Precision Garage Door of Fresno
Has Received 236 Reviews
Average Rating: 4.70
Install Garage Doors
Fresno, CA
Michael and zodiac did an awesome job
Brandon Albertini
Response:
Brandon, Thank you for sharing your positive experience with Precision Overhead Garage Door Service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Clovis, CA
Recently had to have our garage door replaced due to numerous issues. We had a complete new install with a new opener. The serviceman was excellent and did a great job for us. This is a big upgrade. Thank you for the great work and professionalism.
Keith Wright
Response:
Keith, Thank you for sharing your positive experience with Precision Overhead Garage Door Service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Fresno, CA
Very personable and knowledgeable installer!
Rod Jenson
Response:
Thanks for your business and kind words! It was a pleasure working with you. We appreciate your feedback!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Fresno, CA
All around great service, from the installation service to the office ordering/scheduling. I am very happy we used Precision!
Lisa Flores
Response:
Lisa, Thanks for your business and kind words! It was a pleasure working with you. We appreciate your feedback!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Fresno, CA
Julian was a big help he came and fix our garage door and was very nice and got the job done I will recommend him to anyone that need there garage fix.great job Julian thank you
Kong Phimmavong
Response:
Thank you Kong, we are dedicated to providing our clients outstanding experience with our garage door installation and Repairs services
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Fresno, CA
The motor to my garage door opener stopped working, so after looking at reviews online I decided to contact Precision. I am SO glad I did. Not only was I able to get an appointment scheduled the next morning, but the service technician, Nathan Gonzales, did a fantastic job on the installation of my new opener! Precision and Nathan made a stressful situation much easier to deal with. Thank you!
Jerome
Response:
Dear Jerome, thanks a lot for reviewing our service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Madera, CA
Very happy with the customer service I strongly recommend this co.
Salvador Chia
Response:
Salvador, Thank you for reviewing our service. If you will ever need us, we are here for you.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Install Garage Doors
Fresno, CA
Great company to deal with. Always professional and timely on the phone. Installer was just a great. Wonderful job. Unfortunately I only have the one garage, and I hope I won't need to see you again. Would recommend to any of my friends.
Michael Clark
Response:
Thanks, Michael. We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Clovis, CA
They follow through and make sure things are working properly
Linda Pribble
Response:
Linda, Thank you for taking the time to provide us with a review of your experience
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Fresno, CA
During this year I have purchased a new garage door opener, had my garage door serviced and repaired, and finally today had a new garage door installed. We were fortunate to be able to have Julian for all three of these services. Julian is very knowledgeable, professional, and friendly too. He explains everything and answers any question I asked. He did a great job, cleaned up everything afterwards. Julian is definitely a tremendous asset for your company, Precision Garage Doors. I highly recommend Julian, and PrecisionGarage Doors.
Dorothy Lutton
Response:
Dorothy, Thank you very much. We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Install Garage Doors
Fresno, CA
My door was supposed to be up by the end of the month. Now they are quoting mid december. Thats 5 months and counting. A company like this should not take your money if they can not guarantee service in a timely manner.
Amanda Landin
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Madera, CA
They care more about an upsale then my repair.
Ken Bondurant
Response:
Hello Ken, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. Feedback helps us tackle issues and become a better business. We would like the opportunity to investigate your feedback further. We would appreciate if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Madera, CA
Way overpriced charging double then other companies taking advantage of people in tough times other then that good customer service
Jason Wood
Response:
Hello Jason, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Fresno, CA
Put a down payment on a neew garage door on May 7, 2021 and still no door yet. I was told 4-6 weeks and it has been almost 3 months. No communication for the delay and no updates. Very discouraging. Others may want to check out other vendors and I'm just about to give up on this one.
Kirby Smith
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Firebaugh, CA
My garage door install was done improperly and my door would not function. My seal and mouldings were not put on correctly and damaged. The seal was saved, but the trim/molding couldn’t be. My window mouldings never showed up and the door sealing mouldings were reordered almost three months ago and still no replacements and install is still incomplete. I was told many times sorry and that in approximately a month we can be back. I’ve called and left voicemail and no response. Definitely would not recommend!
Matthew Garcia
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Chowchilla, CA
Christian was our tech who checked our garage door. He was thorough, efficient, personable, and represented your company well. We've dealt with two repairmen and have been very pleased with both. I would not hesitate referring people for good repair work.
Robert Pence
Response:
Robert, Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Clovis, CA
Same day service and parts on hand. Service Technician very polite and professional. Saw TV commercial.
Lydia Coldren
Response:
Lydia, Thank you for taking the time to provide us with a review of your experience
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fresno, CA
Very pleased with "Rudy" who installed our garage door motor and excessories. He was very polite and very knowledgable and extremely helpful.
James Slusher
Response:
James, Thank you very much. We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Clovis, CA
Great job. Great Service. I highly recommend. My garage door would not close/open, and i had needed a replacement garage key.
Bill Lewis
Response:
Bill, Thank you very much. We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Fresno, CA
Nathan was a real gentleman on phone to me, home owner doing work ata rental home. Thanks!
Dieter Henkelmann
Response:
Thanks, Dieter, We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Clovis, CA
The original person who came out was late the first day, the second day he called at 3:30 (was supposed to be at my home between 12:00 and 4:00) to say his guy with the motor at a flat tire and he needed to cancel and said he would be there first thing at 8:00 AM. The next morning I called the office and told the supervisor that his workman wasn't at my home yet and I would be going with another company. He asked for one more chance and he would lower the price from $978 for the motor to $875. I told him it wasn't about the money. He explained he wanted another chance. So I gave the company another chance. Big mistake. The next workman up sold me and said I needed new rollers. Anyway the total was $1239. I was charged $45 for the second remote. Plus, I asked for a hard copy mailed receipt sent to my address. That was on June 22, 2021. Now it is July 1st, 2021. No receipt. To make matters worse I sent three emails requesting a hard copy receipt for my records since I don't want and/or have a computer at my home. After I sent my 3rd email some person called and asked how was everything. I told her not good since she sent me another email receipt when I requested for the 3rd time a hard copy receipt. She said she had sent me a hard copy receipt just that morning. Wow, why didn't she tell me that in the email. In summary, products are overpriced, service is awful, follow-up requests are ignored and now you want me to send a review. Well if there was a negative 5 that would be my rating. The only good thing is the garage door is quieter. My motor was working just fine. My old remote was broken and the original workman said they have to replace the motor because my remote was outdated and not compatible to any motor.
Donna Conley
Response:
Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. We would like the opportunity to investigate your feedback further. We would appreciate if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Rollers
Broken Garage Door Spring Repair
Fresno, CA
Julian was very knowledgeable and friendly. Would happily recommend your company.
Harry Boe
Response:
Harry, Thank you for taking the time to provide us with a review of your experience
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Sanger, CA
We had our garage door break with our car inside..on a Sunday. I called Precision and was able to get a tech out that day(no extra charge). Julian V. got here on time, was courteous and efficient, and Btw it was 110* in the garage. He fixed it and it's better than new!. Very quiet too. Great job.
Robert Short
Response:
Thanks, Robert. We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Broken Garage Door Spring Repair
Fresno, CA
Replaced both springs & a bearing
Dixie Walker
Response:
Dear Dixie Walker, thanks a lot for reviewing our service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Clovis, CA
Not only was the service super fast but they came out the same day I called. Nathan was great very polite, well mannered and super quick.
Sadako
Response:
Sadako, Thank you for reviewing our service. If you will ever need us, we are here for you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Fresno, CA
I want to know why nobody respond to my request. If you guys could start working on the garage door replacement sooner it would be better. Please call or text me. Thank you.
Tony Vang
Response:
Hello Tony, Thank you for posting a review. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Clovis, CA
All was good. Fast service, professional technician. The only complaint is the cost, very pricey compared to other companies. Was charged $665.00 and when I checked with another company they rated me $169.89 for a new spring labor and part but my husband already gave the approval to Precision technician and already started his work.
Pauline Karam
Response:
Hello Pauline, Thank you for posting a review. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Kerman, CA
I chose Precision Door Service because, I called several other places and they were kind of rude & seem they didn't care or weren't interested on the issues I was having with my Garage Door, then I called Precision Door services and the receptionist was very nice & professional, she also listen to my issues and sent the tech to fix my garage door the same day. When Nathan Gonzales arrive on the time expected to service (Fix) my broken garage door spring he was very polite & very knowledgeable, he explained to me everything in detail and he also showed me the reason why my Garage Door Broke and how I can prolong the life of my new installed spring, he also took the time to lube my whole Garage Door Springs, bearings and joints. Thanks a million Nathan Gonzales I'm truly a customer for life!
Rick Quintero
Response:
Rick, Thank you very much. We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Fresno, CA
Pleased with the service and with Julian, the technician.
Carol Kaufman (not Coffman)
Response:
Thanks Carol, We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Fresno, CA
I chose Precision because I had a handy coupon that made it easy to call and get help...yesterday. This afternoon the work was done including a new garage opener and a refurbished garage door. It only took Julian two hours to finish at the 192 degree temperature in the garage. I highly recommend this company. (Precision). because they take care of your problems!
Gayle Smith
Response:
Thank you Gayle for sharing your experience with Precision Door Service. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Overhead Garage Door Service
2166 North Pleasant AvenueFresno CA, 93705 License: 783446