Precision Garage Door of Pittsburgh
Has Received 2 Reviews in:
Karns City
Average Rating: 4.50
Broken Garage Door Spring Repair
Karns City, PA
Had confirmed repair date; tech did not show. No communication from company as to reason. Next day I called 2 times, then appointment rescheduled and repair completed. Learned that little to no communication occurred between tech, call center, service center. Satisfied with work after confusion.
David Griffith
Response:
David - Thank you for taking the time to respond to our customer satisfaction survey. We aim to achieve 100% customer satisfaction and regret we missed our mark. We apologize for our poor communication and regret we didn’t contact you as soon as we were notified our service technician was unable to complete his scheduled workday because he had fallen ill. We will use this experience as a teaching opportunity with our team so that we will better serve our customers in the future. Thank you for your patience and flexibility in allowing us to reschedule with you. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Karns City, PA
Excellent job removing and replacing garage door and installing new opener. Also did a good job explaining how the new equipment works
David Griffith
Service Provided:
Install Garage Doors
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Dan Desantis
Precision Garage Door Service
603 Parkway View Dr.Pittsburgh PA, 15205
