Precision Garage Door of Northern Virginia
Has Received 406 Reviews
Average Rating: 4.90
Garage Door Opener Repair
Great Falls, VA
As always your service is unmatched.
Rick and carol Walker
Response:
Hello Mr. and Mrs. Walker- Thank you so much for the review and 5 star rating. You all are always a treat to work with. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Springfield, VA
Max was extremely knowledgeable and explained what had to be done to make repairs so my doors would operate properly and safely. He showed how the doors were improperly installed years ago. The doors were not level. He made sure everything was done right. He was courteous and professional. I was pleased with the results.
Augie Taormina
Response:
Hello Mr. Taormina- We are thrilled to know your doors are working properly and safely, and that you're pleased with the service Max provided. Thank you for your kind words!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
We were drawn to the fact that Precision is owned & operated by Veterans. Not only because we want to give back for their service to us all, but also we felt that Vets are quality conscious. As for the service, it was wonderful! Kevin, was knowledgeable and patient with questions asked. He finished the job with care and dispatch. Also, the customer service by Suzanne was terrific.
The Jeromes
Response:
Hello Mr. and Mrs. Jerome- We certainly appreciate the 5-star review and kind words! Precision Garage Door Northern Virginia is veteran owned and operated, and the owner thanks you for your business and support. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Fairfax, VA
My husband and I are always happy to see Patrick here. We had several problems that were no problems at all for Patrick! He showed me how to insert the battery into the Garage Door device that I use in my auto and it turned out that I had inserted it incorrectly. Then he discovered that the reason why the garage door was not closing was simply because we had failed to dust or wipe off the door lights at the bottom of the garage door. And then he gave us a price on inserting a new gasket at the bottom of the double garage door but he said it was not probably necessary. Most of these were our mistakes and he was able to fix them for us. Thank you to Patrick and to Precision Garage Door for hiring someone like Patrick.
Gwen Dente
Response:
Hello Ms. Dente- Thank you for the awesome review for Patrick! We're so pleased to know you had another positive Precision experience. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Herndon, VA
I have rarely written online reviews but felt compelled to post something based on my experience with Precision over the past 24 hours. I called to schedule an appointment to have my noisy, lurching garage door repaired and received a next-day appointment. On the day of the appointment Suzanne proactively reached out to me to let me know that they were missing a technician today due to an illness. The other techs were picking up his appointments. So Max calls 20 minutes before he arrives - only slightly outside the window of my scheduled time slot. Max was a consummate professional and overhauled both garage doors (replaced lift and safety springs, new pulleys, rollers, loop springs, re-torqued, lubed and adjusted my existing garage door openers). What a transformation! Opening and closing the doors is now super quiet and silky smooth! This company is fantastic.
Jim Hamrick
Response:
Hello Mr. Hamrick- Thank you for this amazing review!! We truly value and appreciate the feedback on your Precision experience. And of course, we are thrilled to know your garage door is working better than ever. That certainly puts a smile on our face. Sincerely, Suzanne, Managing Director, PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
King George, VA
Could not be more pleased and impressed. Called at 8:15 Monday morning and lucked into a same day appointment, for three new garage door openers. All installed same day, with help programming cars, etc. Max the installation technician was extremely knowledgeable about garage doors and openers, serviced everything and they all work great. Strongly recommend Precision!
Whit Turner
Response:
Hello Mr. Turner- This review certainly made our day! Thank you for taking the time to share your Precision experience with the community. What you relayed in your review, is exactly what we strive to do each and every day. We're thrilled to know you are so pleased with the service Max provided, as well as your new openers. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Stafford, VA
Patrick and Max did a great job during the first severe winter weather event of the year. Working through snow/freezing rain conditions, they removed our 27 year old wood garage door and replaced it with a state of the art garage door. Both Patrick and Max were pleasant and professional throughout the challenging door replacement process. The appearance and quality of the new door was exceptional. Thanks to Suzanne for expediting our order during the pandemic.
Ted Dailey
Response:
Hello Mr. Dailey- This review made our day! Thanks for sharing your Precision experience with us and the community. We're thrilled to know you are happy with your new garage door and the service Patrick and Max provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Chantilly, VA
The call center took my call on a Sunday and scheduled a technician for the following day. The technician arrived ahead of schedule and promptly reviewed the damage on my garage door. He made some recommendations and made the necessary repairs in under an hour. Super efficient and the work was priced fairly.
John Kim
Response:
Hello Mr. Kim- Thank you so much for taking the time to leave us a 5 star rating and share your Precision experience - it's much appreciated. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Mc Lean, VA
I cannot speak highly enough of your technician Max. He worked nonstop from 8 to 11 PM to replace the rod and springs on our broken garage door and made comprehensive repairs and adjustments. I watched him for about half of that time and marveled at the joy that he takes in his craft. He is a true craftsman, as well as a real gentleman. He even adjusted the guide lights of our door opener for us. The garage door has never opened as cleanly and quietly as it does now. Ours is an old 20+ years door that will now last several more years thanks to Max; and when it comes time to replace it, we know who to call. Very, very impressed.
John Williams
Response:
Hello Mr. Williams- This review made our day, thank you! We are thrilled that you are so pleased with your Precision experience and of course Max! Gotta love a quiet, smooth operating garage door. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Bristow, VA
Max did a great job of tightening, adjusting and lubricating my two garage doors! He also re-programmed my remotes, and a keypad. Wow, the difference in door operation noise is amazing. The doors made so much noise during operation before the service, and now they sound so much better.
William Shobert
Response:
Hello Mr. Shobert- Thank you for leaving us such a wonderful review! We appreciate you reaching out to Precision for annual preventative maintenance. It really does make a difference. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Alexandria, VA
Excellent. Five star. Mac, the technician, was fantastic, professional, very knowledgeable. Will use this company for future needs. Will also recommend to friends. Thank you.
Maureen
Response:
Hello Ms. Maureen - Thank you so much for reaching out and now, taking the time to share your review. We're so pleased to know you are happy with your Precision experience and Max's service. We appreciate the opportunity and value your feedback. Thank you for the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Dumfries, VA
Suzanne the office manager and Patrick and Matt the technicians were incredible. They were very informative and professional and it was a pleasure working with them. I highly recommend using Precision for your garage door installation.
David Mckinney
Response:
Hello Mr. McKinney- Thank you for sharing your review with us and the community! We're so happy to know you are pleased with the service and your new door. And likewise, you were a delight to work with. We appreciate the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Ashburn, VA
Our garage was old and in need of a tune up. Max was wonderful. He laid out all my options and never pushed to try and sell me something I didn't need. He walked me through the repairs before and after and helped me reprogram my keypad which had never worked in the 5 years we've been at this house. Eventually we will need to replace the motor, springs, and cables and Max was able to provide me with a quote for that when the time comes. I will definitely be called Precision Door Service back and requesting Max when we are in need of that repair.
Meghan Aloshen
Response:
Hello Ms. Aloshen- Thank you so much for taking the time to leave us a 5 star rating and share your Precision experience - it's much appreciated. And thank you for the awesome review of Max! We will be sure to pass this along to him. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Centreville, VA
Service install very excellent job friendly do job right i am happy only bad is no communication between install guy and office personal take call ,We have appointment 4-7 pm install guy he is very good so fix communication people in office should call customer hay he will late I had to call office hay is 7:30 pm what going on
Sam Inophars
Response:
Hello Mr. Inophars- Thank you for choosing Precision and for the 5 star review! We're happy to know you were pleased with Max's work. My apologies for the late arrival. I sent out an email notice approximately 4:30pm to update you on the time frame and that Max would be arriving at the latter part of the appointment window. We're sorry your appointment was delayed and certainly appreciate your patience and understanding. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Fairfax, VA
Max provided great professional service
Kenneth Shive
Response:
Hello Mr. Shive- Thank you for the opportunity and for taking the time to share your review. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Fredericksburg, VA
They came early but took the time to fix it right. The garage seems quiet now. It now runs like a champ. I wasn’t sure if the safety, adjustments and maintenance check counts under the job call, which was waived due to repair, but seemed like that when the lady stated the waived service call fee includes the safety and adjustment check. $69 was on the bill still...but besides that, great guy and great service.
Rob Ward
Response:
Hi Mr. Ward- Thank you for your review and 5-star rating! We always appreciate the feedback and we're happy to know you're door is operating great now. Please know, per my email to you, the $69.95 service fee was waived per your mention of the online special and was not included on the invoice. The $65 on the bill was for the annual preventative maintenance. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
King George, VA
Max the garage door technician was very professional and explained everything that needed to be accomplished to fix my garage doors. He fixed my door in record time. I was very satisfied with the results. I will be having him return to fix my second garage door as well.
Roberta Canaan
Response:
Hello Ms. Canaan- We are so grateful for your kind words, and the awesome review for Max. Thanks for sharing your review with us and the community. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Gainesville, VA
I will start off by saying thank you to Kevin for prompt, on-time arrival. Great explanation of overall condition of door, components, and functionality. I did not need any repairs components replaced; however, Kevin's recommendation fell right in with the preventive maintenance I was wanting done. Rollers, cables, new springs (where there was only one before from the builder). Quick, clean, and accurate work. I would definitely recommend Precision Door. 5-Stars yes because of the customer service, timeliness and overall service. Only detractor (and I understand operating costs) perhaps waive the "service fee" if work/parts exceeds that fee. If you need door work done, call this company.
Stephen Maynard
Response:
Hello Mr. Maynard- We are happy to hear you had a positive experience with Kevin. We value your input and appreciate the details about your experience with Precision. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Alexandria, VA
Precision Garage Door did an outstanding job installing a new operator and overhauling the mechanical lift system in my garage. The price quoted for the job was fair. Their installer was very professional and arrived on time. I highly recommend Precision Garage Door for your garage door needs.
Juan Lopez
Response:
Hello Mr. Lopez- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we value your feedback. Thank you for the recommendation! -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Haymarket, VA
Technician did a complete inspection then explained all my repair needs/options clearly. Very organized and detail oriented, definitely high quality work. And in the process I learned a lot.
John Hacker
Response:
Hello Mr. Hacker - Thank you for the 5-Star rating! We're happy to hear that Max took great care of your garage door, and that you are pleased with his performance. We appreciate the details about your experience with Precision. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fairfax, VA
Precision was recommended by a family member who utilize your services and was thoroughly satisfied. After I received my garage door repair services, i too am singing the company's praise. Max was the repair person. He was every bit the professional. Extremely knowledgeable, timely and thorough. I was fully satisfied with the work performed. You should be proud to have him representing your company.
Mike Richard
Response:
Hello Mr. Richard- This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community. We agree, Max makes us proud! Thank you, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Stafford, VA
Professional and curious component service. Problem was quickly identified and options were clearly explained. Reasonable charges.
Reginald Townsend
Response:
Hello Mr. Townsend- We are happy to hear you had a positive experience with Precision and technician Patrick. Thank you for the 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Fairfax Station, VA
Excellent service. Friendly, curtious, timely and professional.
John Dippel
Response:
Hello Mr. Dippel - Thank you for the 5-Stars! We appreciate you sharing your review with us and the community. Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Fairfax, VA
From the moment I called Precision the service was great. Max called early and arrived ontime. Max was extremely helpful and explained the status of our garage. The work performed was top notch and far superior to other companies we have used. It's important to us to find a company that can be trusted, Precision Garage Door has earned our trust.
Wendell and Maddie
Response:
Thank you so much for taking the time to leave us this amazing review, it made our day! We value your input and appreciate the details about your experience with Precision. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Catlett, VA
very good product, good customer service on time and finished when he indicated. paid a little more than i wanted too but it was a job well done. Good man that did the service.
Raymond Graham
Response:
Hello Mr. Graham- Thank you so much for taking the time to leave us a review - it's much appreciated and we value your feedback. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Arlington, VA
Excellent service, showed up on time, very polite and professional. Price was surprisingly low for the amount of work that was done - technician was here for three hours. Would definitely recommend. Service was performed by Max.
Chris Brock
Response:
Hello Mr. Brock – Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We’ll be sure to pass along your feedback to Max. -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Leesburg, VA
Very prompt, courteous professionals by phone and in person. Installer clearly explained recommended improvements and maintenance to my service request. He was very thorough and detailed with the service.
Thierry Palmer
Response:
Hello Mr. Palmer, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks so much for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
McLean, VA
Max made our old garage into a beautiful new one. Came on time, and made suggestions to cope with some unforeseen issues. There were some items other than the garage door itself, and fixed that as well. Max was very easy to talk to and explained some questions I had in simple terms. Thank you!
Hiroshi Tsuda
Response:
Hello Mr. Tsuda - Thank you so much for taking the time to share a review and your Precision experience. We appreciate the positive feedback on Max and happy to hear you are pleased with your new garage door. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Stafford, VA
Max the technician explained & show me the cause of the grinding noise & what is needed to secure the door & the cost of fixing them after he discussed my options out of three choices. Max took his time & completely did his work as discussed & to my satisfaction after demonstrating how the door should properly function.
Jamie Jochum
Response:
Hello Mr. Jochum - What a fantastic review for Max! We're happy to hear he did a great job for you and your door is working properly again. Thank you for choosing Precision. -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Centreville, VA
I have done business with 1 prior company for garage door repair and now to 2 jobs with Precision. They are truly the best at this work. Excellent tech's, precise, thorough work. I highly recommend them.
Brian Raher
Response:
Hello Mr. Rayer - What an awesome review, and we so appreciate the recommendation! Thank you for taking the time to share. -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
CTM
Precision Garage Door of Fredericksburg
2305 Airport AveFredericksburg VA, 22401 License: 2705-105317
