Precision Garage Door of San Antonio
Has Received 1681 Reviews
Average Rating: 4.93
Garage Door Opener Repair
San Antonio, TX
very professional
Moses Hernandez
Response:
Thank you Moses for choosing Precision Overhead! We will be sure to let BJ know you appreciated his hard work! Thank you for choosing Precision Overhead for all your residential garage door service needs!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Canyon Lake, TX
i think $160.00 dollars is a bit much for about 40 minutes of repair my garage door opener
Fred Leiding
Response:
Dear Mr. Leiding, We want to thank you for taking the time to give us some feedback on your experience with us. We appreciate hearing from our customers even if they are not as satisfied as we hope. Regarding the cost, we do have standard pricing for common repairs such as the ones you received. All repair quotes are presented to and agreed upon by our customers prior to any work being completed. Our technician presented you with the quotes for the repairs required and you agreed to having him complete them. Time spent on these repairs is minimal because our staff is highly trained, experienced, and capable. That is in fact why our technician was able to quickly assess and make repairs to both your garage door springs and motor. If you had not wanted to have the repairs completed, you were given the option to decline having the work done. We appreciate your business and the opportunity to address your concerns.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
San Antonio, TX
Antonio and Jacob were professional and did a great job. I give them a rating of 10 out of 10.
Ernie Pena
Response:
Wow! Thanks Ernie, we appreciate the five stars and the excellent rating of our technicians! We look forward to working with you in the the future and thank you for choosing Precision Overhead!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Pleasanton, TX
I have only had my estimate and replacement date set, but so far, great experience. Technician was professional, and extremely knowledgeable about his trade, and was able to answer any questions I had. He made me feel comfortable during the experience.
Ryan Jackson
Response:
Hi Ryan! We are happy to hear about our technician Greg preforming so well for you! We will extend to him your gratitude for a job well done! Thank you for choosing Precision Overhead! We look forward to working with you again in the future.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
New Braunfels, TX
Greg was amazing. He took his time, figured out the situation and made sure he addressed everything. He was so kind and thorough. Great person. Much appreciated.
Bailey Watson
Response:
Hi Bailey! We sure do love to hear about when our technicians hit the mark for our customers! Thank you for taking the time to give us this feedback and we will make sure Greg knows his hard work is appreciated! Thank you for choosing Precision Overhead, we look forward to working with you in the future!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Bulverde, TX
Patrick is amazing! If you are looking for competence, honesty, and work ethic, LOOK NO FURTHER. He took very good care of us and truly enjoys his craft. Thanks again sir!
Greg Cummins
Response:
Wow! Thank you Greg for the excellent review of our technician, and you are right Patrick is one of the best! We are lucky to have him! We are looking forward to working with you to get your new doors installed. We appreciate your taking the time to give us some feedback and for choosing Precision Overhead for all your residential garage door service needs!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
San Antonio, TX
This morning Precision Door Service sent a repair technician named Gary Garcia to fix my garage door. He was on time, and was the complete package of a professional. He diagnosed the problem, explained what was needed, and fixed the door quickly and completely. He had all the necessary parts & tools to make the required repairs. It is rare to receive quality repair work anymore. Mr.Garcia restored my faith. I definitely recommend this company and specifically Mr. Garcia!
Connie Mckeag
Response:
Wow!! Connie, we are so happy to hear you were so satisfied with the job Greg did for you. We truly appreciate the kind words and praise for our technician, we will be sure to pass on your appreciation to him! We will happily send Mr. Garcia back out to see you anytime! Thank you for choosing Precision Overhead!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
San Antonio, TX
Aaron was timely in his arrival and professional in his service. Once the garage door opener installation was complete, he walked me through its operation and also provided tips on how to maintain my garage door to extend its viability and reduce strain on the new motor. In all, job well done.
Ross Amick
Response:
Hi Ross! Thanks so very much for taking the time to share your experience with our technician, Aaron is really the best! We appreciate your business and look forward to working with you when it is time for annual maintenance checkup! Thank you for choosing Precision Overhead for all your garage door service needs!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
San Antonio, TX
Previous work done tv ad
Galen & barbra Fienhage
Response:
Thank you for choosing Precision Overhead for all your garage door service needs!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Converse, TX
Great quality product. Estimator was solid. The Service/installation team was professional and very efficient. Thanks Ed B
Ed Bierschenk
Response:
Thanks Ed! We appreciate you taking the time to give us that feedback! We look forward to hearing from you when it is time for annual maintenance on your new door! Thank you for choosing Precision Overhead!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
San Antonio, TX
All ok
Tevis Zillman
Response:
We appreciate you feedback! Thank you for choosing Precision Overhead for all your residential garage door services!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Garage Door Repair
San Antonio, TX
I am very pleased with the service of Precision Door My tech, Greg Garcia is very knowledgeable, gives me good service and is always on time I would recommend Greg and Precision Door Thanks
Kathleen May
Response:
Hi Kathleen! We sure do love to hear from our happy customers and we will happily send Greg out to see you anytime! Thank you for always choosing Precision Overhead for all your garage door service needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Floresville, TX
Arrived on time and fixed my problem in about 20 minutes. Very reasonable and knowledgeable.
Jeffrey Lanning
Response:
Hi Jeff! Thanks for taking the time to give us some feedback on how our guys are doing out in the field! We appreciate your business and look forward to working with you again! Thank you for choosing Precision Overhead for all your garage door service needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
San Antonio, TX
My door was fixed within 3 hours of me calling! Chris did a terrific job!
Angela Bazan
Response:
Hi Angela! We are very happy to have Chris on our team he is a fantastic, skilled technician! We appreciate you taking the time to give us this awesome review and look forward to working with you again! Thank you for choosing Precision Overhead!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Castroville, TX
Expectations were met. Crew was professional and courteous. Installation of garage door was implemented with ease due to the crew’s expertise. Very pleased with final result. Love the dark chocolate color!
Jeanette Geyer
Response:
Hi Jeanette! We are so happy to hear how pleased you are with our crew and your new garage door! Thank you for taking the time to give us some feedback on our guys and for the five stars!! We appreciate your business and look forward to hearing from you when it is time for annual maintenance! Thanks for choosing Precision Overhead!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
San Antonio, TX
Spring on garage door broke. Servicemen arrived within 3 hours and finished repairs in an hour. The servicemen were courteous, knowledgeable and neat. We have used Precision twice, the other time for a broken motor. Very satisfied with their work
Liz & al Richter
Response:
Thank you for taking the time to give us some feedback and for always choosing Precision Overhead! We appreciate your business and look forward to working with you you in the future!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
New Braunfels, TX
Responded immediately. Repaired the garage door opener. Did not try to sell us a new one. Both technicians were very pleasant & courteous.
Suzi Vollmering
Response:
Hi Suzi! We are very pleased to hear you are so satisfied with our team! Thank you for the excellent review! We appreciate your business and look forward to working with you again. Thank you for choosing Precision Overhead!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
San Antonio, TX
They were prompt but I have no idea of what the real problem was. Given I spent 1,200 on new rollers and springs I was expecting this to last longer than 1 month. Hopefully it doesn’t happen again.
Ralph Zimmer
Response:
Dear Mr. Zimmer Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with your recent service. Our goal is always to provide transparent and comprehensive explanations regarding the issues encountered with your rollers and springs. Occasionally we do have to return to a site to make adjustments to new spring settings after settling of newly installed equipment. Rest assured, we are committed to ensuring the durability and reliability of our services. Your concerns have been noted, and we will take proactive measures to prevent similar occurrences in the future. If you have any further questions or require additional assistance, please don't hesitate to reach out to our customer support team. We appreciate your business and the opportunity to address your concerns.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Adkins, TX
Great service.
James Tucker
Response:
Thank you for choosing Precision Overhead we appreciate your business and look forward to working with you again!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Bulverde, TX
The technicians were here early, looked at the problem, explained what the problem was and what my options were. I made my choice on what I wanted done and they went to work. They completed the job quickly, cleaned everything up behind themself and then help me program everything. They were very knowledgeable of what they were doing, they were excellent .
Duwayne Hanson
Response:
Awesome Duwayne! We are so pleased to hear about our guys taking good care of our customers! We strive to achieve 100% customer satisfaction and are happy to hear Chris hit the mark for you! We look forward to working with you again. Thanks for choosing Precision Overhead for all your residential garage door service needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
San Antonio, TX
Your technician was very professional courteous fast and friendly. He is a credit to your company. I will do business with precision whenever i need any garage door work. Also they honored their maintenance agreement that I purchased a long time ago. Thank you very much
Jesse Caballero
Response:
Hi Jesse! We truly appreciate you taking the time out to give us this feedback, we will be sure to pass the kind words on to Travis! We thank you for always choosing Precision Overhead and look forward to working with you in the future!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Floresville, TX
Wow! Experienced the BEST customer service from Greg Garcia! Mr. Garcia was on-time, kind, courteous and explained everything step-by-step. Will absolutely refer family and friends to Precision due to this employee’s amazing service and kindness. 10 out of 10… ????????????
Crystal Duke
Response:
Wow! Thanks so very much for the kind words about our technician, Greg is awesome! We are so happy to hear he was able to take care of your garage, we will let him know he gets 10 out of 10!!. We look forward to hearing from you and your referrals in the future! Thank you for choosing Precision Overhead for all your garage door needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
San Antonio, TX
I chose Precision because of TV saturation. Both installers were on time, professional, respectful, and did a good clean job in May 2024. The cost was too expensive, and the door is very noisy going up and down. The door so far seems dependable and well-constructed. My previous door lasted 14 years. I hope that this door lasts a bit longer.
Joe Martinez 2
Response:
Hi Joe! We are very pleased to hear you had such a good experience with our technicians and installers. We would like the opportunity to schedule our installer to come back and see if the door can be quieted down for you free of charge. Please contact us if you would like to have us come out and take care of that for you! We appreciate your choosing Precision Overhead and we look forward to working with you in the future!
The Precision Team
Comment:
Give me a call to schedule a free of charge do over on the noise.
Joe Martinez 2
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
San Antonio, TX
Aaron & BJ were on time for the appointment. They quickly diagnosed the problem and repair my door. This was the second time I've used Precision, and they do great work. Great people too!
Andy Thatcher
Response:
Hello Andy! We sure do love to hear from our happy customers! Aaron and BJ are a great team! We appreciate your taking the time to give us this feedback and awesome five star rating! Thank you for always choosing Precision Overhead for all your residential garage door service needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
San Antonio, TX
Aaron was professional and quick
Luz Rosales
Response:
Hi Luz! Thanks for taking the time to give us that feedback! We appreciate your business and thank you for choosing Precision Overhead!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
San Antonio, TX
Tech did a good job on the maintenance tune-up. Checked all bolts and adjusted one rail and lubricated everything needed. Everything went as expected. Thanks.
Charles Phelps
Response:
Hi Charles! We are so pleased to hear we met your high expectations! Sounds like our technician Patrick really delivered on the Precision promise! We appreciate your business and look forward to working with you again. Thank you for choosing Precision Overhead for all your garage door service needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
San Antonio, TX
Chris is a true professional and fixed my garage within no time. Thank you for the quick response.
Alberto Maldonado
Response:
Hi Alberto! You are absolutely right Chris is a rockstar technician! We will pass on your kind words to him! Thanks for choosing Precision Overhead for all your residential garage door service needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Schertz, TX
I chose Precision because of their high rated reviews.
Adelene Manka
Response:
Hi Adelene! Thanks for choosing Precision Overhead, we hope we made you a happy customer and look forward to working with you in the future!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
Broken Garage Door Spring Repair
San Antonio, TX
Great Job. Our garage door spring broke. Called Precision, they scheduled same day service, in fact arrived early! Aaron and BJ did a great job. They were polite and professional. They explained what needed to be repaired/replaced. They even checked to see if our garage door was under warranty. It was! Saved us a bunch of money. They completed the repair quickly and went over all the details of the repair. Garage door is working great now!
William Ryan
Response:
Hi William, it sounds like you got the full Precision Promise delivered! We always love to hear when we do the job right for our customers! Thank you for taking the time out to give us that feedback! We will pass on your gratitude to our awesome technicians! Thanks for choosing Precision Overhead!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Schertz, TX
This is second time I have use precision garage doors. This time for a repair of garage door that blew a spring ( original From the 70s) they were on time, I received a call in advance, gave different options on the repair, he had everything he needed with him. Even tho he was working with older doors. It seemed to go without an issue. I would use them again!
Carla
Response:
Hi Carla! Thank you for that detailed review and for the five stars! Our highly skilled techs always arrive with fully loaded trucks and ready to tackle any garage door issue and we are available 24/7 for emergencies! Thank you for choosing Precision Overhead for all your garage door service needs!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Martin Behrens
Precision Overhead Garage Door Service
10113 BroadwaySan Antonio TX, 78217