Precision Garage Door of Charleston
Has Received 193 Reviews in:
Mount Pleasant
Average Rating: 4.88
Garage Door Opener Repair
Mount Pleasant, SC
Prompt, efficient,clean. Very pleased with the service & repairs. Will definitely use Precision again. 5 stars!!!
Cindy Parker
Response:
Cindy Parker, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Mount Pleasant, SC
5 -- Excellent service from a very knowledgeable representative. Very nice young man.
Tom Carter
Response:
Tom Carter, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Rollers
Garage Door Opener Install
Mount Pleasant, SC
Professional service with quality solutions. Thank you
Michael Gibeault
Response:
Michael Gibeault, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Repair
Mount Pleasant, SC
great service, technician arrived early and fixed problems quickly at reasonable cost
Joseph Mueller
Response:
Joseph Mueller, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Mount Pleasant, SC
Today was the fourth time I've used Precision for two properties. Like the previous three, quick response, good value, extremely knowledgeable & friendly staff, and exceptional service. Thank you!
Tom Hanton
Response:
Tom Hanton, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Mount Pleasant, SC
Service tech was very nice, however the opener I needed was not available and I had to wait over a week to get it fixed. I went with a large company (likely more expensive) thinking I wouldn't have to wait. Dissappointed.
Steve Poehlein
Response:
Steve Poehlein, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. We do try to stock 100% of parts for all manufacturers', but sometimes one gets by us.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Mount Pleasant, SC
Great Service!! Technician was on-time, very knowledgeable and friendly. Couldn't have been a better service
Michael Walsh
Response:
Michael Walsh, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Mount Pleasant, SC
Excellent service! Completely changed our garage door opener The issues were very well explained to me. The work was very well done. The technician took the old system with him, which is one less thing to worry about. The outcome is a fantastic new, quiet, well-balanced garage door. It makes a big difference, every day.
Francois Rizzetto
Response:
Francois Rizzetto, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Mount Pleasant, SC
Our person was knowledgeable, professional and courteous. I would highly recommend Precision Door Service to all.
Bob Clark
Response:
Customer Name, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Opener Repair
Mount Pleasant, SC
Kenny is the best!
Mary lou Korpon
Response:
Mary lou Korpon, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Mount Pleasant, SC
Good job. Gave me lots of good info.
James Snow
Response:
James Snow, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Mount Pleasant, SC
Justin Culley did an outstanding job with our spring repairs. Will request Justin should we need your services anytime soon. Best, Greg Bernet
Nikki and greg Bernet
Response:
Nikki and Greg Bernet, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Justin and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Mount Pleasant, SC
The service was prompt, professional and pleasant.
Diane Musgrove
Response:
Diane Musgrove, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Garage Door Opener Install
Mount Pleasant, SC
The Precision repairman came the same day we called him and even arrived earlier than expected. He quickly advised that our automatic door-opener was beyond repair and provided us with an alternative. The cost of the new garage door opener was very high, but appears to be working well.
Susan Kaufman
Response:
Louis Kaufman, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Mount Pleasant, SC
Garage door service. Angies list $39 offer but I was charged $49.95. Would appreciate refund $10.95
Susan Kelly
Response:
Thank you for your patience with our invoicing. We apologize that the invoice was incorrect. We hope that this this experience does not tarnish the opportunity for us to serve you again in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Mount Pleasant, SC
We were impressed by everyone at Precision who had contact with us throughout our process of purchasing a new garage door. We upgraded our 20+ year old door because we needed one with a quiet/silent operation, and are very happy with the final product! From our salesman/estimator to the customer service folks in the office, to the installers - everyone was very friendly, courteous, and most importantly for me - not salesy or pushy. Definitely recommend!!
mark m
Response:
Mark M, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Mount Pleasant, SC
Bad performance. Pointless waste of money. I called to request repair of garage door opener. On arrival, the employee asked some questions, tried to use the garage door, then launched into a sales pitch for $1000 to obtain new equipment. He never opened the current Chamberlain model to see if it could be repaired and made no effort to find a way to use the old equipment. I was told it was “probably” the gear and sprocket, but it was no use in fixing it. When a specialist is summoned to do repair, a client has the right to expect just that, not a sales pitch or a brand new garage door. If no repair is made or even attempted, how can you justify payment for service rendered? This is little more than a scam. It cost me $65 and 45 minutes of sales job, this being justified as a ‘service call’. But no work was ever done, no service performed. I was then required to sign a note saying I was satisfied with this alleged service. Ridiculous waste of time and money. Never again.
Jon Crawford
Response:
Thank you for taking the time to respond to our request for a review. All responses to this review request are posted on our website for everyone to see. At Precision Door Service we strive for 100% Customer Satisfaction. Sometimes this is not achieved and we try to learn from these customer's experiences to become a better company. Our technicians perform a 25-Point Safety inspection on every garage door. Then we provide our customers with repairs to all items that fail our inspection for a permanent repair to your garage door. With these recommendation we provide the best warranties in the business. Thank you again for the opportunity.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Mount Pleasant, SC
Very timely, professional and courteous service!! Highly recommend their services!
Kevin Lightheart
Response:
Kevin Lightheart , thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Mount Pleasant, SC
Thank you! Technician arrived early, and within 10 secs saw that the main door spring had broken. Replaced it in less than 30 min, door almost brand new! Thanks!
Thomas Donnelly
Response:
Thomas Donnelly, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with our services.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Mount Pleasant, SC
5 stars Amazing work. I had a kinda scary situation in a house I just bought...My 20 year-old Garage door had many missing and loose bolts, bad rollers etc and was starting to get louder and vibrate terribly. Finally, it shook the rafters, jammed the door into the ceiling and then the ceiling's drywall fell down onto the tracks. He fixed everything same day appt. in extreme heat. He was like a super hero!!!! Hire these guys! They know what to do! Very professional!
Amy Zubryd
Response:
Amy, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Garage Door Repair
Mount Pleasant, SC
Extremely disappointed that my problem was not covered by my program (the most expensive one you offer). Service Technician was polite but I feel the was most interested in selling me 3 garage doors & mechanics vs fixing my situation.
Ocie Ford
Response:
Ocie Ford, Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. Unfortunately, your door had many issues that were not covered by your third party home warranty service, and that is out of our control. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Mount Pleasant, SC
On time, quick repair with options to think about. Excellent service.
Donald Doolittle
Response:
Donald Doolittle, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Mount Pleasant, SC
Excellent customer service! They were at my house within a couple of hours after I called them. I needed a new garage door seal and it was replaced that day. Will definitely use them again in the future and I highly recommend them as well.
Monica Flores
Response:
Monica Flores, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Mount Pleasant, SC
Prompt service
David Beard
Response:
David Beard, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Mount Pleasant, SC
Excellent customer service! The appointment setter was very personable and informative. The technician was prompt and knowledgeable. We are totally impressed with the company. I highly recommend them.
Victor and charlene Moody
Response:
Victor and Charlene Moody, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Rollers
Garage Door Opener Repair
Mount Pleasant, SC
Past experience with them revealed quality service and products.
Donna Daily
Response:
Donna Daily, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Mount Pleasant, SC
Kenny was professional, friendly AND early for our appointment! A+
Gigi Wallace
Response:
Gigi Wallace, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kenny.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Mount Pleasant, SC
Good service.
Frank Bloomingbirg
Response:
Frank Bloomingbirg, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Mount Pleasant, SC
Great service. Came out on the holiday and was actually a little early. Courteous and professional. Everything fixed good as new on a timely fashion. Will use Precision Door when I eventually replace my door.
Jerry
Response:
Jerry, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Mount Pleasant, SC
Jeremy did a great job, quickly and efficiently. Very knowledgeable. Explained all the options.
Victoria Middleton
Response:
Victoria Middleton, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jeremy and his work
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
www.garagedoorscharlestonsc.com/
This location is owned and operated by:
Doug Kale
Precision Overhead Garage Door Service of Charleston
7275 Cross County RoadNo. Charleston SC, 29418 License: RBS 51634