PRECISION GARAGE DOOR SERVICE OF MADISON

My tech called ahead of time to let me know he could be earlier than expected - which was wonderful. We did a walk-about in my garage together and he offered me pricing of what should really be done and what could wait, if I wanted. He fixed everything I asked - replaced my spring, new QUIET garage door opener, new key pad and one new rack, since one of mine was rusted out. He then went over thoroughly with me, what all he did and how to use the new system. He was very kind and did a wonderful job answering my questions. Quick and easy! Everything done in a very timely manner.

Valorie Wolchek

Great job. Made reservation on Saturday to get the broken cable fixed and chose to have Precision come in on Monday. Easy scheduling- follow-up was great- called in 45 minutes before he arrived and explained all the details to get a 15 year old system up to current-- instead of piece-mealing the garage door. Thanks- Frank

Frank Becker

The tech showed up and wanted to charge us $2000 for garage door repairs or $1200 for a partial repair. A $70 service charge…transparency would be appreciated, put your charges on the website.

Sue Shafranski

My name is Eugene Gonzales not Gonzalez. We contacted another garage door repair company on Friday am and were told that they would come in the early afternoon. They didn’t show so I called them back I was told that their service man had called and I had not responded so he didn’t come. I explained to their office person that my phone is set up to silence calls not in my contacts list. We set up an appointment for Sunday morning. I changed my phone setting to allow all calls. I hadn’t heard from them at 0900 so I called them to verify the appointment time and was reassured that everything was set up. They didn’t show up on Sunday. They never called me but did send a text which I didn’t read until around noon. I decided to call you and got an appointment for Monday afternoon. You called Monday am and told us you could come that morning which you did. The service was very good. your man did a thorough evaluation and gave us options. The only bad part was the cost. We had not replaced the springs in some time so we were surprised at the $900+ bill. Nonetheless we are happy to have our garage door working again. Thanks.

Eugene Gonzales

Pedro was fantastic in assessing our problems and giving us options on the service we needed. He was very thorough and courteous. Thank you

John Mitchell

Your man Kurt was amazing, if all your employees are like him, you are very lucky. Ken Deans

Kenneth C Deans

Kurt was extremely nice, professional, thorough and highly knowledgeable. I felt well informed through the entire process of him installing a new garage door opener. I will definitely call him again once we get new garage doors.

Sue Ann Foster

Dud a great job. I would have them again if I had another job to do.

Alvin Belk

Pedro was very personable and professional. He fixed my problem quickly and efficiently, as well as inspecting and lubricating everything. He also gave me pricing options if I want to update the components of my garage door in the future. A job well done!

Alan Shackelford

Precision is just that. Knowledgeable and efficient. I’ve used them twice and and am totally satisfied with the results.

Jeff Weidman

I appreciate the reassurance of professionalism in the initial email back to me when I first made an appointment to have a technician come out to my property. Communication is very important to me, and Pedro took the time to do just that from the initial assessment all the way through to spelling out what options I had. I had a number of choices, each one explained thoroughly. Pedro also answered a couple questions I had about future maintenance, including the best lubricants to use.

Mona

The job was done efficiently and price quote didn’t change.very pleased with work

Lloyd Klein

Pedro was very professional and got the job done right. Even though it was right after a holiday the service was prompt. He even gave us some advice on how to maintain the garage door in the future.

John Ide

Joseph was very helpful to let me know the problem and the options. Quick and expert installation. Highly recommend Precision. Local company and unbelievable quick response.

James Barber

Richard and Christine Pitt

Rick & Christine Pitt

Friendly,professional, and knowledgeable explained everything i never had to ask about anything .

Patrick Jamison

Kurt was knowledgeable and efficient. I've never had more confidence with the function of our door. I will definitely call again if/when we need more work.

Eric c Semrow

We initially chose Precision Garage Door when our main garage door would not open when we returned from work. Precision answered their phone after 5pm and were able to schedule a technician for the next morning. The technician, Pedro, was very knowledgeable, friendly, and explained our options very clearly. He was able to fix our garage quickly and everything is working great. We'd happily recommend Precision and Pedro!

Kevin Judd

Poor experience. High pressure sales tactics and fear mongering. Was told I needed to completely replace my door else I face imminent collapse and risk the safety of my cars and children. Called up another company and was told I just needed to replace a part and the rest of the system, while old, had plenty of more life. Cost me $175 instead of several thousand $. Wouldn't work with Precision.

Peter K

Professional and efficient service.

David Paolone

Came less the 2 hours after I called.

Cathy Giandomenico

Excellent service provided!!

Julie Brockman

Great reviews

Susan x Fitzgerald

The Technician Kurt was able to come out the same day I called and showed up early with notice. He took approximately 1 hour and got our garage door operating again. He shared some additional information with me for future maintenance and budgeting purposes so I can start planning.

Dan Barry

I called today asking for quick response. Kurt Schneider responded in a very timely way. He listened to my description of the issue, then assessed the problem. Kurt then offered options for solution and options for addressing future issues - no pressure! I selected my desired approach, and he proceeded with resolving it in a very timely way.

Kathryn F. Tyson

Better than expected. I always dread having somebody come out and give me a quote for services (replacement work or purchase/install new door). These guys were very professional, considerate and I never felt pressured at all. Granted I did do my homework ahead of time. I have a very old door (22+ years) which was rusting out on the bottom panel. The rusted section could not be replaced since they were no longer manufactured ("6 panels" across). The newer components and the warranties for each new option were explained. Pricing was very competitive.

Phillip l "phil" Nawrocki

I needed an estimate for a new garage door for my insurance company. Precision Garage Door staff got me an appt right away. The staff person called prior to coming and was polite, friendly, knowledgeable and professional. Great experience!

Angella l Hoffman

Service was provided the same day I called. Technician arrived promptly and completed our maintenance quickly and completely. Cost was reasonable and I’d recommend Precision Door for any garage door repair.

Dave Horst

Precison Doors was recommended by several family members. The technician was professional and after a extensive assessment of my garage door, thoroughly explained my options.

Julie a Ellingson

I apparently lost power and the door was very slow. It seems to me that the Genie app should have told me that instead of me having have a service person out to tell me.

Durwood a Meyer