Precision Garage Door of Raleigh
Has Received 1044 Reviews
Average Rating: 4.86
Garage Door Repair
Cary, NC
The technician was very understanding and professional. He explained the process and told me what he was doing. Corrected the problem right away.
John Hageman
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Chapel Hill, NC
Installed new garage door opener. Technician Evan Kopel was extremely knowledgeable about choices we had for a replacement. He was efficient and helpful. He even reprogrammed my car!
Linda Johnston
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Louisburg, NC
J was polite and very thorough. He found the problem and fixed it quickly and efficiently. Highly recommend him to you! -Dr Ron
Ron Intini
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Durham, NC
Brandon Mills, Precision Employee, took care of our garage door repairs, as there were several parts that needed to be replaced. He was very courteous and professional and answered all questions and concerns with confidence. Thank you for being able to respond to our home needs so quickly. Saundra and John Quick
Saundra Quick
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Raleigh, NC
All of our interactions with Precision have been easy and efficient and have exceeded expectations!
Tyler Cunningham
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Durham, NC
Precision Garage Mer the expectations of the required services. The staff was very professional and informative. They even arrived a little ahead of schedule which was asked! The reason I choose them was because of their website and their scheduler was helpful with assisting me with narrowing down my specific issue so that the agent would be versed on my situation when arriving. I have no problem recommending them for your garage service needs.
Brenda Kinyon
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Cary, NC
Tim performed our annual tune-up service. Everything was inspected and checked, no issues were found. Tim was professional, curteous and efficient. Great job and highly recommend Tim as well as everyone else we have interacted with at the company.
MP
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Raleigh, NC
Evan K. Did a great job walking me through the options and the recommended solution. Work was done well and in a timely manner. Very happy with the service.
Otis Papadopoulos
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Rocky Mount, NC
Thank you so much! You were quick to get me on your schedule and Justin was super in explaining to me the issues with my garage and then assuring I was completely satisfied with his work before leaving. I will definitely call again if needed and am so thankful you are servicing Rocky Mount area!
Kimberly Joyner
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Raleigh, NC
Excellent work. Provided explanation of processes. Highly recommend.
Travis Park
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Wake Forest, NC
Brandon was very Professional and a quick worker to explain what was needed to repair the function. Cleaned the area expertly to my satisfaction.
Roy Pickles
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Holly Springs, NC
Richard did an outstanding job reviewing the findings on my door and replacing the broken spring and installing a new weather seal. He is very professional and takes pride in his work. Precision Door has maintained our door since 2003 and did a door overhaul in 2011 which included replacement springs. The invoice was clearly marked Lifetime Warranty Parts and Labor. I was extremely disappointed when Richard explained the labor is not longer covered due to a company buyout or whatever. The lifetime warranty was one of the main reasons we decided on the door overhaul in 2011. I don’t care what the transpired with the change of ownership. Existing agreements should be honored under a grandfather clause. This is the reason I am giving a low review, even though the repair work was top notch and Richard is an outstanding technician who unfortunately had to deliver the bad news to us about no labor coverage. You can adjust my billing and I will be glad to give a 5 star review.
George Hendricks
Response:
Mr. Hendricks, thank you speaking with our service manager Allison about the warranty of your door. We are happy she was able to help clear up any misunderstanding and questions you had. We also really appreciate you taking the time to post a follow up review and leave this 5 star review on google: George Hendricks ????? 6 days ago I posted an earlier review where I gave the company a 1 for my review. The local manager called immediately and the issue was resolve and it was all due to a misunderstanding largely on my part. I promised in the original review to change my rating to a 5 if the issue was cleared up and it was to my satisfaction. Turns out the company was standing by the original agreement from the start. I will continue to do business with this company for my future needs. Thanks to Richard for the great service work and to Allison for the prompt telephone and resolving the issue. We appreciate your business and we look forward to working with you again when needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Chapel Hill, NC
Brandon Mills worked quickly and efficiently! He was upfront about the cost and what needed to be done. He also was great with his explanations. Thanks, Brandon of Precision Door!
Ari F.
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Chapel Hill, NC
We used them before and liked their service. They came very fast after we called them. They worked fast and everything was fixed. As far as we are concerned there is no better vendor for fixing garage doors.
Aldona Mccarthy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Cary, NC
Andy did a good job efficiently and in a timely manner. Thanks
Joseph Cline
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Cary, NC
Trevor came out. He was awesome! Explained everything and did the work necessary to fix our garage door in a very fast time-frame. It was a Sunday so he had to drive a bit being on-call, but was still prompt. I loved the service I got. The material they use has different grades, so you have options. Clearly you do get what you pay for...so I went with a higher quality for less maintenance and longer lifespan. Thus there was some sticker shock. Nonetheless I couldn't be happier and was very pleased.
Arvin Bhatnagar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Durham, NC
Great service!! Field specialist arrived on time and notified prior to arrival. Specialist Evan was courteous and professional. Garage door tune up and keypad battery replacement were performed and completed without delay. Impressive service!!
Chris Teo
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Fuquay Varina, NC
We decided to upgrade our garage door for safety, insulation, and to protect ourselves from the wind we get in NC. We chose Precision because of their positive reviews, the confidence we had in their being able to honor a warranty, and their professionalism. All the staff we met and spoke with were helpful and friendly. It was easy to pick a door we wanted in our price range. It was installed exactly like we ordered without fuss, and we are thrilled with how it looks and how it operates.
Theresa T
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Cary, NC
It was easy to schedule an appointment. In fact, I was able to get an appointment the next morning which really was terrific. Jon arrived at the scheduled time and did an excellent job. He took the time to explain what the problem was and what needed to be done to resolve it. Upon completion of the repair, Jon ensured all was clean and back in working order. I would certainly recommend Precision to my friends and neighbors when they need a garage door repair.
Julie Camia
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Chapel Hill, NC
Evan was professional / helpful and did a great job replacing our garage door system.
Liz Rolison
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Raleigh, NC
Friendly and nice
Che Morgan
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Durham, NC
I called for service and offered emergency services which I did not need. They set up a convenient appointment and was on time. Very professional tech supplied the service that I needed. Completely satisfied
Eugene Dimauro
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Repair
Durham, NC
Excellent responsiveness and service! Evan is a highly competent technician who "knows his stuff". He quickly diagnosed the issue with our existing garage door opener, and efficiently installed a replacement unit, while also retrofitting our garage doors with new wheels/rollers and cables - it now operates smoothly and quietly. He did all of this on a Friday evening - thank-you!
Greg W
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Raleigh, NC
We have always used Precision Door. Today our spring broke and with a disabled husband it was important we get it fixed quickly, Andy, the technician, arrived early and got it fixed within 30 minutes! Yay!
Robert Tomma and Hargraves
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Hillsborough, NC
1-day response. Brandon was friendly, quick, professional, and arrived within the promised timeframe.
Mike Kowa
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Raleigh, NC
I called on a busy Saturday to schedule an appointment, and an actual person answered the phone, greeted me kindly and set me up with a Monday morning appointment. Brandon, the technician, showed up early in the appointment window and was nice, professional, and did a great job - Highly recommend!
Greg L.
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Raleigh, NC
Great service and great explanation of the issues. Thank you!
John Donato
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Raleigh, NC
First class repair by Brandon Mills 1. Arrive at repair site 4 hours after owner contacts Precision. 2. Determine what needs repair and replacement. 3. Agree to scope of repair and cost. 4. Get new parts which are in the truck. 5. Remove broken parts and replace with new parts. 6. 1 hour later, test door, submit invoice, receive check, and have a nice day. Good job Brandon
James Testrake
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Pittsboro, NC
Great job
Ashwin Soma
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Garage Door Repair
Apex, NC
My daughter referred me to Precision Door because they had used them and were very happy.with the results. I found Evan to be professional, courteous, and extremely helpful in every way!
Gaynor Stewart
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Chad Aspinwall
Precision Door Service of Raleigh
300 Dominion Dr Suite 201Morrisville NC, 27560