Precision Garage Door of Greater Tampa Bay Area and Lakeland
Has Received 188 Reviews in:
Winter Haven
Average Rating: 4.79
Garage Door Repair
Winter Haven, FL
Was very pleased with the tech and his customer service and speedy work on estimates. Was not pleased when I called the company to schedule a garage door repair for broken wire and she said it runs about 150$ and it was free estimate and quote to come out and look at the door. When the tech got there and looked at it , it ended up being almost 650$ so I decided to hold off on the repair. Then the charges me a 50$ service fee for coming out to look at it. Was told it’s only free if they do work on the door. That’s what the technician told me after he looked at it. So it was a surprise.
Blake Ashley
Response:
Thank you for taking the time to speak with us today. We're sorry for the miscommunication on behalf of our customer service department. This has been corrected and hopefully will not happen again. Thank you for giving us the opportunity to make this right for you. If there's anything else you need, please give us a call.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Winter Haven, FL
Tech diagnosed problem in 30 seconds and fixed it. Was professional and explained everything he did.
Tim Sullivan
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Winter Haven, FL
Jason Daring was quick, professional and fixed problem with shed door. He was kind and didn’t make fun of my situation since it was of my own making! Very happy with techs and company.
Ginny Wenner
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Winter Haven, FL
Austin o was great had awesome manners and explained pricing options very well and did an excellent job on repairs
Amy Kioni
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Winter Haven, FL
Technician was polite, but it appears kindness might be their approach to take advantage of customers. I had a broken spring ONLY, but they wanted to charge me $870.00 because they said I needed bearings, cable and a $250 hung door fee. Ridiculous!! After contacting another company and $230 later my door was fixed in 30 minutes replacing only 2 springs, and it works great. You don’t have to take my word for it even though I know of two other people that had the same experience, just call them yourself and I am sure they will attempt to sale you items not needed... BUT it will cost you a $50 service charge. During these tough time, any company trying to take advantage of people should be ASHAMED!!
Rebecca Dietly
Response:
Thank you for taking the time to provide your feedback. We left a message for you regarding this and would like to speak with you to see what we can do to make you a happy customer. Please give us a call at your earliest convenience so we can do our best to help you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Winter Haven, FL
Excellent service
Brian and kerry Jackson
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Winter Haven, FL
We have used in the past Joshua was awesome tried so hard to help us
Kathy Mosley
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Winter Haven, FL
Josh is a great. He followed the CDC guidelines. Excellent job and so concientes. Would recommend using this company. Ask for Josh when you do
Denise Solis
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Garage Door Repair
Winter Haven, FL
Professional!! Kevin Cutolo did a great job and I appreciate his service!!
Lashanda Taylor
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Winter Haven, FL
Thieves. $800.00 for a garage door. Keep them. NOT RECOMMENED.
Jorge Madera
Response:
Jorge - Thank you for reviewing our free estimate in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We appreciate the opportunity to earn your business and look forward to serving you again in the future, if needed.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Winter Haven, FL
Chris was very friendly and did a great job explaining every thing to us.
Linda Heine
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Winter Haven, FL
I had the best experience when my garage unexpectedly broke. My technician was prompt, knowledgeable and detail oriented when it came to repairing my garage and gave me advise on how to maintain my repaired equipment. I highly recommend this company for your garage servicing needs!
Kristen Hathcock
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Winter Haven, FL
Matt was great. He called and arrived before 4, which was great (my window was 4-8pm). He replaced the springs and had the door operating in no time. I was very pleased with Matt and has service.
Valerie Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Winter Haven, FL
Tim and Rob were fantastic. Made my garage door look so much better and it runs like a dream. Thank you both for your excellent service and cleaning up after you were finished.
Robin Gaither
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Winter Haven, FL
Osaka was omtime, courteous, and extremely knowledgeable in determining the problem and explaining the options available to fix the problem. After deciding what I wanted to do he completed the job in a timely manner and went over what had been done and answered all my questions. I would highly recommend Isak and Precision Door Service to anyone having a problem.
Elizabeth Leonard
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Winter Haven, FL
Outstanding service. Knowledgeable service man.
Judy Acken
Service Provided:
Garage Door Repair
Product:
Cables
Broken Garage Door Spring Repair
Winter Haven, FL
Same day service! Shane was friendly and professional. Garage door is working better than ever.
Wendy Lee
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Winter Haven, FL
We were so pleased at how fast the service we received! He was so polite and had our problem solved in no time!!! I am so glad we went with your company!!! He is such a pleasant and courteous young man! I will highly recommend this company to my friends! Thank you!
George Waters
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Winter Haven, FL
Thank you so much for coming to my rescue. I appreciate the fast response. The technician that responded Brian Harmon was the best he was very friendly. Professional and very knowledgeable the job was completed very quickly and professionally. I will recommend you to everyone I know.
Thomas Kelley
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Winter Haven, FL
Our techs arrived on time and found the problem quickly. Very efficient and pleasant. Have used this company for all my garage door needs. I give them 5 stars.
Christopher and cassie Brown
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Winter Haven, FL
Service was performed quickly and efficiently. I've never heard such a quiet garage door before this installation. Personnel were very professional.
Susan & lana Johns
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Winter Haven, FL
The guys were great, job well done. Thanks
Donald Price
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Winter Haven, FL
To start with, the overhead door mechanic was excellent. He was knowledgeable and he repaired the broken springs very quickly. The cost of the springs was fair. The complaint I have was that the 3 spring bearings were very overpriced. I was charged $240 for 3 simple bearings which should not have cost over $25. Not sure if I would call Precision Overhead Door again. On the plus side the mechanic was excellent, he arrived on time and my garage door was serviced on a holiday weekend.
Francis Klinkowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Winter Haven, FL
I would use your company again. The guys that you sent were on time, knowledgeable, and courteous. .
Richard Callahan
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Winter Haven, FL
The response to our broken garage door was timely. The technician was pleasant, professional, and thorough. Did a great job explaining our new system Highly recommend him.
Larry Montanus
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Winter Haven, FL
Thank you for your quick and polite service! We were relieved to know there is no emergency repair needed right now but will plan ahead to do the necessary repairs in the future!
Jan Morrow
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Winter Haven, FL
We were very pleased with the service the young man provided for us. He came on a Sunday and did a wonderful job. We love the new "very quiet" garage door openers we have now. I don't recall the young service man's name, but, he came on 1-6-19.
Marion Moseley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Winter Haven, FL
Brian the technician was excellent. He was on time and did a great job. That said, the price of the repair ($800+) was incredibly high. There is no way 2 springs and 3 bearings should cost that much. I'm a retired helicopter transmission engineer and special helicopter bearings which have to perform or people die don't cost that much. My stepson in CT works for a garage door installer as a service tech also says the springs were way over priced. He felt the whole job would cost less than $500 and be profitable up north. So, the technician was excellent, work was excellent, but the price was so far out of line I would never recommend Precision to anyone or call them again.
Roger Backert
Response:
Thank you for taking the time to speak to me today regarding your experience. We hope the resolution that we provided to you was acceptable. If you have any further questions, please feel free to give us a call.
Danielle Kilduff
Comment:
After your adjustment in my bill due to a reduction in warranty, I still feel that from my own experience as a mechanical engineer and my stepson's experience as a garage door technician, the service performed remained way too costly. My rating is service good, technician excellent, price excessive...
Roger Backert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Winter Haven, FL
Bryan was very thorough in explaining in letting me know what we needed to get done. He was very efficient and understood how I needed to stay within our budget and completed the job the same day within a couple of hours. Very pleased with the service provided.
Sonya Martinez
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Winter Haven, FL
Chris was very knowledgeable and did a great job. Very professional and represents company well.
Bill Mack
Service Provided:
Broken Garage Door Spring Repair
Product:
With 110,230 Reviews
For this location's local site visit:
This location is owned and operated by:
Carlos Morales
Precision Overhead Garage Door
13737 Automobile BlvdClearwater FL, 33762 License: CRC1329612
