Precision Garage Door of Sacramento Valley
Has Received 139 Reviews
Average Rating: 4.74
Garage Door Repair
Sacramento, CA
Nick serviced our garage door today and did a wonderful job. He was prompt, explained the needed work and provided an accurate quote before the work was done. He was very neat and polite and a pleasure to work with.
Gordon Isakson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Elk Grove, CA
I was so thrilled when I book a same day appt. and within 2 hours your excellent service person Ahmed arrived early. That has never happed before with any service company I've daelt with. Ahmed was through, kind, explained options very well, and did a great job servicing our garage door. I only ever want Ahmed as our technician going forward. What a thoughtful person. We will be telling all of our friends about your company and service. Thank you so much!!
Michele Mckimmie
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Auburn, CA
We were very happy that you were able to provide same day service to repair our garage door. And we were even more impressed with the excellent work done by your technician, Carlos Larios. He arrived on time and did meticulous work, answering all our questions and suggesting ways to help maintain our garage door system. He is a real professional and a credit to your company. Thank you for a job well done.
Richard Henderson
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Rocklin, CA
Antonio was awesome! Very professional and courteous. He explained everything very clearly, gave me great advise, and worked really hard (in a HOT garage). Thanks!
Justin Moore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Sacramento, CA
I highly recommend this business. Antonio did an excellent job explaining everything in detail. He was very helpful and did a professional job on my garage door repair.
Maria De la rosa
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Repair
Sacramento, CA
Antonio was very professional, on time, and was able to repair/replace battery. Provided me with contact info in order to research owners manual for opener.
Stanley Hoffman
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Elk Grove, CA
Antonio was awesome- courteous, timely and quick.
Caryn Moore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Sacramento, CA
Excellent experience. Antonio came on time found the problem and explained to me clearly the possible solutions to fix my garage doors. outstanding job.
Miguel Pinzon lopez
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Repair
Sacramento, CA
What great work to check everything and give opinions to fix many different things for safety and piece of mind for my garage door to last longer without future issues tech did great job explaining issues and showing the trouble to prevent issues thank you great job
Shane Pewitt
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
El Dorado Hills, CA
We called Precision for a cable that broke from our garage door leaving our cars stuck in the garage. Our technician, Antonio was very professional, knowledgeable and provided great customer service. He replaced the rollers, spools and cables as well as lubricated the door. The repair was pricey but we were in a predicament that we needed the service done.
Ray Bartolo
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Sacramento, CA
Brandon to the rescue, again! Great , prompt service with good in-service on how to use updated equipment! Highly recommend for all garage door needs!
Paul Duncan
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Lincoln, CA
fixed the problem explained what he was doing very polite. Helen Kelly
Helen Kelly
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Cool, CA
Patrick worked well into the night, literally, to repair my garage door. It wouldn't even open!! I was his last appointment of the day and he stayed to replace rollers, torsion tube, cables, and lubricated everything. I live in the foothills and was so grateful for the same day service. Patrick was professional, knowledgeable, kind, and efficient. Thank you, Patrick, for your excellent work. I so appreciate it!
Eileen Sapnaro
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Sacramento, CA
Technician Bachir was awesome!! Very courteous, professional and explained in detail the inspection process. Once all fixed up, balanced and aligned, he gave me a tutorial on adjusting sensors and lubricating parts. Great work Bachir!
Russell Murata
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Sloughhouse, CA
Arrived on time. Very pleasant and professional. Antonio explained exactly what was going on and how to fix it. Put in new garage door opener/sensors and springs. Also helped connect 2 vehicles to opener. Big thanks!!!
David S.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Citrus Heights, CA
We chose Precision Garage Door as our neighbor had just used them and had a good experience. The scheduler got us booked for a morning appointment a couple days after I called. Ours was not an emergency but if it had been they offered to have someone out the afternoon I called. I didn't want a technician to have to work in our south facing garage in 100+ temps so I asked for a morning appointment. Patrick Leahy communicated by text when he was on his way which was helpful. Patrick was exceptional at troubleshooting our issue (creaking sounds when the door lifted) and explained what the problem waw and how he knew what it was. Patrick was thorough and commicated in layman's language about the problem and chose to "prove" the issue to us by showing us the wear on the parts. He even explained to us how to change the rollers by ourselves so we could save some money. All in all an excellent experience.
S Boggs
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rancho Cordova, CA
Andre provided excellent customer service for our garage door repair. He went over all the different options we had to choose from. Our garage door now sounds and works so much better!! Thank you Andre, we appreciate your excellent customer service. The Hicks Family
Gail Hicks
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Roseville, CA
My garage door opens and closes noisily for a while and no lubricant can reduce the noise. Lately it vibrates and does not close or open all the times. Even helping it by lifting or pulling does not work. So I called Precision And they came in 3 hours, immediately pointing to me bulging panels and a twisted guide of the garage door opener. Further inspections showed lot of roller issue, pullers as well as waving anh sagging springs and tensioner. Over time the panels and the guide rollers were worn out and the whole garage door may slide side to side. Ahmed is the technician which showed me the issues and explained to me it functions and which parts I can do myself and which parts I need professional work like the springs and tensioners. He is very meticulous and explained to me all the detail and different type of rollers and its durability. He tried to save me money by give me options for minimal fix to make the garage door working, the midway to change the critical components to make it last a bit longer (a year or two, may be) or an overhaul fix of all critical components to last for more than a few years. He explained the detailed components and costs of each option for me to decide on the quote. As I trust Ahmed expertise and concise explanation, I have decided to do an overhaul as my garage system is about 15 years old. Ahmed finished the job in two hours as Precision have all the parts and materials on their truck. He lubricate and adjust the balance so I can easily lift the garage door with my fingers without much effort and the door stops wherever I stop lifting or pushing manually. It is that good. He left the work site clean. I strongly recommend Precision and Ahmed.
Tien Nguyen
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Rancho Cordova, CA
Excellent same day service….on a Saturday! Love the new belt drive opener and the tech was awesome
Tamara Lane
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Davis, CA
Great customer service. Thank you!
Ali Gharaviram
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Folsom, CA
Our garage door was inspected and serviced well. We were given advice about maintenance and issues to watch for. Excellent service.
Tad Widby
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Sacramento, CA
Nicholos was fantastic!
Ron Henslee
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Rocklin, CA
We chose Precision to repair our garage door due to their reputation and positive customer testimonials. Within 24 hours of the problem occurring, our technician Nick was able to repair a broken spring and replace other worn parts, quickly returning the door to proper working order. We are very satisfied with our experience and would definitely recommend Precision for any garage door servicing issues.
Tim Kassis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Colfax, CA
I was delighted to get same day service. The technician, Ahmed Elmenawy, worked non-non stop. He had all the necessary parts to fix my garage door that was on its last legs. He did as excellent job!
Jim Nevins
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Sacramento, CA
Price for parts is high.
David Tirapelle
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Sacramento, CA
Nick was a total professional and has a great attitude. He explained everything before he did would recommend him to anyone who needs a repair
Dan Munoz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Elk Grove, CA
Antonio was great. He was a lifesaver. I'm so happy that he could come out on a Sunday.
Robert Camarena
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Rocklin, CA
Yesterday, 04/07/24, Precision Garage Door, came to my residence to replace a broken torsion spring. After the tech evaluated the door, besides the torsion spring, he recommended basically all the hardware needed replacement. He advised my 7’ torsion cables really needed replacing and he stated he would cost $310.87 for two wires cables. I checked Home Depot and I can get two cables for under $20.00. He then stated he was not able to use my torsion tube shaft because he was unable to put the torsion springs on the shaft after he attempt to grind down some spots on the torsion tube. The tech asked me if I could get the torsion spring through the shaft in which I got it halfway and hit a high spot. The tech then gave me his Dewalt hand grinder to grind the shaft tub to see if I could get the torsion spring over the rest of the shaft tube. Finally, I had enough and told him I would pay for a new torsion tube shaft even though it was priced at $232.17 which I could get at Home Depot for less than $25.00 as I wanted the tech to finish up and get out my garage. So, as the tech installs the spring over the new torsion tube, he stripped out one the bolts on the left side upper hardware and now has to cut the pipe for the install. You would expect the cut to be 90 degrees but it was a complete hack job. This is a complete joke. I called the dispatch at PGD to see If I could speak with the manager of the tech and was advised someone would call me back. Needless to say, no manager called me back as of this review. The tech did take the price of the torsion tube shaft off the bill but the price of the shaft to begin with was a joke. PGD is overpriced and looking for commission sales. I would not recommend this company.
Dave N.
Response:
Hi David, Thank you for taking the time to speak with me on the phone and express your concerns. At Precision Garage Door, ensuring our customers are satisfied is our top priority. As we discussed, we will process a courtesy rebate for all the inconvenience caused. Please note that while our technicians provide recommendations after inspections, they are not mandatory. We want our customers to feel comfortable with their choices, and if there are any questions or concerns, we encourage them to shop around or contact us. Your business is important to us, and we will do our best to provide you with the best service going forward if you choose to continue with Precision Garage Door. Once again, thank you for reaching out to us - we appreciate your feedback and look forward to serving you in the future. Regards Param
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Sacramento, CA
very knowledgeable Travis did a great job on our garage door!
Merita Rodgers
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Sacramento, CA
It was definitely more expensive than anticipated, but recommended. Quote on the phone was not close to actual price. My garage door broke at 4PM on a Saturday, I called, by 6:30PM same day, my garage was fixed!
Zane Corbo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 107,112 Reviews
For this location's local site visit:
precisiondoorsacramentovalley.com
This location is owned and operated by:
Pat Prendergast
Precision Garage Door Sacramento Valley
8175 Alpine Avenue Suite CSacramento CA, 95826
