Precision Garage Door of South Bend
Has Received 23 Reviews in:
Niles
Average Rating: 4.65
Garage Door Repair
Niles, MI
Great Job!! Had my door bandage in one day and replaced in one week. Guys on the crew were friendly, efficient and professional. Will use them next time I have more work done.
Dan Laprad
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Niles, MI
Prompt, polite, satisfactory service.
Suzanne Cole
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Niles, MI
Andy did a great job. I'm pleased with the installation of my new garage door opener and the patience Andy displayed answering all my questions. Thank you so much for your prompt response to my problem.
Jim Rothfuchs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Niles, MI
I needed someone to check out and determine the cause for the failure of the garage door opener. It had suddenly shut down, no power. I checked my power source, but could not determine. I called Precision Door for help. The number I called was located in Grand Rapids. I didn't want anyone to have to travel for 2 hours to trouble shoot, since I didn't think it was a serious problem, maybe just a circuit breaker. When I told the service person I was located just north of South Bend she advised me that there was Service Available from there. She scheduled Andy from that office and he was able to come to my home in about 2 hours. I showed him the problem and explained what I had tried a power cord from another outlet, which did not solve the problem. Andy got out his ladder and took the cover off the unit, checked for possible causes, made sure that there was no evidence of loose electrical connections, checked the drive system and bottom line, could not identify a problem. He plugged the power cord back in and had me actuate the operating button. IT WORKED, no known cause for the problem. Thank you Andy, I was glad to pay the bill and will call for Andy again if the problem recurs. Walt
Walter Hornberger
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Niles, MI
AJ was very professional and did a quality job. Also explained all option and prices. Thanks AJ it works perfect
Jeremy Sharpe
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Niles, MI
THE TECHNICIAN (BLAQUE) DID AN OUTSTANDING JOB INSTALLING A NEW GARAGE OPENER. HE WAS POLITE AND FRIENDLY. WOULD RECOMMEND YOUR COMPANY BY BLAQUES PERFORMANCE. GOOD JOB!!!!
Bill Brown
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Repair
Niles, MI
Had a problem with one of our new wall controller, called this morning and given an appointment this afternoon. AJ came shortly after our time window. Realized the issue, explained what had happened and had it fixed within 15 minutes.
Maxine Brown
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Niles, MI
Very fast service. Our technician, Andy, was professional, on time, and gave us a few options to chose from. We would definitely call again to have our doors serviced or replaced.
J Clutter
Service Provided:
Garage Door Repair
Product:
Cables
Broken Garage Door Spring Repair
Niles, MI
I was happy to have such quick service. Blaque showed up within 1 hour of me scheduling the appointment.. he looked over my door issue and then wrote up 3 different estimates good, better and the best. I ended up needing everything replaced except for the actual door. I appreciate his detailed work and always coming and letting me know what he was doing and what progress he’s made. He and worked with me on pricing within his scope of being able to do so and I appreciate the military discount!
Shawn Reynolds
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Niles, MI
Braque kuchel just left after repairing our garage door this Sunday morning. He Was very professional and informed us in detail of work that needed to be done. Everything was cleaned up when he left. We give him 5 stars and will recommend Blaque and precision to our neighbors and friends.
Bernard Jansen
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Niles, MI
Blaque did a great job repairing our broken garage door.
Michelle
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Niles, MI
D Otis was very helpful and explained why how and what to use and do to prevent future damage to my garage door. Wouldn't hesitate to call them again.
Aaron Nelson
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Niles, MI
I was charged 5x to 8x price markup over retail price for parts.. $150 for a $30 dollar spring. $40 each for end plates that cost $5 at Home Depot.. I expect there to be some price markup but 8x is a ripoff. I called to discuss this with a manager and my call was never returned. I will never do business with Precision Garage Door again...
Jerry Paege
Response:
Jerry – Thanks for reviewing the recent purchase. We regret that our prices with margin were more than you found acceptable. We tried to reach out on more than one occasion to find a resolve but have not received a call back. We’d still appreciate the opportunity to continue the conversation. Thank you for your time and your business. We look forward to serving you again in the future if needed.
The Precision Team
Comment:
To the best of my knowledge I still have never received a single phone call in response to my complaint to discuss this issue. I certainly have not received any phone messages to reply to. I'd still be willing to discuss this issue but thus far my negative opinion of your company is unchanged..
Jerry Paege
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Niles, MI
Very pleased with Steve’s service. Polite & Professional. Thank you.
Matt Kaiser
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Niles, MI
I was very dissatisfied with the service that was provided to us by Precision. We were told by customer service that they offer spring repair for doors, so we scheduled a service visit to get the assessment. Upon inspection assessment the gentleman from Precision (Mr. Kincaid) told us that he felt we needed a whole new door and system, and actually told us he wouldn’t fix our tension spring. When I asked why, he stated that it was like putting a bandage over a wound. This was only his opinion and he even went on to say it could fix the problem, but it might only be temporary, but he didn’t know for a sure how long it would last. From there he aggressively tried to oversell us a new door and system, and came up with multiple reasons as to why he couldn’t do the simple repair. I was well aware of the $80 service fee to have him come out, but feel cheated out of my money, since he identified the problem, stated he could fix it, then refused to, all while trying to aggressively sell us over $1,000 in new equipment. My wife and I are disappointed in our service and sadly will not recommend your company to any friends or family.
Kyle Brammer
Response:
Kyle – Thank you for reviewing our recent visit to your home. Occasionally, we find much more wrong with a door than we were originally told about upfront. In those occasions, we have to keep your family’s safety at the forefront of our decision making. We certainly don’t make a living by not doing repairs. We only make these decisions when the safety of the door is in question. We have scoured our records and cannot find where we charged any fees for our service. We will double check. We appreciate the opportunity to serve your family and wish you well with your door.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Niles, MI
Pleased with speed of service and technician explaining the process and maintenance of the repair. Do feel the price was a bit high.
Collin Korb
Response:
Collin Korb, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Niles, MI
Andy was great and explained everything that needed to be done to fix the problem. He recommended the other items that we need to fix as well.
Melissa Garner
Response:
Melissa Garner, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Andy.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Niles, MI
Our nephew, Andy Bartkowiak recommended you. We have been very pleased with how quick someone was sent to see what we needed to have our garage door installed. Also the new garage door opener installed. AJ was the serviceman that took care of both the first visit and then returned to do both installations. He was very polite and professional both times. We would for sure recommend Precision to our family and friends. The office girl, Kari was also very helpful. Thank you good job!
John Gold
Response:
John & Gloria Gold, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Niles, MI
A terrific job of installing our garage doors and openers!
Bruce Evick
Response:
Bruce Evick, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Niles, MI
*****24/7, *****no charge for weekends & evenings, *****expensive ad suggests business success (hopefully because of good work), *****guarantee
Constance Smith
Response:
Constance Smith, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Niles, MI
Matt from Precision Doors came out on a Saturday and fixed all we needed done. Matt was Awesome and did a really great job! I would recommend Precision Doors highly! The cost was great to!
Derhonda and jim Neff
Response:
Derhonda & Jim Neff, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Matt.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Install
Niles, MI
Carlos was friendly, and install was flawless. Appreciate the online efficiency. Very happy customer.
Gregg Cole
Response:
Gregg Cole, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Carlos.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Niles, MI
The garage door broke on a Thursday evening, I was able to determine that a spring had broken and learned that my model had a known short service life cycle. Rather than order the parts and wait, I searched for a local service provider via the web, and selected Precision. I called them Friday morning and the technician (Andy) arrived during the promised time frame later in the day. After assessing the problem he provided two proposals neither within the a price point we could agree to. Andy said he understood my position and offered to contacted the office and then presented a third proposal that met my basic requirements without the additional features or extended guarantees I didn't need or was willing to pay for. The work was successfully completed in about an hour.
Don Padgett
Response:
Don Padgett, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Steve Freitas
Precision Garage Door of Michiana
3600 McGill StreetSouth Bend IN, 46545 License: 4468
