Precision Garage Door of Detroit
Has Received 151 Reviews
Average Rating: 4.89
Garage Door Repair
Grand Blanc, MI
Garage door is working fine. I was promised a receipt/invoice via email. I have not received it. I would appreciate a copy for my records.
Milton Torres
Response:
Milton Torres, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one. we have emailed the requested invoice, please check your spam folder as they sometimes go in there.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Grosse Pointe, MI
Excellent service as usual!
Bill Orintas
Response:
Bill Orintas, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Troy, MI
Brian did an outstanding job. He explained everything that was going to be done and completed it on time. After everything was installed he walked through the features of the opener. Job Well Done!
Phil Mccown
Response:
Phil Mccown, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Auburn Hills, MI
Great response and great service. Brian was knowledgeable and professional. I dealt with Precision Garage Door before and will call them again for my garage door repairs.
Jerry Wilson
Response:
Jerry Wilson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Howell, MI
2 stars. Job was completed satisfactorily but technican tried to talk me into unnecessary repairs. I felt that the cost for this service was way out of line and extremely expensive. I will not use Precision in the future.
Larry Krause
Response:
Larry - Thank you for your feedback. We really appreciate that. We try our best to provide our customers long term solutions instead of simply fixing the symptom. Often times that makes us be more expensive than others. We are sorry that you took it as a sales move but we provide our professional objective experience to each situation.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Dearborn, MI
My only problem was a misaligned sensor. I could have been told to check for that over the phone. Instead i was charged a full service call that only took 5 seconds to fix. Not very fair or ethical. Not happy.
Suzanne Lizura
Response:
Thank you for your honest opinion of our services. You are correct, our gentlemen should have completed that call Gratis. We apologize for the mistake and returned the $75 service call fee. We appreciate your business and will look forward to serving you in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Grand Blanc, MI
Garage door was replaced with a quiet, smooth rolling, double raised panel door. I appreciate your timely service and great looking door I have now. I couldn't be more pleased. All this was done while I was at work. I came home to a door completely installed and all I had to do was push a button. Many thanks.
Jamie Gibbs
Response:
Jamie Gibbs, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Fenton, MI
You should be very appreciative of the service that Frank Whitson provides your customers. He arrived ahead of time (which I was very thankful vs. sitting around for 2 hours), he was kind, helpful, non-pressure for me to commit, went beyond what was expected (made it possible for me to move my car out of the garage, closed the door as best it could be etc). The only reason I didn't commit right then is this is my first insurance claim and I have to check with Farm Bureau as to how I go about this. Wonderful employee making a terrific positive impression of your company.
Marie Woodrich
Response:
Marie Woodrich, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Frank.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Detroit, MI
Our new vehicle was stolen from our locked garage. Chris not only repaired the damage to the door, but installed a gadget that will make it more difficult for a novice to break in. He was timely, courteous, friendly, and personal and professional. Not only are we pleased by him, two of our visitors requested his card so that they too can have their garages make more secure. Thank you for a job well done.
Carl and Marion Mickens
Response:
Carl and Marion Mickens, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Chris and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Sterling Heights, MI
5 stars - Previously used your company. The fact that Precision has 24/7 service is an absolute plus. Especially on a Sunday when you come home after morning service to find your garage door open when you are certain you closed it. After my initial call, there was a follow up call to inquire exactly what the problem was. The service rep then stated that a tech would be out at a specific time. The tech, Mike Jolly, was prompt, very cordial and did an initial inspection to determine the problem. A worn wire was the cause of the problem. Mike performed one repair, however, it did not fix the problem. Mike thought of another solution which completely fixed the problem. Mike tightened the chain which was loose and rather loud when the door opened and closed. It's very quiet when the door opens and closes now. I was very pleased with the service and will certainly call Precision again. Cost for repair was just right and fair. Mike was able to utilize materials in his tool carrier; wires, caps, etc. An extremely capable technician.
Patricia Kinney
Response:
Patricia Kinney, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Repair
Redford, MI
Excellent work was given several choices and repair man Mike Jolly saved me a lot of money by repairing the door panel instead of replacing panel. Also had bearings replaced that were originally installed backwards and a new weather strip installed and the prices are very reasonable. Great job and will call precision door every time I need service.
Sue Cherenzia
Response:
Sue Cherenzia, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Riverview, MI
Garage door repair including springs, rollers and cables. More than I was expecting to spend but I am satisfied that the repairs were warranted. There have been some minor hiccups with the door operation since the work was done (the door did not open fully on two occasions) but they seem to have corrected themselves and I will call if the problems re-occur with the expectation that they will be covered under the lifetime warranty that I was given.
Mark Brannon
Response:
Mark Brannon, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Westland, MI
Fast and courteous service. Up front about everything that needed to be done. Good selection and it was all explained well. Also had the best pricing. The warranty is great.
Mary Maranowski
Response:
Mary Maranowski, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Plymouth, MI
We were very pleased back in 2013 with the professionalism shown by both office and field staff when our door opener needed repair / replacing...which is why we called again today when a cable broke on our door. Again, we were completely satisfied with the service provided. We would recommend Precision and will use them again should the need arise. Thanks for the excellent service!!!
Ted Brown
Response:
Ted Brown, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Detroit, MI
Phil was very knowledgeable. Thoroughly explained what my problem was, and how to fix it. Showed me potential, future problems, when I asked him, and recommended solutions. Very impressed with his professionalism. He deserves a bonus for upselling me on the repairs that I ordered.
George Turner
Response:
George Turner, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Phil.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Redford, MI
I was very satisfied with the work performed on my garage door.The workman explained everything to me in detail an gave me a choice to which work I wanted him to perform. He was very fast at the the job an explained everything to me once he finish.
Andre Wright
Response:
Andre Wright, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Taylor, MI
The Installer of the repair was very knowledgeable about his job, I would say he was probably the best I have ever witnessed and the quickest because of his knowledge
Leonard Chorian
Response:
Leonard Chorian, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Commerce Township, MI
We truly appreciated your dispatcher accommodating our need for same day service, even through it was after 5pm when we made our request
Fran Levinson
Response:
Fran Levinson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Temperance, MI
Glad to see an employee who seemed to take great pride in his work and for the company he is working for. Professional both in appearance and knowledge of the repairs I needed done. Service was same day as call, within 2 hours of my call my door springs were fixed along with a couple other tune up items. Prices were in accordance with convenience $$. Will keep this business on hand.
Chris Perez
Response:
Chris Perez, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Birmingham, MI
Brian was terrific. Very helpful and took great care of us. We would highly recommend him...and your company
Mike Rosenau
Response:
Mike Rosenau, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Broken Garage Door Spring Repair
West Bloomfield, MI
Wow, You were here the same day (within hours). Thank you so much. We had used your company about a year ago and you installed cables. One of the cables broke and it was under warranty. You replaced that cable as well as the other cable that wasn't even broken. Thank you
Gwen Schultz
Response:
Gwen Schultz, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Romulus, MI
5*- I called at about 3:00 am when my son was unable to open the garage door to go to work. I placed a call to Precision and was able to schedule an appointment immediately for the same morning between 9-12. I expressed to the customer service rep I wish it could be earlier because of my work obligation. About 15 minutes later I received a call that someone could be at my home between 7 - 9 am to service the garage door opener which worked great for me!!! The service person called me and gave an ETA of 45 minutes and arrived within that time frame. He was very professional and explained what needed to be done and also showed me the multiple issues that needed to be resolved. I was very impressed with the entire process and would definitely recommend your company to others.
Michelle Woods
Response:
Michelle Woods, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Troy, MI
Thank you for great professional service. PHIL ROBTOY did an excellent job in repairing the door and installing a new Lift Master opener.
Gene Markel
Response:
Gene Markel, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Phil and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Detroit, MI
I choose Precision Door because of the excellent work done previously...once we determined that the issue was something we couldn't fix on our on, I called on a Saturday night about 8:30 pm thinking I'd get a recording instead I got a person who scheduled me for Sunday a.m. my techs name was Joshua and was so helpful.....
Monica Jones
Response:
Monica Jones, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Bloomfield Hills, MI
Chris was prompt, explained our options, and appears to have done a very good job on our repair. Everything good except that before he started we asked for a senior or AAA discount , and we understood him to say he would give us one. When I gave him a check for the originally quoted charge I forgot to ask for the discount. Is a discount still available?
Stan Evans
Response:
Stan Evans, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Chris and his work. We have information to our billing department in regards to the discount.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Mount Clemens, MI
Actually Joe, not too happy. When Brian arrived I was under the impression I would have a working garage door. I didn't want to ask anything else of him in fear that it would cost me $1000. What I got was a $650 torsion bar and a non-functional garage door. I had to hook the opener up to the door myself and now I am in the position of taking the chain off, adjusting it and hoping to get it to work right. So far I haven't had much luck. You get 1 Star because Brian was a nice guy and he arrived during the estimated arrival time. Not satisfied, at all. You were recommended to me but I will not be doing the same. I have already torn the sticker off the door that Brian put on there. Best Regards, Pat
Pat Strzyinski
Response:
Pat - Thank you for taking the time to review your experience with Precision Door. Our technicians are required to inspect the entire door system of every garage we enter. Our clients are always given multiple estimates and choices that they can choose or not. We apologize that there were multiple parts that needed to be replaced. In your case, if we would have only completed a portion, the door would have been unsafe still. We also apologize that after all of our listening with you that we were not able to totally reconcile your concerns. We appreciate the opportunity to serve you and will take this instance to better train our staff so we can serve others in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Roseville, MI
Basically I picked Precision out of the phone book and I must say I am glad I did. I got a very fast response. Lou the technicians phones me about 40 minutes before he arrived. They had identification - the truck was well marked - both Lou & Cameron were very professional - they assessed the problem & told me my options. The work was completed very quickly. I was extremely satisfied.
Mary Ann Alsip
Response:
Mary Ann Alsip, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Canton, MI
My wife knew about you. The service man called and told us when he would be here and he was. Very good service. Very nice and knowledgeable and efficient and friendly. The door is so quiet and smooth now. Don't hear it in the house now. We got your best repair package and he replaced a lot of parts. The spring broke so that was replaced with 2 springs. We also got new cables and new rollers. Very happy now.
David Hollinger
Response:
David Hollinger , we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Ann Arbor, MI
5 star Thanks, WDS
William Standbridge
Response:
William Standbridge, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Walled Lake, MI
Phil was knowledgeable and professional. I would not hesitate to recommend your services.
Claudia Marchildon
Response:
Claudia Marchildon, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Phil.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Steve Freitas
Precision Garage Door Of Southeast Michigan
12811 Premier Center CtPlymouth MI, 48170
