Precision Garage Door of Charleston
Has Received 193 Reviews in:
Mount Pleasant
Average Rating: 4.88
Garage Door Opener Repair
Mount Pleasant, SC
Have been a customer for many years and have never been disappointed
Mary lou Korpon
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Mount Pleasant, SC
Responded on a late Sunday, came early Monday and all fixed! Fast, reasonable, very knowledgeable, and professional!
Anna Dassing
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Mount Pleasant, SC
Easy appointment setup, showed up on time, Jason was professional and knowledgeable. Great price, great service and great products. Thanks!!!
Lance Norris
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Mount Pleasant, SC
I had my Garage door serviced this morning. Your Rep. Technician, Jushua Witherell did an outstanding job. I am very pleases , both he and you email as a reminder and was extremely timely and helpfulalong with your special pricing. Thank you.
Gary Mcgee
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Mount Pleasant, SC
Excellent technician who completed the job efficiently and did not pressure us to do unnecessary repairs. Very polite and a pleasure to work with.
Harry Douty
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Mount Pleasant, SC
Thank you Precision OH Door Service! Superb experience, very professional and our technician Robert Farley and his assistant were excellent. They reviewed our two car garage door and single garage door, both 12 years old and walked us through exactly what was needed. Robert offered options and recommendations. Same day service resulted in our garage doors operating like brand new in addition to a walk through of maintenance and care. Setting up the appointment and resulting communications was superb. If you have any issues or just want regular maintenance of your Overhead Door investments I highly recommend!
Andre Bellerjeau
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Mount Pleasant, SC
The technician Jason was through & explained everything so I could understand & he gave me options on which service I wanted to do right now.
Barbara Miller
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Mount Pleasant, SC
Initial purchase based upon a recommendation by a friend (Meg Walter). We scheduled an annual service call. During the process, we pointed out a VERY SMALL squeak during the door opening and closing. Technician (Ken Schmoll) spent several minutes investigating the problem. When he couldn’t resolve the problem through lubrication and adjustment, he removed and replaced one of the hinges.. Voila! Problem resolved.
Paula Golle
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Mount Pleasant, SC
Same day service a real plus. The tech, Matt Eberly, was very thorough and did a good job of explaining the various options that we had. He finished the job as stated and we now have a door that operates the same way as it did 13 years ago when we bought our home. Good on Matt and good on Precision Garage Door.
Dave Esto
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Mount Pleasant, SC
The technicians were very polite and professional. They adjusted my doors to raise them up and everything works great. I recommend Precision very highly. I have also used them at another house.
Jim A.
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Mount Pleasant, SC
Garage door is beautiful. But if u sell me WiFi. Tell me all the rules. The thing does not work. I called service and they could not make it work. They said my router is not right. So would that be something u guys check first before u sell. Ie. I’m sure u want it to work. He said I did not sell u the door I’m service. The lady that called back said we sold u the door but we don’t service that. Ok here we go .... and the door is beautiful and we’re unhappy. How u feel.
Kevin Mcintyre
Response:
Kevin – Thank you for taking the time to provide us with a review our recent service. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We will look to this as a teaching opportunity for our team so that we will communicate better with our customers in the future. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Comment:
I spent the next day by myself trying to program the Wi-Fi through an organization called linear app. The problem is actually in linear. We love the garage door and the garage door opener we can stand in the garage and run it and you can barely hear it the door is beautiful. The problem was the Wi-Fi and selling Wi-Fi that don’t work. I spent all Friday evening after work to almost 10 o’clock at night figuring out the linear app. I had to reload the app 20 or 30 times to get it to work. I finally figured it out. The next day I got up and it wouldn’t work again. You can login to the app and tell them to keep you active and then the next time you use it you won’t be active and you have to login again. So the problem isn’t with Percision it’s just the fact that Percision wouldn’t help with the Wi-Fi at that time and the app the Lanier app is the problem and needs to be updated and fixed. But I’m sure they’ll say it’s my router and blah blah blah
Kevin Mcintyre
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Mount Pleasant, SC
Ryan did a great job explaining the issues with our doors and completing the work. He was thorough and professional. He went above and beyond and we appreciate all his expertise.
David Heri
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Mount Pleasant, SC
The technician was on point on explaining what was going on with my garage door. That i had know doubt I needed to fix my door.
Gayle Anderson
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Mount Pleasant, SC
It was rated with 5 stars on the internet. Our garage door was repaired by Mike Kessler who was an outstanding technician. I would rate the service as a *****(5 star).
Bryan Hall
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Mount Pleasant, SC
on time, explained everything well, quick work
Jim Lisk
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Mount Pleasant, SC
I was completely satisfied with the work that Dylan of Precision Garage Doors did at my house. He called, arrived 10 minutes earlier than promised and was completely professional explaining everything that needed to be done. I would highly recommend him and would like him to do any more work at my house.
Mark Abrams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Mount Pleasant, SC
Once again A+ service and techinican fixed problem correctly . I’ve used percision two times now excellent . Glad the first tech put sticker on door . That should always be routine
Laurence Bumbalo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Mount Pleasant, SC
Quick and excellent service - highly recommend Precision for garage repairs.
George Givens
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Mount Pleasant, SC
5 star Brett was the best highly recommend thanks.
Chris Bain
Response:
Chris Bain, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brett and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Mount Pleasant, SC
The young man who worked on our garage door knew what he was doing and worked quickly. He listened to our needs and left our door in far better shape than when he arrived. He was a pleassure to work with.
Robert Donaldson
Response:
Robert Donaldson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Mount Pleasant, SC
We used Precision for the first time today to fix our garage door. The technician was Andrew Pope. He arrived on time, was very polite and professional, and did an excellent job. I definitely recommend this company and Andrew to others and will surely use them again if needed.
Peter Joy
Response:
Peter Joy, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Mount Pleasant, SC
Brett was polite, professional and got the job done right and the same day they came out!
Destinay Cortis
Response:
Destinay Cortis, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Mount Pleasant, SC
When I called to make an appointment to address garage door opener I was told by receptionist that you had parts to repair a Quantum opener, but when the serviceman came he said that quantum no longer made openers and that could not repair it. I thought that was very unprofessional of the receptionist to mislead me. I had to replace the garage opener which was done very professionally by your serviceman. However the conversation with her left me with a very bad taste of her professionalism.
Donald Lewis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Mount Pleasant, SC
Work accomplished in a professional and cheerful manner. Both garage doors now operate smoothly.
Robert Barton
Response:
Robert Barton, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Garage Door Repair
Mount Pleasant, SC
My garage door was racked and I could not get it back on track. Called Precision in Mount Pleasant, SC. They scheduled a tech for the following morning between 8-10am. The tech called at 7:45 and said he would be there right at 8:00am, he was. Kenny provide a clear explanation of the issue and the cause of the issue. Without having to ask, Kenny gave me multiple quotes for my different options of repair/replacement. From start to finish everything took about an hour and a half. I was very impressed with Kenny's work and his professionalism. I definitely recommend Precision.
Michael Sanchez
Response:
Michael Sanchez, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Kenny and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Mount Pleasant, SC
Sunday morning our garage main spring snapped preventing us to open door. The next open appointment was late in the evening and my wife had a plane to catch. Luck would have it i received a call from Kenny and he had an opening at noon. Without haste, he got the door fixed and working better then it was before it broke and just in time for my wife to catch her plane. Kenny was very professional and answered ALL my questions and concerns. No doubt Precision garage repair knows their stuff. Thanks Kenny for getting everything working again. Definitely using this buissness for future servicing needs.
Robin & mike Faass
Response:
Robin & Mike Faass, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Mount Pleasant, SC
Kenny was friendly, professional, called to let us know when on the way to our home which was very considerate and explained our options available when fixing the garage door in a easily understandable way. He went above and beyond in fixing our garage under extreme heat conditions and greatly appreciate all he did.
Missy Mcsheehy
Response:
Missy Mcsheehy, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kenny.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Mount Pleasant, SC
Your technician was a gentleman and very pleasant. We were very pleased with the service we received, and will be calling again if we have any further trouble with our garage doors.
Ruby Mitchum
Response:
Ruby Mitchum, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Mount Pleasant, SC
Excellent response time, very professional and skilled technician, very fair price! I will highly recommend this team in the future!
John Mahoney
Response:
John Mahoney, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Mount Pleasant, SC
Andrew was great highly recommend
Rachel Brown
Response:
Rachel Brown, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Andrew.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
www.garagedoorscharlestonsc.com/
This location is owned and operated by:
Doug Kale
Precision Overhead Garage Door Service of Charleston
7275 Cross County RoadNo. Charleston SC, 29418 License: RBS 51634