Precision Garage Door of Northern Virginia
Has Received 406 Reviews
Average Rating: 4.90
Garage Door Repair
Alexandria, VA
The service was outstanding. The service person Layne was cordial, professional and explained the whole process of replacing the motor and the rollers in a simple way. We were quite impressed with and would strongly recommend to anyone needing garage door repair
Lalita Seshadri
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Stafford, VA
Thanks for the great service! Tech arrived when they said. Was quick to replace the previous inferior Torquemaster broken spring system and rollers. Door operating perfectly now.
Kelly Alford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Falls Church, VA
Precision did an outstanding job. Technician was timely efficient and professional. We are very satisfied with the results. I would not hesitate to use or recommend Precision again.
Eugene Stockel
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Alexandria, VA
I’m very happy with our experience with Precision Doors. The staff is polite, professional, and knowledgeable. We love our new garage doors!
Elsa Endicott
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Fredericksburg, VA
Fantastic experience. I have a old Stanley garage door opener. The remotes needed to be programmed. They came out with in 2 hours reprogrammed my new openers. Affordable nice tech and professional.great experience@
Suzanne Amick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Fredericksburg, VA
Matt explained all that was detected during inspection. He was very upfront with what i needed from just replacing opener to making sure the garage door opened properly and was not taxing to the operation of the opener. Once installation was complete he walked through and showed everything that had been done. He was very professional and informative.
Debbie Spicer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Dumfries, VA
Absolute professionals. Identified the problem within 2 minutes and had the repair finished in roughly an hour. Lane is a knowledgeable technician.
Christopher Iorio
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Dumfries, VA
Outstanding service. Patrick our service technician was prompt, accurate and went over and above to install the new equipment the same day. I am confident that I know have a solution that will last for years.
David Johnson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Manassas, VA
Quality installation and super fast response. Price was inflated. Thanks for the excellent installation.
Kevin Walsh
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Locust Grove, VA
Patrick did a super job installing new springs, cables, and bushings. Very knowledgeable and professional.
Bill Mcclellan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Fredericksburg, VA
We had this company out to repair some storm damage a few years ago, so when it came time to fix something, we knew who to call. Patrick was our technician both times, and he explained our options with pricing. He completed the work quickly and was a very pleasant person to do business with. The office staff that handled scheduling was also excellent.
Charles Pavek
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Fredericksburg, VA
Kyler came on time, shook my hand and introduced himself. He wrote up an estimate, which I was not able to afford. He spoke with his office and was able to give me a discount that would work. He finished the repairs in an hour, cleaned up and educated me as to what was repaired. He even took the time to help remove an old security sensor. He is a wonderful representative of Precision Door.
Mary Pinkerton
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Fairfax Station, VA
Technian called to report arrival and showed up receptive to my problem. Solved my issues and performed a 25 point system check. Left me with estimates on possible future concerns. Won't hesitate to use again.
Sidney Ricks
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Repair
Reston, VA
Repairman very polite & knowledgeable. Thoroughly explained my options but did not pressure me to do unnecessary repairs. Quickly diagnosed potential problems & repaired immediately!
Jeanne Bradley
Response:
Hello Ms. Bradley- Thank you for choosing Precision for your garage door repair, and we appreciate you taking the time to share your experience and positive feedback. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Cables
Broken Garage Door Spring Repair
Stafford, VA
The best customer service I have received this year! Suzanne was very responsive and accommodating when it came to the scheduling process. Patrick is the technician who showed up and he was extremely friendly and knowledgeable. He showed up within the prescribed timeframe and my garage door has been repaired. I will recommend Precision to my local friends if they ever need it. Thanks precision!
Aurelia Copeland
Response:
Hello Ms. Copeland- This review made our day, thank you! What you described is exactly what we strive to do every day. Thank you for taking the time to share your experience, the 5-star rating, and the recommendation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Repair
Springfield, VA
Excellent service. The technician (Patrick) was professional and helpful. I would definitely recommend Precision Garage Door.
Linda Waller
Response:
Hello Ms. Waller- Thank you so much for choosing Precision and sharing this awesome review! We appreciate the 5-star rating and the recommendation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Fredericksburg, VA
EXCELLENT
Sandy and ron Ridgeway
Response:
Hello Mr. and Mrs. Ridgeway- Thank you for choosing Precision. We certainly appreciate the opportunity, and we're happy to know you were pleased with your Precision experience and the service that Patrick provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Fairfax Station, VA
Stone came in, spotted the problem, and fixed it in no time. Key to his service was the thorough safety inspection that he did. His assessment of the broken garage door opening-closing system was right on target. He provided me with three options. The system was old and it needed a complete rebuild. That's the route we took. The garge door works like new. Thanks to Stone, Amber who set up the job, and to Precision for the timely, professional service. I recommend Precision to all who require garage door service.
Joel Leson
Response:
Hello Mr. Leson- Thank you so much for the detailed review of your Precision experience and the recommendation. We truly appreciate and value your positive feedback and kind words regarding the service Stone provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Centreville, VA
We were very happy and satisfied with the service that was provided.
Johanna Eliot
Response:
Hello Ms. Eliot- Thank you for choosing Precision and for taking the time to share your review and 5-star rating. We're happy to know you're pleased with your Precision experience and the service Patrick provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Dumfries, VA
Stone explained everything that needed to be done to fix my garage door opener and related door items to include various options. Very professional individual.
Donald Jocewicz
Response:
Hello Mr. Jocewicz- We appreciate you taking the time to share such an awesome review and kind words regarding the service Stone provided. Thank you for choosing Precision. We certainly appreciate the opportunity. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Fairfax Station, VA
"Kevin" arrived at my house, promptly (within the timeframe expected), pleasant in demeanor, and took the time to "listen" to my description of garage door 'symptoms'/issues I was experiencing. From start-to-finish, "Kevin" was a Professional. It was apparent throughout his project of repairing and making my garage door mechanics/mechanisms whole and functioning properly again, his end objective was for a positive customer outcome & experience. "Kevin" even solidified this with an unexpected personal follow-up visit the very next morning with him citing "...on my way to...just wanted to double-check and see how the (repaired garage) door is doing...". Wow! SO refreshing and restores my faith in knowing there are still "Professionals" out there like "Kevin". Thank you "Kevin"!!
KS from EAW-Ffx
Response:
Thank you so much for the fantastic review, 5-stars, and details of your Precision experience. We are very happy to hear Kevin was professional and provided exceptional service. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Fredericksburg, VA
The young man came early and did a great job for us. He was so nice and we enjoyed him being here.
Raymond Matherly
Response:
Hello Mr. Matherly- Thank you so much for sharing this terrific review of Patrick and for the 5-star rating. Your positive feedback made our day. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Sterling, VA
Precision Door responded immediately to my request for help, showed up on site early, and went above & beyond in every aspect. The service they provided was exceptional. They will be my first (and only) call for garage door repair and/or upgrade from now on!
John P.
Response:
Hello and thank you for choosing Precision and for sharing such an amazing review of your experience and the service Cameron provided. We really do appreciate your kind words and positive feedback. Most importantly, we are happy that you are a satisfied Precision customer. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Fairfax, VA
I was in a bind in the middle of the day with a garage door that would not open after a torsion spring spontaneously broke, and I couldn't get my cars out of the garage. I quickly found Precision online and verified their A+ Better Business Bureau rating then gave them a call. The dispatcher recognized the urgency of the situation, and although a service member was going to be available that afternoon, she put a special note in describing my predicament and someone was at my house in about an hour. Problem solved, thanks to my technician named Stone that got to my house quickly, diagnosed the problem accurately, and explained the situation patiently in a way that revealed a high level of expertise. Thank you to all involved!
Jason P.
Response:
Thank you so much for sharing your detailed Precision experience. We truly value your feedback and appreciate the glowing review and 5-star rating. We're happy to get your garage door back in proper and safe working order on the same day. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Woodbridge, VA
This company was chosen by me because of its high ratings. I'm happy to say they lived up to their ratings. Suzanne was knowledgeable and a pleasure to talk to, so much so, I relied on her for advice. Patrick and Cameron were my installers and did a wonderful job. I'm not fond of change, but through it all Patrick kept me laughing.
Robin Lightfoot
Response:
Hello Ms. Lightfoot- Your review made our day! You were truly a treat to work with, from the initial conversation through the installation of your beautiful new garage doors. Thank you for choosing Precision, for your kind words, and for sharing a review of your Precision experience. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Alexandria, VA
Great service and competent technician; however, the issue was not resolved as the sunlight, despite relocating sensors still adversely affects the operation of the door during certain hours of the day (10AM-2PM).
James Rives
Response:
Hello Mr. Rives- Thank you for bringing this to our attention. After speaking with you, I'm confident that technician Stone will be able to assist you in resolving the issue and we'll have your garage door back working properly and safely. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Burke, VA
Busted lift spring. Very quick and effficient.
Lance Scott
Response:
Hello Mr. Scott- Thank you for choosing to reach out to Precision, and thank you for taking the time to share your review of the service provided. We're happy to know you are a satisfied Precision customer. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Fairfax, VA
Precision is on it! I called about 9am for appointment to repair garage door. Stone was onsite by about 11:15am. He pointed out tension spring broke. He had parts on hand, and fixed by about noon. Stone was extremely professional and competent. I'd go with Precision again in a heartbeat! (Hopefully not needed any time soon!) Thank you!
Brian Johnson
Response:
Hello Mr. Johnson- What an awesome review, thank you so much! We are happy to be able to offer you same day service and have your door working properly and safely again. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Fredericksburg, VA
Precision Overhead Garage Door Service was outstanding. My opener apparently broke just a day after I'd used it. Patrick from Precision came, found the problem immediately and said I did not need a new opener or expensive repairs. The lock had been engaged when someone tried to break in. He showed me how to check and fix it myself if it happened again, did a full inspection of all the opener and door components, and gave me information on all the options for repair or replacement if needed in the future. He was knowledgeable, helpful, and friendly. There was no pressure. If ever I need garage door or opener service in the future, I will call Precision. Their service surpassed my expectations and previous service experiences.
Diana P.
Response:
Thank you so much for taking the time to share your detailed Precision experience. We appreciate the positive feedback and we're happy to know that Patrick took great care of you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Spotsylvania, VA
What a great service today, so professional and all is perfect in my garage door world again. Stone was very informative and did a great job!
Joey Welsh
Response:
Hello Mr. Welsh- What you described, it exactly what we strive for. Thank you for sharing! A satisfied customer makes us very happy. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
CTM
Precision Garage Door of Fredericksburg
2305 Airport AveFredericksburg VA, 22401 License: 2705-105317
