Precision Garage Door of Syracuse
Has Received 446 Reviews
Average Rating: 4.90
Install Garage Doors
Cortland, NY
Very friendly and explained everything very well. We are able to make a sound decision based on Anthony’s knowledge and professionalism.
Timothy Whelan
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Manlius, NY
Too much selling or up-selling, probably company policy. Watch their cost of materials - 3 times over the retail price, plus almost $200/hr labor time. The technician was friendly and professional.
Alex G
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Manlius, NY
Precision Overhead Garage door has been amazing. Anthony F just spent 2 hours fixing my garage door. He tweaked the door for over an hour to get it to seal on the bottom and make sure it had taught cables and was balanced. This repair was covered under warranty b/c I had Precision do the previous repair and used the parts with the best warranty. Yes it was more upfront but it just paid for itself.
Anthony D
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Watertown, NY
I chose your service because my door installer Overhead Doors were going to leave me with the broken door for a week before giving me an appointment. I am very pleased with your service. Your technician was kind, courteous and very efficient. My door now works better than it ever did. I will continue to user your services when needed. Thank you again for the excellent service.
Sally Grzesiak
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Syracuse, NY
Not only am I pleased with my new garage door opener I am impressed with the prompt and meticulous service provided. Anthony was on time, friendly and very informative about Precision products. A great company to work with.
Jessica Weigand
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Clay, NY
Anthony was able to install my garage door opener while fixing issues caused by the previous owner. He was extremely friendly and professional and I would highly recommend him to others who are looking for work on their garage door.
Nick Cramer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Syracuse, NY
Awesome customer service
Joriann Garcia
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Camillus, NY
Awesome job, very professional, engaging, knowledgeable and after TJ and Jason were done you would not know they were there. Left the work area spotless. Will recommend to everyone looking for garage door replacements or repair!!!!
Jim Rogers
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Cicero, NY
Great communication, on time, excellent workmanship. Immediately had confidence that I called the correct company. Personable and honest technician that took pride in his work. Left no stone unturned and pointed out everything that was broken. Great company, great technician. Thank you!!
Tim Lane
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Warners, NY
Honestly, the best service call I’ve ever had for a home repair. On time, professional, and courteous. Anthony was amazing. Fast too! I hope I never have to call again, but if I do I’m sure I’ll be satisfied and impressed.
Rob D
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Jamesville, NY
They were fast getting here and fixing our problem. I will call them again and recommend them to others.
Suzanne Maule
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Syracuse, NY
Super easy to schedule online and I was surprised to get a tech out the same day. I called for service because there was an odd smell happening when I used the opener. When Anthony arrived he noticed many flaws on my old garage door mechanisms that were problematic and we talked about options. I was interested in fixing what was needed in order to prolong the life of my new opener, but mostly to have no troubles for years. Anthony was friendly and very knowledgeable about what to do. He was also very focused and fast. Highly recommend this company and this tech! I am not surprised this business has many top-notch reviews. Thanks Anthony and Precision!
Rachel Aubrey
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Syracuse, NY
Was totally pleased with Anthony’s work.He went above and beyond to troubleshoot and correct issues.would highly recommend
Robert Taylor
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Syracuse, NY
free service call with repair, the girl I talked to on the phone was excellent , and our repair guy was fast and efficient . will use again
Ronnie Foraker
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Cicero, NY
On Friday May 5th technician Steve was assigned to my house as I was having a garage door problem. He arrived on time and was very professional. Assessing the problem, correcting it and explained every step of the job.I am very pleased with the result.
Nancy D.
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Warners, NY
The tech that came to look at the door found a small misalignment that was causing big issues, now the door works perfectly !
Mark Dobie
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Syracuse, NY
Technician was quick, clean, informative, professional and friendly.
Erik Lee
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
DeWitt, NY
Joe is very professional and thorough.
Jackie Giruzzi
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Syracuse, NY
Your employee, Steve, arrived at the appointed time, was friendly, professional, knowledgeable and completed the job . Left the area clean and neat. Pleasure to have him do the repair work and would not hesitate to recommend him and the company to friends or neighbors.
Marian Leuzze
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Camillus, NY
Anthony was polite, efficient, knowledgeable and did a great job.
Ingrid Clisson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Syracuse, NY
Logan was very knowledgeable and helpful to my problem at hand.
Lisa Stoothoff
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Syracuse, NY
I called same day time was exceptional great, service from technician Anthony Femano was very professional, courteous ran into unforeseen problem, kept apologizing until he solved it. he completed my garage door opening he's a winner I would have him back if I need any service on my garage kudos to Anthony A. Dexter
Annie Dexter
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Jordan, NY
Excellent service. Very professional and prompt. Very happy to do business with you!
Joe Bisignano
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Camillus, NY
You were very friendly and efficient! You completed the job in a timely manner ! The door works great. I recommend the company!
James Hummell
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Camillus, NY
A quick adjustment of the drive system by Mr. Borders. II am very pleased with the service your company gives and of your technicians
Jeffrey Vernon
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Syracuse, NY
Anthony arrived promptly and was fully prepared to do the installation of a new garage door opener, not always a simple task in a 100-year old and hardly ‘square’ garage. We enjoyed not only the results but his upbeat personality and thoroughness while demonstrating all the features, offering hints for using it as well. Precision has now done a wonderful job with both installing the replacement door and, now, the opener I originally chose to forego. We will recommend them whenever the opportunity arises.
Harry Fleming
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Baldwinsville, NY
Absolutely outstanding! My door was put in a little over a year ago and today I had an issue. After calling the office and getting a call back, they had Carter stop by! Issue solved within 5 minutes and most that was us talking! Thank you so much, don’t be afraid to give them your business! Great after care!????????????????
David Slater
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Jamesville, NY
Called Tue. morning. Tech name Steven arrived 2 Pm , looked everything over, gave me price. I agreed and he was finished before 4. Excellent service and response.
Kenneth Hart
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Oneida, NY
Precision was wonderful to work with. I had constant communication, I knew exactly what I was getting. The representatives let me know when the were coming and called to confirm. The installer Carter Borders was on time, professional and friendly. I am very happy with my new garage door.
Tamara Keck
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Liverpool, NY
I’m torn between giving a 2, 3, or 4 star rating due to several issues, mainly due to the day of installation. I would have given a 5 star rating until the snowball effect happened. First, I ordered both a New double wide single garage door AND a New garage door opener. Second, I received an invoice from the sales representative/ company on 2/20/23 via email (project # 18680160 / invoice estimate #18676980) for 1 amount. On the same day I received an invoice (invoice # 18691159) for $138.00 more due to using a debit/credit card. I can sort of understand - however, I don’t like it. It is what it is. I paid the invoice # 18691159 in full. Third, on the day my door was to be installed I was advised there was a problem. The door is the wrong size. The tech measured the door size however we did not know that the current door was taller than the opening. They could install the door anyway and come back later to “fix” the issue, or they can reorder the door and install it with the correct size. I’d rather have it installed right the first time. At least I don’t have to pay for a different door, nor different panels - that's a plus. Forth, I only received a $50 discount for the garage door Opener. However, there is a $100 discount for a new “single” door or $200 discount for a new “double” door. Fifth, after the installer left I received an email with a third (3rd) invoice (invoice # 18691159) for $11.10 for taxes, that was NOT on any of the other invoices. It’s not much however it is the principle of the fact. Sixth, the website states 5% off for veterans, I am a disabled veteran and asked about the discount (and there is nothing on the website saying that the 5% discount can/cannot be used in conjunction with another discount). I was told that it was not available. So I got… 3 invoices, 3 prices, one After signing the contract, the wrong size door, more waiting for another order, the need to have someone come out twice no matter what and the lowest discount of $50 when a $100/$200 discount is also available, AND No 5% discount for being a veteran (even though I ask the tech who placed the original order and was told they don’t have it any longer), and I still need to pay $11.10 for taxes that were not applied in the first place. I understand that mistakes happen however in this case mistakes have been made since the start. Lets hope things go better with the rest of the project.
Jon Morse
Response:
Hi Jon, I'm sorry this experience has been so stressful. I thank you for reaching out. I see that estimate did not calculate the processing fee and it did on the invoice and then added tax after that. This is something we will have to look into with our software provider and I thank you for bringing that to my attention. My apologies that your door was ordered the wrong size, it seems the tech went by the existing door measurements, which were initially wrong. We should have a replacement in a couple weeks for you. You should have been given the military discount so we will be sending you a refund. The $200 discount you found on the internet was not for our company. It was for a company with the same name in North Carolina. Mike will be reaching out to make sure everything goes smoothly from here out. Thank you for your patience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
With 107,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Anthony Paruta
Precision Overhead Garage Door Service
18 Corporate Circle Suite 6East Syracuse NY, 13057
