Precision Garage Door of Washington DC and Suburbs
Has Received 9 Reviews in:
Taneytown
Average Rating: 4.78
Install Garage Doors
Taneytown, MD
Thursday, 10/08/2024, a salesperson for your company came to our home. we were interested in purchasing 2 garage doors. the salesperson, Trevor, was very nice and helpful. after giving us a price, we gave a deposit of $2000 to him (had to call the main office twice to get a copy of the contract). he said the technicians would be here the following Monday, 10/12/2024 to install the doors. we also asked about replacing our walk-in door. he informed us that they subcontracted that type of work but gave us a price also. we said "ok" to the complete job. well, the tecs. didn't show Monday, called Trevor, he "would get back to us right away". next day he got back to us; didn't know what happened. we called home office to find out what is going on. she said they would be here 10/31/2024; 3 weeks later. the subcontractor and son showed up to do the entrance door. wasn't informed that it was a steel building, had to improvise to install the door. Trevor was informed that it was an all-steel Shango building by me on his 1st visit. on the 31st. Gabriel arrived to install the 2 garage doors. Gabriel was very efficient at installing the doors but also ran into problems because it was an "all-steel building" which he wasn't informed about. Trevor needs on job training before selling your service! Gabreil finished what installation he could do but had to return to complete the job, which he did. thank goodness for Gabreil. Gabreil gets a 10, Trevor gets a 5 and your company gats an 8. we do recommend your company, but you need to train your salespeople more on the job!
James Hahn
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Taneytown, MD
I had some issues with my garage door, with the springs and the door coming off track. I called Precision in the morning and Tito the technician arrived a earlier than the scheduled time. He did a very thorough job explaining the issue of the door, and replaced the parts that were solid and better made than what was on the door. Tito double and tripled checked the door to make sure everything was in proper order before completing the job. I highly recommend Precision Garage Doors and Tito was the best!
Gale Stevens
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Taneytown, MD
Tito Cruz was excellent in evaluating and installing parts for the garage door and got it working. He was very pleasant to work with.
Lola Null
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Taneytown, MD
Sherman provided Absolutely Impeccable customer service! We had a emergency at 11 at night and he drove out , fixed our door , answered all our questions, and was extremely Nice and friendly !
John Roth
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Taneytown, MD
Precision was recommended by Home Advisor Keith was very knowledgeable explained everything to be done arrived on time and completed the job on time replaced what was necessary to fix the springs which had broken and installed a heavy duty bracket for the door Very good experience!!
Robert Schlotterbeck
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Taneytown, MD
Chose Precision from Website. Great reviews and I am adding mine. Receptionist was courteous and informative. Technician was prompt and courteous. Derrick was knowledgeable and professional. Job was completed without any problems. Will recommend to all my friends.
Jerry Sipes
Response:
Jerry Sipes, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Derrick and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Install Garage Doors
Taneytown, MD
I give Percision a five star rating. I recently purchased and had two new garage doors installed. The salesman was able to match the door to our detached existing garage for a reasonable price. The installer was courteous, and did a thorough job . He reviewed with us how to maintain and use the new doors and their opener’s. Not only did we receive quality doors at an affordable price, but outstanding customer service as well. Thank you Percision door!
Cristie Shiflett
Response:
Cristie Shiflett, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Taneytown, MD
I had your services back in 2013 and was very satisfied. This time I was very pleased with your tech. Rick, he was very professional, informative, pleasant to talk to and courteous. He also called to let me know when he would arrive and was on time. HE'S A KEEPER.
Paul Garver
Response:
Paul Garver, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rick.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Taneytown, MD
Your company is responsive and very cordial. Mike C. is great mechanic and a very nice young man.
Wallace Brown
Response:
Wallace Brown, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mike.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
With 110,511 Reviews
For this location's local site visit:
This location is owned and operated by:
Brian Tindall
Precision Garage Doors, Inc.
525 W Main St Unit 151Laurel MD, 20707 License: MHIC 138079
