Precision Garage Door of Rochester
Has Received 61 Reviews in:
Penfield
Average Rating: 4.95
Broken Garage Door Spring Repair
Penfield, NY
I was not home when Dave came, so my husband dealt with him. He said that Dave is a very nice guy. He actually called before coming to say he was actually running early and if it was okay to come early which was about 15 minutes earlier than the window of time they gave to us which worked out great. He fixed our springs very quickly in about 1/2 hour and was very knowledgeable in answering any questions that my husband had and explained how to best keep the door running smoothly by lubricating it several times a year. Great guy! We would definitely recommend both him and Precision to our friends and family.
Jackie H.
Response:
Jackie H, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Penfield, NY
Mark Sherman was totally committed to insure customer satisfaction. He more than met my needs and went far and above to resolve my problem. He called about 30 minutes to let me know when to expect him andd was very easy to deal with. You should be very proud of his excellent service!
Church Ward
Response:
Church Ward, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mark.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Penfield, NY
I recommend Precision Door Service for their quick response and timely appointments. I had my wooden garage door repaired 24 hours after calling Precision. The repair person lubed, changed cables and installed new light bulbs in 45 minutes. This company is reliable with excellent customer communication skills.
Nancy Dahl
Response:
Nancy Dahl, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Penfield, NY
Mark did a great job! Arrived on time, diagnosed the problem and returned the same day with the parts needed to fix my door opener- replaced chain rail. He was knowledgeable, polite, friendly and efficient.
Andrew Selsam
Response:
Andrew Selsam, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mark and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Penfield, NY
I am so appreciative for the excellent service that we received. I highly recommend them! We will be using Precision again!
Barb
Response:
Barb, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Penfield, NY
Amazing service! Dave was great! He explained everything that needed to be replaced. He had everything finished in no time! Thank you Dave!
Sarah Rebis
Response:
Sarah Rebis, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Dave and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Penfield, NY
New to the area, I resorted to the internet for a referral for a garage door repair company. The reviews I read indicated that Precision Overhead was a good company to work with. And I was not disappointed. Felix explained my options and did a great job.
Nadine Mucci
Response:
Nadine Mucci, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Penfield, NY
I have been a very satisfied Customer since 2008. On November 6, 2017, I order my new garage door and garage door opener with Ron Kull, Owner. Yesterday, November 30, 2017 the unit was professionally install by Mark Sherman, Certified Technician. The professionalism of Precision Door Service of Rochester is outstanding. The excellent customer service and product quality is the reason I am providing this recommendation.
Irene Pontes
Response:
Irene Pontes, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Garage Door Opener Install
Penfield, NY
Star rating 5 Mark was very professional! He carefully explained everything to me.
Donald Buch
Response:
Donald Buch, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mark.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Penfield, NY
Excellent service from a technician Mark! Was really helpful, arrived on time as promised, very attentive and helpful. Suggested to replace LED bulbs do to a possible interference with remote. Replaced bulbs and waved service call charges. Thank you Team Precision.
Sam Zheleznyak
Response:
Sam Zheleznyak, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mark.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Penfield, NY
Precision was prompt, professional, and reasonable. My garage door is safe and functional thanks to Mark’s skills and knowledge! Thank you!
Katie Denecke
Response:
Katie Denecke, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Penfield, NY
Felix was professional, pleasant and completed the repair in an appropriate amount of time. I would give him a 5!!
Peg Banister
Response:
Peg Banister, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Felix.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Penfield, NY
Drew did an excellent job. I would recommend him to anyone.
Chuck Marang
Response:
Chuck Marang, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Drew and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Penfield, NY
The Technician Drew Stewart was excellent. Came went right to work. Did a great job. A 5 star worker. The new garage door opener is excellent also. I'm very happy with the whole job.
Thomas Ciampoli
Response:
Thomas Ciampoli, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Drew and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Penfield, NY
Excellent, fast, professional and courteous service!
Marcia Fries
Response:
Marcia Fries, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
Penfield, NY
They did a nice job installing the new garage door it works much better than my old one. The only thing that bummed me out was I used to have a keypad for my older garage door; They left the keypad (craftsman) but it's no longer hooked up (lift master). Other than that the openers work great, the phone app is nice, and it runs much smoother.
Tino Agnitti
Response:
Tino Agnitti, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Penfield, NY
Regina and William Nichols received a thank you but the quote sheet never came through. Please resend the quote. Thank you.
Will Nichols
Response:
Will Nichols, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Penfield, NY
Polite, professional and came promptly so I could get out of the garage!
Judyann West
Response:
Judyann West, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Penfield, NY
Mark Sherman was able to come early and called to let us know of his arrival. He identified our problem immediately! He was efficient, courteous and very pleasant. We would not hesitate to recommend him and Precision to others!
Jane Pedersen
Response:
Jane Pedersen, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mark.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Penfield, NY
This is the 2nd time I've used Precision. Both times were exceptional experiences. Drew installed a new opener. He was early to arrive with a courtesy phone call, made an assessment of what would work best for me and explained the system and components that would be installed. The price was right and Drew did a great job. Work was fast, system looks and works great. I will certainly use Precision again when I need to replace my other door or opener. Thanks again Drew.
Michael P.
Response:
Michael P, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Drew and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Penfield, NY
This was a maintenance service call- checking parts & lubricating was needed.
Mrs Keith Hoose.
Response:
Mrs Keith Hoose, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Penfield, NY
We were very impressed with Precision Door service. We appreciated the extended service hours since we originally were scheduled for a late evening service call. However, when an opening came up earlier in the day, they immediately notified us and our new spring was installed within the hour. We would not hesitate calling Precision again when we need service.
Al Gosiewski
Response:
Al Gosiewski, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Penfield, NY
Timely, courteous, and efficient. What more can you ask for? Thanks again Precision
Timothy McDonough
Response:
Timothy McDonough, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Penfield, NY
Mark arrived on time, quickly diagnosed the problem and then fixed it. He was very professional and knowledgeable. He estimated it would take one half hour to repair. He took 28 minutes. I would call this company for further problem and request Mark to be sent
Michael Farrington
Response:
Michael Farrington, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mark.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Penfield, NY
Technicians called a few hours before the scheduled appointment to ask if they could arrive early. After inspecting the garage door, they provided me with three options, with no pressure to select the most expensive option. They completed the garage door repair in 30 minutes. During their inspection they noticed that both door cables were completely frayed so they replaced both cables free of charge. Excellent service. I would recommend Precision Door to anyone.
Donald Putrino
Response:
Donald Putrino, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Penfield, NY
It was Sunday night and our cars were stuck in the garage because the door would not open. The people who installed the openers did not have 24 hour emergency service. We found your ad in the yellow pages and called. The person who answered was polite, knowledgeable and helpful. A technician was scheduled and called with an estimated time. He was there when he said he would be and assessed the problem. He was very knowledgeable and he explained our options clearly and worked efficiently and quickly made the repair. The price that we were charged seemed fair and we were very happy with the service. We will recommend your company to any who ask.
Edward Schwenzer
Response:
Edward Schwenzer, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Penfield, NY
Response time was one day. The repair tech was professional, fast, and made the opening of the metal door super quiet compared to before. He adjusted the door rails the rollers ride on and even made sure the door bottom closed tightly on the floor. Excellent job, Thank You so much!
Ida Hermenet
Response:
Ida Hermenet, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Penfield, NY
Both servicemen were very pleasant, made sure we understood not only what they were doing, but whatever options were available. Servicemen showed up as agreed and work was completely in a timely fashion. We have used Precision before and were happy with the work. We will continue to use them and will recommend Precision to friends and family.
Ann Fabrizi
Response:
Ann Fabrizi, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Penfield, NY
Great service.......springs and rollers replaced. Garage door works great.
Patricia Dooley
Response:
Patricia Dooley, , thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Penfield, NY
Precision installed my first garage door opener at my previous home. I was so impressed with their honesty and professionalism, they were my first choice for my new home. They never pressure me into making a purchase, and I appreciate that! Precision continues to be my first choice!
Katherine Hunter
Response:
Katherine, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Ron Kull
Precision Door Service
650 Mile Crossing Blvd, Suite 2Rochester NY, 14624
