Precision Garage Door of Albuquerque
Has Received 116 Reviews in:
Rio Rancho
Average Rating: 4.90
Garage Door Repair
Rio Rancho, NM
Excellent service
Eric Wilensky
Response:
Eric Wilensky, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Rio Rancho, NM
The team arrived on time and performed the job to my satisfaction, friendly and rate them a 5 on my springs that they replaced
Ron Weaver
Response:
Ron Weaver, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
I chose Precision because the Receptionist was very knolegable and courteous, yes my expectations were meet and I am rating you at 5 stars The Technicains Lorenzo and Chris arrived, and promptly assecced the repairs needed. All repairs performed in a timely fashion.
Ruben M Ruiz
Response:
Ruben Ruiz, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
techs knew immediately what the problem was and fixed it. Very polite and personable.
Pat Stokes
Response:
Pat Stokes, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Rio Rancho, NM
Replaced garage door opener. I was very pleased with the service provided by Lorenzo.
Edythe Lewis
Response:
Edythe Lewis, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lorenzo and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Rio Rancho, NM
Went with another company as the repair/installer only wanted to replace the door - guess that's why you charge for an estimate - you only have one solution....charge more than is required and hope the consumer is ignorant. We had another company come out and they repaired the door - worrking perfectly for a fraction of the cost and less hassle.
Frank Gale
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Rio Rancho, NM
You guys have great service. Your service man was polite, on time, and was able to fix our problem in short order. Thanks l
Sheldon Reed
Response:
Sheldon Reed, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Rio Rancho, NM
We got a new garage door opener less than a year ago on our existing door and it works great and is very quiet. But now the old door is starting to sound like it may fall apart so we called for an estimate for a new door. Ryan from the Albuquerque, NM office came today and gave us a very competitive price and we ordered a new door that will be installed in about three weeks and that is OK with us since the old door works still. I do not expect any problems since the opener install was as quick and simple as could be expected and then full instructions and training was given also along with the added outside keypad to open the door if needed and that was included with the price of the opener.
Tim Clair
Response:
Tim Clair, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Rio Rancho, NM
Technician was prompt and knowledgeable - took care of the problem in less than 30 minutes!
Andrew & Kirsten Galvan
Response:
Andrew & Kirsten Galvan, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Rio Rancho, NM
Fast and Efficient. Very pleasant. Good job by Ryan.
Mike Joslin
Response:
Mike Joslin, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Ryan and his work
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
thank you for a thorough quote.
Vince Rodriguez
Response:
Vince Rodriguez, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Rio Rancho, NM
The serviceman was very prompt and nice. He took the time to explain everything to me. Thank you.
Judy Edwards
Response:
Judy Edwards, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
Gary and sidekick did excellent job of finding odd sound source and adjusting garage door. Many thanks!
Hugh Hanson
Response:
Hugh Hanson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Rio Rancho, NM
I closed my garage door late Friday evening and heard a snap...Was unable to open after that, found precision online and called. Phone answering service was very professional. It was after hours on a Friday night, she offered options to get someone out right away or the next day, provided me the costs involved for the call and we had 2 gentleman at our house within 30 minutes and fixed our door. Excellent service, and we were operational by nights end.
Terri S
Response:
Terri S, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
OK
Holly Coache
Response:
Holly Coache, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Rio Rancho, NM
Lorenzo was very thorough and made me aware of current issues with my door as well as potential future issues. He gave me 3 options for improving the door's operation and was very efficient. I will recommend Precision to my neighbors in need of garage door/opener repairs
Daniel Manning
Response:
Daniel Manning, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Rio Rancho, NM
Thank you for sending Lorenzo to the rescue. He did excellent work repairing my garage door, and I'm very pleased with the result. I will most certainly call on you again should I need repairs or replacement regarding my garage door.
Judy Fluck
Response:
Judy Fluck, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lorenzo and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Rio Rancho, NM
Ryan is friendly and punctual! He was very thorough and took the time to explain garage door upgrades without the hard sale. I look forward to working with him again when I upgrade my door.
Torie Robinson
Response:
Torie Robinson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ryan.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Rio Rancho, NM
When our garage door failed to open completely one morning, I called Precision Door based on previous service experience with them. They were able to schedule an appointment that same afternoon. Their technician, Lorenzo Herrera, explained to me that one of the weight counterbalancing springs had broken. He recommended a new, stronger spring system. I agreed and the garage door was back in action in about an hour. Mr. Herrera did a great job. He arrived on time, repaired the door and removed the old parts in a most professional manner. Based on this visit, I will call Precision Door for any future garage door work. Thanks for the great service.
William Hoban
Response:
William Hoban, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lorenzo and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
POOR QUOTE. WOULD NOT RECOMMEND YOU TO ANYONE.
Rick Schifani
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Rio Rancho, NM
Gary was great
Dan Lahar
Response:
Dan Lahar, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Gary.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Rio Rancho, NM
The spring broke as I drove in the driveway last night. Lorenzo showed up at my door at 8:00 this morning and all was fixed by 9:15. Wonderful and courteous service. I was given several repair options to choose from and didn't feel pressured to choose the most expensive one! Quick service, I will recommend to my friends.
Robin Schick
Response:
Robin Schick, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
5 STAR RATING FOR DAVID YALCH. He performed a reprograming of the Geni control box and lubricated the door (lube and tune)
Ken Higgins
Response:
Ken Higgins, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with David.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Rio Rancho, NM
Lorenzo was on time, efficient, and professional. The whole job was completed in about an hour. I highly recommend Precision.
Steve Dawald
Response:
Steve Dawald, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Lorenzo.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Rio Rancho, NM
the $59 visit fee is robbery when your technician starts out with the premise that their is no repair to an older door opener. you should be honest with customers when their opener is over 10 years old, that your visit will just turn into a sales pitch, and not a repair. Doors by Nestor will install the new opener of your choice that you provide for $125. This is more honest and definitely a better deal.
Ron Ashley
Response:
Good Morning Ron, I wanted to get back to you regarding your feedback. First, thank you for taking the time to send this to us – we view feedback of any type as a gift. I listened to the recorded call to our call center before writing back to you. With regard to the trip charge, I am happy to refund that to you since you feel ‘robbed’. The call was dispatched to my technician and the work order notes did not reference an issue with the opener. With respect to your comment regarding ‘being honest with customers when their opener is 10 years old…” we can and do fix older openers every day. In your case, the code on your opener that we received when we arrived and looked at the opener indicated a bad motor - we would not in your case recommend fixing the opener since it is 10 years old. It is my belief that it would cost nearly as much to fix this opener as it would to replace it – and you still would have a 10-year old opener. As far as installing customer provided openers that is a decision I made long ago not to do. The openers purchased at Sears, Lowes, & Home Depot are inferior operators to those sold by door companies such as Precision Door Service, and are more prone to experience issues. If I were to install an opener provided by the customer I would then be responsible for any issues during and after the installation. Also, each of those box store locations has their own contracted installers, so it is most common for their customers to arrange for installation right at the store. In addition the opener you buy at the box stores will cost around $200-250, and with the install fee of $125, why not spend a little more and buy an opener with a much better warranty and a company such as Precision Door Service to stand behind it. My most commonly sold and installed opener has a lifetime warranty on the motor and belt, while most openers at the box stores only offer a 1-3 year warranty. Again, I appreciate the feedback and am willing to refund your trip charge. Let me know if this is what you would like and I can get a check in the mail to you. If you would like to talk more about your experience let me know that too and I will give you a call. Respectfully, Craig A. Amundson, Owner Precision Garage Door
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Rio Rancho, NM
Excellent service. My door springs were broken and the door was in rough shape. My tech showed up even earlier than scheduled on the same day and did a very thorough job. My system works amazing and very smooth and quiet.
John Landry
Response:
John Landry, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Rio Rancho, NM
Same day & great service on my new garage door opener. Lorenzo was early for my appointment, friendly & professional. He also installed a new track & rollers. I was blown away by the quality of the product & the install. Thank you so much for making the process easy. Most definitely use Precision Door!
Jeanifer
Response:
Jeanifer, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lorenzo and his work.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Rio Rancho, NM
Gary from Precision installed a new garage door opener and springs. Gary was very professional and explain all my options clearly. I'm happy with the end result and the experience that had and I will definitely refer other customers to Precision.
Bobby Sainz
Response:
Bobby Sainz, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Gary and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Rio Rancho, NM
Precision is ALWAYS there for me when I need them. Very happy with their service and their staff!!
Penny Krautbauer
Response:
Penny Krautbauer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Rio Rancho, NM
Gary did an excellent job, very professional! I would highly recommend Precision for any and all garage door needs.
Steven Knox
Response:
Steven Knox, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Gary and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Gary Lang
Precision Garage Door
5640 Venice Ave NE, Suite KAlbuquerque NM, 87113 License: 374680