck Cartier

i could not be happier with my experience. From the initial inquiry phone call through to the completion of the job, everything was top shelf and professional.

James Gillespie

Used to be great but not anymore. They do not bring their own ladders. The technician broke our ladder. No estimate or quote provided then charged hundreds of dollars when only half of the work was done. Called for a supervisor, was hung up on once, transferred 4 times, then was belittled by a supervisor for 20 minutes. Absolutely horrible.

Darrin

Absolutely Fantastic Service!! Garage door opener took a dump at the worst time late at night. Albert Villalobos and River were at the house in literally 20 minutes. They did an amazing job installing it. They were timely, meticulous, and professional. Best installation company I’ve dealt with since moving here in the 90s!! Highly recommend this amazing company!!!

Christy Konicek

COLIN G. called ahead to let me know he was on his way. Upon arrival, we discussed what service I wanted to have done, i.e., Lube-n-tune and get the myQ app working. COLIN G. inspected the door and motor, recommending replacing the cables and springs. I declined those services for a later time. COLIN G. was unable to get the myQ app working and referred me to myQ tech support. I called the myQ tech support and they worked with me to get the myQ app working. Two areas that did not meet my expectations: 1) Colin was unable to get the myQ app working. 2) I asked if Colin oiled/lubed the chain/belt and he replied that the chain/belt does not require lube. However, when the new door and new motor were installed, that Precision Tech recommended having the chain/belt lubricated annually and left me a tube to use. As the consumer/customer, I am left confused.

Dee and Danny Maddox

Have used Precision Garage Door since I moved here in 2002. Fast efficient service. The service people do a great job. Didn’t expect it to cost as much as it did, but that’s what’s happening now.

glogleason

Very satisfied with the maintenance service guy, Charles. 5+ stars for him. And the staff has been very professional and communicative. Very disappointed that the company did not make good on the original installer’s error, resulting in a loose spring cable. Had I called within 30 days, the adjustment would’ve been free. but I didn’t know to do that because the installer told me the problem was in my track.

Owen Porterfield

Charles did an excellent job. Very professional and friendly. I just thought the work was a little pricey.

David Glassberg

We have always used Precision. our technician, Collin was on time, and did an amazing repair on our Garage door.

ray simmons

The technician was awesome. He explained everything he was going to do and when he was done he showed me how the door works and how to program the door opener. He was very nice and polite

Janice Winfrey

Colin was the tech who replaced broken spring & frayed cables, He was Reliable (on time), Courteous (called ahead per request), & Professional (fully explained findings, scope of work, cost, & completion time). Will use again for two upcoming jobs. Job was pricier than anticipated. In retrospect I should have asked for cost breakdown for parts & labor. But needed garage door repaired that day & Precision responded favorably. Fully satisfied & highly recommend.

Ken

River and Josh did a great job of installing the brush kit and new molding to keep rodents out of my garage. Took awhile to receive the brush kit but both were installed and look great. Thank you both!

Holly Hayes

DO NOT USE THIS COMPANY!! First was sent a text confirming appt between 9-11.Tech shows up at 3. When appt was made I told them that all I wanted was a quote for their least expensive garage door opener. Their office quoted me $399 installed. When tech finally got here his quote was $2100. When I explained I only wanted the 399 opener, he said with the extras he needed to add on it would be almost a $1000. I told him I didn't appreciate the "bait and switch"and told him he should leave. Then because he didn't do the work, he was going to charge me $120 service charge. I didn't pay it and never will.

Tom Schrock

From start , which was the 25 point in- spection, to finish with a new door, our service was outstanding. All of our team members were courteous and professional … truly an asset to Precision Door. Neat, clean and polished men representing THE BEST. Thank you for exceptional service

Richard Muller

Excellent service

Dan Hyde

Company is very professional and Colin was exceptional!

Bob Boyd

Collin was very knowledgeable, friendly, and has great customer service skills. He completed the job quickly and efficiently and helped with reprogramming my car to the new door opener.

Curt Jensen

Thank you for follow up on garage issue. He did excellent wine. Sharon

Sharon Symons

We've used Precision Garage Door for many years as they've always met our needs. Albert V was our technician this time and was very courteous and professional. He replaced our broken spring in a very timely manner and addressed some other potential issues as well. From the time I placed the service call to the time our garage door was working again was around 3 hours. Great service! Thanks again Albert!

KATHY REINA

Company covered all repair work, gave 2 options, applied any coupons to reduce cost. Very professional and Joshua, technician, was informative and made all repairs in efficiently. Definitely recommend Precision Garage Door company.

Robert Norwood

I feel I was greatly over-charged for an item that if I had checked at Lowes or Home Depot, I could have gotten the same if not better for about $1,000 less. As you go thru life and get older, you have made many decisions and this one was real bad. No matter what your age, the good Lord gives us all a brain but leaves it up to us to use it. In this case, I guess I failed greatly. It's very hard to justify over-paying by such a large amount, but I'm going to have to live with it. The gentleman that installed the unit was very nice and certainly not forceful so it's my fault and my fault only.

Sid Joseph

Hello Sid, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you feel this way about your recent experience. At our company, we strive to provide quality service and transparent pricing, and we understand your concerns about the cost. To see how we can make this right, please reach out to our office at (702) 891-0781. Our team is here to discuss this with you and explore possible options to help rectify the situation. We value your business and appreciate the opportunity to address your concerns directly. Thank you for giving us the chance to improve and assist further.

The Precision Team

The installer did a great job and answered my questions . The man who came and took my order also did a fine job and got the color i wanted on the door. I actually did get new springs and door lift but at separate times, so I do have a completely new door system. I am happy with the end result

Barbara Slivac

The technician was very courteous and professional. He did a great job fixing the problem. I was happy to receive such prompt service,

Max Brown