Precision Garage Door of Columbus
Has Received 86 Reviews in:
Powell
Average Rating: 4.86
Broken Garage Door Spring Repair
Powell, OH
Jason was prompt, professional, and personable. He offered clear choices and explained the process and warranties. He explained the whole repair while he worked. This is one of the best overall experiences in dealing with a company recently -- they responded quickly, very professional, and work completed as promised. Highly recommended.
Doug & karen Wiles
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Powell, OH
Super fast, friendly service! I called at about 4pm on Tuesday, and a repairman was at our house by 8am Wednesday. Kayne came in, checked the problem, explained everything thoroughly (we had a broken spring), gave us 3 price options for the repair, and had it completely fixed in about 1 hour! Awesome service! Thank you so much!
Mary Jo Alexander
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Powell, OH
The door is fabulous. The installation was on-time and professional. I will certainly recommend Precision Door.
Richard Hartzell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Powell, OH
I have used Precision in the past and will continue to use this company. From the person who took my call to the technician, Tim Jr, my experience was very positive.
Peggy Williams
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Powell, OH
Prompt, courteous services. The technician was knowledgeable and thorough. Will definitely use them again.
Ronni Richards
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Powell, OH
Fast, prompt, courteous service. Would easily recommend to anyone who needs garage door service.
Keith Wedinger
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Powell, OH
One star rating due to the fact that when calling to inquire about pricing was told that if garage door only had one spring the cost would range from 65-125. We booked the appointment based on pricing. We did not want to add an additional spring. We were told that the codes had changed and they needed to add another. Adding another 108 for the additional spring. We wanted to replace what was on the door only. Poor communication on the companies part. This should have been explained in detail before they accepted the job. We also should have had the option to replace what was on the door only with the understanding that it was at our risk. But that was never offered either.
Cheryl Rowland
Response:
We apologize about the miscommunication on our end in regards to the information that was told during the booking process and then what happened once we were out at the home as well. Management has tried to reach out to you multiple times and we have been unsuccessful in being able to reach you. We offer 100% customer satisfaction and went ahead and processed a full refund for you. Please feel free to reach back out to management if you have any further questions or concerns
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Powell, OH
Our garage door’s spring broke Wednesday evening, by 11am Thursday it was fixed! Tim was very friendly and professional and fixed our door quickly. Thank you!!
Matt Lawson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Powell, OH
Gary and Bob did excellent work and were very professional. I highly recommend them.
Tony Zarate
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Powell, OH
The guy's were on time and did a terrific job, door looks and performs great.
Shannon Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Powell, OH
Alex was amazing. Very professional, knowledgeable and helpful
Matthew Korban
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Powell, OH
Dustin called before his arrival and showed up on time. He did an an outstanding job of installing our new garage door opener. He provided us our available choices and explained everything thoroughly. He was also complete in 1 hour. Great service I highly recommend Dustin and Precision Garage Door.
Joe Youngs
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Powell, OH
Very happy with Precision Garage Door. Was able to get same day service on a Saturday. Everything was done timely including receiving communication regarding arrival time. Dustin was great...he was fast, polite and friendly. Will definitely use them again.
Kevin Flora
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Powell, OH
Gregg was very professional and courteous. He explained the issue and switched out the keypad that was under warren. He even called and asked if he could come earlier since he was running ahead of schedule. I continue to recommend Precision for your garage door needs.
Wayne Wentz
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Powell, OH
Precision was highly recommended by a family member, and our experience very positive. We easily made a service appointment within 24 hours of our initial contact. The technician was very punctual, professional, pleasant, knowledgeable, and thorough. After assessing our situation, he offered options for service, and was able to handle our situation quickly and efficiently. We are very satisfied customers.
John Osborn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Powell, OH
The tension spring (big single one over the front) on my door broke last week, and I knew it wasn't something I could fix myself. I called Precision at 1:30 p.m. on a Saturday, expecting to make an appointment for the following week...but they were able to come out THAT AFTERNOON. My technician, Alex, was awesome. Had the spring changed out, balanced the door, and lubricated all hinges/cables/opener track on BOTH my doors in less than 30 minutes. Obviously, this guy has done thousands of these and was a complete professional. Very glad I didn't try to do this myself!
Jim Horrox
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Powell, OH
Very pleasant and quick.
Nancy Hartman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Powell, OH
Tom was our service technician and he did a wonderful job replacing our springs. He was very professional.
Gary Collier
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Powell, OH
Service person on time, respectful, reviewed what was needed, completed, left area clean Thank you
Catherine Dally
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Powell, OH
The whole process went smooth and as planned. That is very rare these days! Courteous, prompt, and reasonable. Alex was super nice and helpful. I would recommend PDS and Alex to anyone!
Meg Pollock
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Powell, OH
What a great experience dealing with Precision and Gregg, their technician, They kept me up to date on the scheduling and Gregg on his details about the problem, the fix and what he was doing during installation. A great company and employees to deal with.
Ron Welch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Powell, OH
Trapped on a Sunday morning!
Kathleen Haunty
Response:
Kathleen – Thank you for taking the time to respond to our customer satisfaction survey. We would love to know what we could have done better to receive a rating higher than 3.00 Stars. Thank you in advance for your time. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Powell, OH
I was pleased that you were able to come and fix my garage door within hours of my car. The serviceman was able to show me what the issue was. I was pleasant, and left my garage as it was.
Christine Kaeding
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Powell, OH
I couldn’t be more delighted with the repair of my garage door and the service I received. Within two hours of my call to the company the repairman was here and I got a quote which I accepted. My garage door was fixed in less than an hour!
Denise Golonka
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Powell, OH
Dustin explained options for repairing or replacing my opener clearly, did the work quickly, cleaned up, and explained the features of the new opener.
Bob Trube
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Powell, OH
On time, fixed problem, friendly good service!
Steven or shelia Hirsch
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Powell, OH
Great experience...prompt, efficient, professional, explained the details. Good value for price, includes 5 year warranty. The overhaul was well worth the extra money, my garage door has never been so quiet. I would definitely use Precision Door again.
Tony Yannone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Powell, OH
Tim was on time. He explained my options clearly and did not apply any pressure to purchase a more expensive fix. His work was efficient and quick and left us with a product we are satisfied with. Based on todays experience (7/3/18), I would recommend Precision to anyone, including friends.
George Beattie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Powell, OH
Your worker provided NO SERVICES. He did not have any items needed for the repairs. I was told by your dispatcher that he would have everything needed. I specificaly asked for a key pad and a circuit board, and he had neither. I will not pay SERVICE charge for NO SERVICE.
John Schwarzell
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Powell, OH
Great service: Quick, accurate and pleasant tech.
Peter Clifford
Response:
Peter Clifford, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
With 110,230 Reviews
For this location's local site visit:
This location is owned and operated by:
Carlos Morales
Precision Garage Door of Columbus
1111 Stimmel RdColumbus OH, 43223
