Precision Garage Door of The Triad
Has Received 558 Reviews
Average Rating: 4.90
Garage Door Opener Install
High Point, NC
We were looking for a replacement for our garage opener and came to Precision as a previous customer. We were very pleased with the results. Scott was very knowledgeable, courteous and professional. We would be glad to recommend Precision for meeting any garage door needs!
Rodney Shipwash
Response:
Rodney Shipwash, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Springs
Broken Garage Door Spring Repair
Whitsett, NC
Great immediate service. Kevin did an excellent job and completed all necessary repairs. He gave me a thorough review of the existing door and a professional recommendation for a replacement door. The new door price is affordable and can be installed almost immediately.
Tom Dorle
Response:
Tom Dorle, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Kevin and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
High Point, NC
Adam was great did a great job and explained everything to me and when my next door goes now I'm going to redo it like we did the door today Springs and rollers and what ever the rest of the job was. I just want to say that your company and staff especially you Michelle are the most professional people I've ever worked with and if you ever want to use me for a reference please feel free to do so.
Sarah and scott Oakley
Response:
Sarah and Scott Oakley, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Greensboro, NC
I choose Precision based on Angie's List reviews. Precision responded quick. The tech was on time and polite. He did a good job in repairing the door. My only complaint is after getting the invoice and seeing the charges I felt I was gouged on labor cost. I called Precision to ask about charges and was told the manager would call me back. No on did. I would not recommend Precision to anyone unless price was not a factor for them. I will suggest they shop around.
Mike Tubbs
Response:
Sent to Greensboro team
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
High Point, NC
Adam came on time and was friendly and professional in his work. Got it fixed in a minimum of time.
Al Neumann
Response:
Al Neumann, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Adam and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Kernersville, NC
Your promptness to come and fix our garage door was a blessing to us, your work you done was outstanding, thank you so much, Patsy Wilson.
Patsy Wilson
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Mebane, NC
Fast, Professional, Reasonable Prices. What more can you ask for? HIGHLY Recommend Precision Garage Door.
Dan Nerl
Response:
Dan Nerl, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Greensboro, NC
We useed Precision to service our garage door in April, replacing a few items cost more than $300, two months later it broke again in different area, and this time they suggested a complete tune up package for $600. Precision should have recommend the complete tune up in the first place. They did gave us a $75 discount, but I think they should waive the charges from the first visit.
Andrew Wong
Response:
Andrew - Thank you for reviewing our recent service in your garage. We billed $300 in April when you called after you were unsuccessful putting the correct tension on your springs after your repair. At that time, the trolley on your Genie opener was faulty and you also asked us to repair it as well as sell you an additional remote. The only thing that was broken at that time was your trolley. Although we did recommend further repairs for additional worn parts at that time, you decided against those repairs. We waived the service fee with that initial repair. We did not recommend the overhaul at that time because we did not think that the door warranted that repair. When the spring broke in June, we were at your home within 15 minutes of your call. We spoke to you about the overhaul based on the broken spring and because we failed the worn rollers from the previous visit. When we arrived, you agreed to the overhaul and we, again, waived the service fee upon completion of that job. While we certainly understand your frustration with the untimeliness of these two calls, they were obviously not related. We appreciate the opportunity to serve your family.
The Precision Team
Comment:
First visit $75 waived was from a coupon which we had to buy the remote control to acheive the coupon amount. We purchased the set of springs from you back in 2013 and should last much longer (17 years?). Just questionable why it broke 2 months after the torque adjustment. After the 2nd visit, the door left over 2" gap on one side and over 1" one another side, which was not there after the first visit. Your technician is nice enough to come back to try to adjust it, he added seals to close up the gaps. When I got home one side of the seal was already came off. Thank you for waving $75 for the second visit.
Andrew Wong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Whitsett, NC
Garage door repair and new rollers. Very pleased with prompt, professional & efficiency. I would like to receive another remote door opener. What do I need to do to receive one?
Lenora Walker
Response:
Lenora Walker, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Greensboro, NC
Considerate to call ahead. Timely and efficient. Explained the problem very clearly. Finished the job in very little time.
Cynthia Coble
Response:
Cynthia Coble, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
High Point, NC
I had a spring break on one side and contacted Precision Doors as the company that I have used before was unavailable. The technician, Scott, was early for his appointment, very polite, and did a wonderful job. However, the same fix that cost me 59.99 last year at the other company, (Overhead), cost almost 300.00 today! To say I was shocked would be an understatement. The springs that I was charged 200.00 for cost 16.99 at Home Depot, so that's upsetting that this company over charges the consumer with this type of mark up. I am on a fixed income and every penny counts, so although I was pleased with the technician and his work, I will use the other company next time, knowing that I could have saved at least 100.00.
June Slingerland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Mebane, NC
I loved the technician from Precision. He was honest about what needed to be fixed as opposed to the other garage door company that wanted me to replace the entire motor and remotes. I really appreciated the honest and straightforward answers from Precision and the willingness to be of any help. I would recommend them to others.
Nero Haralalka
Response:
Nero Haralalka, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Greensboro, NC
Same day service by a very knowledgeable technician! Very friendly and explained the problem and different options available to fix the problem.
Marcia Heintzelman
Response:
Marcia Heintzelman, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Greensboro, NC
Great customer service. Explain issue and resolution(s). Courtesy and professional.
Betty Burton
Response:
Betty Burton, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
High Point, NC
Very Pleased. Kevin did a great job. Explained in detail workings of new system. Overhead Door installed the original system some 30 yrs ago. Love to have a dollar every time those doors been up and down in 30 yrs. FIVE Stars
Jim Dobbins
Response:
Jim Dobbins, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Kevin and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Burlington, NC
Kevin was very nice and very efficient. Went above and beyond. Answered questions my husband had unrelated to the direct problem we were having. Will definitely use Precision again.
Mindy Cain
Response:
Mindy Cain, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kevin.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Burlington, NC
Absolutely great customer service. The technician was on time... he called before he came out.... I have never dealt with a better company to do business with. Thank you!!!
Leslie Horn
Response:
Leslie Horn, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
Jamestown, NC
Kevin did an excellent job and was very professional.
Fred Meacham
Response:
Fred Meacham, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Kevin and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Greensboro, NC
I was impressed by their quick response on a Saturday and Kevin had me going within the hour. In fact, him coming early worked to my disadvantage as coupons arrived in the mail not a half an hour after he left that would have saved some cash.
SG
Response:
SG, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Mebane, NC
Very prompt service. The only issue I have is that the problem experienced this time should have been caught by the previous technician that performed service back in January. It wasn't, so I had to pay a service fee for a 2 minute job.
Brandon Dunn
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Greensboro, NC
Donna is an outstanding customer service person. She set up an appointment for Josh and John to repair our garage door this morning. Josh and John indicated what repairs would need to be done. They were done in less than an hour. Everything works fine. Once again, Precision Garage Doors did very well! We would highly recommend you!
Dale Jacques
Response:
Dale and Gary Jacques, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Pleasant Garden, NC
The service was within 3 hours of the phone call. I had to have a Motorhead with 2 remotes keypad, safety eyes, wall console. I was pleased with the work and that I could get same day service because my garage door was stuck and it had to be let down manually.
Claudia Williams
Response:
Claudia Williams, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
High Point, NC
Adam did an excellent job servicing my garage door. He also made appropriate suggestions on possible future problems. He was knowledgeable and polite. He arrived actually early, and performed his duties in a timely fashion. I was very pleased with my visit by Precision Door.
Ann Dawson
Response:
Ann Dawson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Adam and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Greensboro, NC
I had one company out. Said I needed new motor. Another company, referred by Angie list only works 8 to 5 mon thru friday, and yet another one could not come out for 2 weeks. I then asked some friends and family for referrals. They all recommended your company,...Precision Door. I had bulked at the $75 fee...but let me tell you it was worth EVERY CENT. I called Precision Door at 12:30 pm on Saturday 4-15-17 and my garage door opener was in excellent working order by 5:30pm. THE SAME DAY. I did not need a new motor. Adam was my technician, he replaced a couple of rollers, lubricated all working parts and adjusted the chain driven system so there was less play. All I can say is thank you relatives and friends for your recommendation. I am so happy with the work the cost and the personnell. You will get my recommendation also. Thank you, Barbara Smith. You have my permission to use all or any part of this review and you may use my name.
Barbara Smith
Response:
Barbara Smith, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Kernersville, NC
Very professional give him a 5
Arthur & charlene Goombs
Response:
Arthur & Charlene Goombs, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
High Point, NC
The Serviceman-Adam- was very professional. He explained what the problem was and gave me 2 estimates for repair (a better and best repair). He worked fast and was very efficient. If needed again I would ask for Adam to be my service technician.
George Lafaro
Response:
George Lafaro, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Adam.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Opener Repair
High Point, NC
SCOTT WAS VERY PROFESSIONAL AND MANNERLY. HE WAS VERY INFORMATIVE.
Tony Engstler
Response:
Tony Engstler, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Scott.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Colfax, NC
Adam was an excellent garage technition and knew exactly what to do. He did his job quickly and with expertise. I wouldn't hesitate using Precision's service again!
Tom Bridges
Response:
Tom Bridges, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Adam and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Greensboro, NC
Very fast response. Professional service. Very satisfied.
Alan Goland
Response:
Alan Goland, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Winston Salem, NC
Scott did an excellent job repairing rollers, springs and full service on our garage door which was broken. His quick response, professionalism, and completion of our job in a timely way was excellent! We appreciate the good job he did! Thank you! Meb Turner
Mebane Turner
Response:
Mebane Turner, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Scott and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Kale
Precision Door Service of The Triad
201 Creek Ridge Road, Suite FGreensboro NC, 27406
