PRECISION GARAGE DOOR SERVICE OF COLUMBUS

Garage doors have issues during the most "inconvenient" time. They were able to offer flexibility of scheduling same day appointments, on-time and fixed the problem quickly. The tech even educated me on when to look out for in the future, what I could do myself, and how to enhance the longevity of my garage door opener. I was very happy with the service, information and cost.

Kenneth Danner

I had an issue with garage door not closing all the way and I called Precision Garage Door Service. The sent Matt who fixed the issue in minutes . Very friendly and knowledgeable service.

Donald Roberts

Josh, Lucas and Danny went above and beyond to help us get our old garage door removed and the new one installed. They were very professional and courteous. I booked the appointment and within 6 hours of making the booking my new garage door was up and running. There was no pushy sales techniques used, just open and honest discussions about my options. I would highly recommend!!!

Jill Gunson

Josh was a great. The reviews are as advertised.

Todd Storm

Our neighbors used Precision and they were very happy! We decided to try Precision and are glad we did! And Adam our technician was professional and courteous!

Gary Lockhart

Precision was the only company willing to come out and cut down our garage door that was dangling over my car after a tornado hit us. They then replaced our door. A few months later, the door got persnickety. We called and Precision came the very same day. The track just needed loosened and it was back to normal in no time. They always showed up when they said they were going to show up and every interaction has been with a very friendly crew. Highly recommend!

Kim And Ed Hartman

There's a reason to use a big brand name for work like this, because they back up their workmanship. Been dealing with a small, nagging problem with one of my keypads and Precision took care of it within the day I notified them and at no cost to me. I paid a lot of money for the new motors and am happy I did if it results in the kind of follow up service Precision provides.

Brian Connor

The tech was professional, polite, and appeared knowledgeable. It appears he did a good job removing the old parts and installing the new ones. But, I just checked part prices and am wondering what I paid for. The parts on my invoice were listed as $35.00 for 2" nylon rollers with bearings on a 4" stem at $35.00 apiece. Home Depot has the exact same part for $23.99 for a box of 10. That's $32.60 labor and tax per roller. The 2" nylon roller with bearings on 7" stem were listed as $38.00 per roller. Those are $29.99 for a box of 10 of the same thing at Home Depot. That's $35.00 for labor and tax for each of those. I understand there are business expenses, but this seems extremely high to a retired person on a fixed income. It seems excessive to me. I liked it better when invoices were itemized and you saw how much you were paying for what.

Letricia Spring

The lady I called didn’t try to help me.

Sudip Paul

Joshua was excellent! He fixed the problem quickly and was incredibly polite!

Nicole Ruda

I was well pleased with the service that I received from Precision today. This is the 2nd time in the last two years that I have used their service. Both times the service provider was Tim. He is excellent, does a quality job and is very personable. I would highly recommend Precision and especially Tim for any garage door problems that you would require.

Jack Spiers

Very professional. Quick to respond to determine the cause of my issue and to make the necessary repairs. I highly recommend them.

John Ross

Did not receive a receipt

Kyle Wiegel

Selected Precision based on TV.ad & 7 day service. Service tech Patrick arrived 8:30am on Sunday. Replaced door opener motor & new door spring. Service was efficient & through. Job was completed in about 2 hours. Patrick was personable & professional. We were well pleased with overall experience.

John Craig

I have been using Precision Door sale for over 20 years. Like their service, I did go out and tried to open my garage door and it would not open. Will call them tomorrow.

Melody Powell

The work was great. The installer was great. I have not received a receipt. I was disappointed that I did not receive a paper copy on site. I was told an email would be sent right away. Still have not received it or the warrantee information. No paperwork at all. As good as your employee was your accounting is bad. I chose Precision because the companies I used are out of business or too busy. Your pricing was a lot more. The work was great. And done the same day.

George Schmidt

Matt E was on time, explained my options was courteous and got right to work. Got to talk a little about our Navy days. Maybe Matt did such a good job that I won't have anymore problems but if I do, I'll call Preision again.

Steve Fleming

Great same day service with Derek.

Larry McDonald

I had company coming so do not remember the tech’s name that came this morning. He really knew what he was doing so I was very impressed. In and out in no time and I never had to worry about him still working when company came. I am sure I won’t have any more problems. Tks

Betty Obert

Everyone in valved from beginning to installed door were great and professional.

Michael McLoughlin

Adam H. arrived exactly on schedule, performed a few tests and was able to reprogram the pair of remote openers. He was thoroughly professional, explained each part of the service and why he was doing it. I hope there are no more problems but if there are, I will definitely call Precision and will ask if Adam is available. This is what service should be like!

Joel K.

Was attentive efficient and knowledgeable. Replaced the opener in a couple minutes. Would do business again.

Stephen Smith

The receptionist was courteous and provided a service time on same date as my call. Matt arrived promptly when promised and replaced our opener in a professional manner. The garage opener is working well.

Don Monke

Jeff Johnson in sales and Lake installer were great to work with. Lake did an outstanding job, at least so far 2 days in, all seems to be working fine and looks great. Very pleased! Only issue was internal to Precision, either warehouse or scheduler. They marked for Lake that it was "door only" job, when indeed it was the whole thing to include new Genie motor, keypad, remotes, the works. Someone from warehouse had to bring all of that to Lake during job. NOT Lake's fault. I used to be in business myself so thought precision would like to know.

Sheryl Stoll

Super quick response, great service, very professional!!! Definitely recommend!!!

John Slaughter

on 9/5/2024 I contacted the Hilliard location Aaron? came to my house around 6:30pm to fix my door which needed leveled. Since I purchased my Garage door in Nov.2021 it was still under warranty. The Service Tech was very nice and fixed the issue but the bottom seal still had a gap where the door met the concrete. He told me that since I was a customer that he could provide the seal at a 25% discount off the price of $369 and the price was $270. He did tell me that if I didn't like it he could take it off but I felt bad for him to do that. I since priced these at Home Depot and Amazon and the most expensive one for a Dbl.Car Garage was no more than $35 and he did say the installation was easy. I am a Senior trying to retire and I feel like I was ripped off,even with Labor,the charge was extremely excessive!!! I am NOT Happy that the Installation for this seal was that expensive and I feel like there should be a reimbursement on the cost or labor on this product.

Adriana Flener

This was the best experience I have had with a company providing any service. David was my technician and he was so polite, helpful, knowledgeable, professional and just all around a very sympathetic individual. I originally had called a different company which turned out to be a scam. That tech walked off without finishing the job and without saying he was leaving. David from Precision stepped in and fixed what the other company left and even replaced parts. This company will always get my business and should get yours. Cannot say enough good things about this tech, his boss and the company. Probably why they have a A+ rating with the BBB. Thank you Precision.

Marianne Petrella

Fantastic customer service! David Morgan was excellent!! He was very thorough and explained everything I needed to know about my new garage door opener. Including installing the app onto my cell phone. Also he was professional, informative and cleaned up afterwards. Thank you Precision!!

Tim S

I have used Precision Garage Door service before and was impressed with their service rep, their knowledge and their fleet of equipment. When I found that my garage door could not be lifted up to allow me to get my vehicle out, i knew immediately I had a big problem. The old system of opening was broken and my vehicle was trapped inside. This was on 8/1/2024, the day before Labor Day Holiday. I had plans and needed my vehicle. I made one call and Precision had a technician in my driveway at 4:00 PM, exactly when they said they would. Moe was pleasant, knowledgeable, equipped for the job and very dedicated to his profession. He converted my old system to a new system and had me back in business in a couple of hours. I have found that sometimes you should shop around but I trust Precision and with them, you always get what you pay for......the best.

Harry Limings

Matt Eberly was very knowledgeable and solved my problem promptly ! Thank Matt for me. Michael Kennedy

Michael Kennedy