Precision Garage Door of Orange County
Has Received 11 Reviews in:
Cypress
Average Rating: 4.64
Install Garage Doors
Cypress, CA
I was hoping for a quote first then a review
MARY ALFERES
Response:
Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. We would like the opportunity to investigate your feedback further. We would appreciate if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Cypress, CA
I had Zack a week or so back when my opener didn't work. I felt silly that it was only a new battery but he didn't make me feel silly. Zack came to my townhouse for routine maintenace on my garage door opener. Before he began work, he fully explained what he was going to do and then after he was done, he walked me through and showed every part he had worked on. He was respectful and I highly recommend Precision Garage.
Deanne Dillenbeck
Response:
Deanne, Thank you for leaving such a great review! Thank you for choosing Precision Garage Door Service :)
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Cypress, CA
100% satisfied with customer service & installation. Zack reviewed product line, answered all questions & was always available for follow up. Hector Estrada was excellent at installation. Job was done professionally & neatly. Hector fully explained what he was doing. Reviewed system & remotes. Highly recommend Precision. Knowledgeable employees.
Jim Verhague
Response:
Jim, Thanks for your kind words! It was a pleasure working with you.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Cypress, CA
I appreciated having the technician calling 30 minutes ahead. That allowed me to be out and about rather than waiting for possibly hours. Sam was very efficient and patiently explained how I ended up with huge garage door problems in my newly constructed home. The door is now better than it was when it was new.
Linda Albertson
Response:
Thank you Linda, we are very happy to know that you are very satisfied with our garage door services.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
Cypress, CA
We called two other garage door companies before calling Precision. We tried leaving a message with the first company but the answering machine was full. We decided to call another company. They said they would be out at a certain time. They kept calling to delay the time. Finally, we told them to forget it. That’s when we called Precision. Got through on the phone right away, set up an appointment and they arrived on time. They sent a picture of the technician who would be coming out. Really like that extra step to make you feel safe. He was very professional and courteous. We are getting a new garage door.
David Valentine
Response:
David, Thank you for taking the time to rate us!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Cypress, CA
I have been a customer for a number of years for maintenance and minor repairs of my existing residential garage door opener. It was time to replace my 20+ years old Genie and Precision installed a Liftmaster. I am quite pleased. Their technician was professional, explained everything, answered whatever questions I had. There was no pressure to purchase which I appreciated. He did a clean and efficient (and safe) installation the same day, within the time frame he estimated. I am very comfortable in recommending them to everyone.
Ely Licht
Response:
Thank you for taking the time to write us a review, we appreciate it!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Cypress, CA
Great customer service ! Prompt, good prices with a wide selection of styles and colors. My old door broke with my car stuck inside. They we're able to come last minute during covid 19 with my beautiful new wood like garage door!. The installers were very polite and quick. I'm very happy with my experience.
Tammy Marangopoulos
Response:
Tammy, Thank you for the kind words! We appreciate you taking the time out of your day to write us a kind review. We are glad to help!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Cypress, CA
Thank you for your prompt attention to the repair of my garage door. Sergio Molina, the technician, called to let me know when he was arriving, was knowledgeable about repair of my door. He explained very clearly what was needed after performing the service inspection. He offered 3 levels of costs for repair and explained each process pertaining not only to the problem with the door, but explained other potential problems. There was no hard sell to complete anything but the immediate problem. He walked me through what he had completed to correct the deficiencies and made sure everything was working to my satisfaction. Thank you and I will definitely call them in the future. Howard K.
Howard Kunihiro
Response:
Thank you for taking the time to leave this 5-star rating! We strive to provide our customers with excellent care and customer service. Thank you for your business!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Cypress, CA
I had an issue with our garage door opener and reached out to several vendors out there in the market. After making several calls, I finally landed in PDS team, and I'm so glad about the decision I made :) The customer service lady was very polite and had a really nice tone. Mr. Zodiac came to my house within the appointment time frame and explained briefly what I need to do. It was easier than cutting the butter with a hot knife. All jobs were done perfectly and we are extremely happy with Mr. Zodiac's service and his professional attitude. I really wish I can rate 95 more stars in this review. Thank you PDS team. You made our life easier and happier today!
June Kim
Response:
Thank you so much for the kind words. Our goal is to ensure that every customer is pleased with our work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Cypress, CA
Used you to put in a new door which worked very well. This service same result and on a sunday'.
Jack Dubois
Response:
Thank you Jack, for the great review. We always try to provide quick and professional service., and to read a beautiful review like the one you wrote really makes us feel that we are doing a good job. Thank you!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Cypress, CA
The 2 men you sent out were completely worthless. They never checked anything, only by eyesight. Hector at least tried to accomplish something.It was unfortunate he was not available. The fellow in charge was only interested in selling a new unit for $750 whiich I thought was ridiculous as I had inquired previously at Sears and this was over twice as much as the Sears estimate. 85 but not stupid
Donald Durensky
Service Provided:
Garage Door Opener Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Door Service of Orange County
17975 Sky Park Circle, Suite FIrvine CA, 92614 License: 783446
