Precision Garage Door of Northern NJ
Has Received 87 Reviews in:
Basking Ridge
Average Rating: 4.89
Broken Garage Door Spring Repair
Basking Ridge, NJ
excellent, very nice and professional .
Helmut Pulster
Response:
Helmut Pulster, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Basking Ridge, NJ
Very pleasant and fast service. Seems to work well so far.
K Brown
Response:
K Brown, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
I don't usually write reviews, especially negative ones, but I have never been so upset with a company before. I had a technician come out in January - who did a great job - that told me the motor for my garage door was fine and not the issue. He then gave me recommendations for the "best long term fix" for my situation, and I went with what was offered. Just over a month later, I had to call out again for repair on my garage door - similar issue. The newer technician told me that my motor was bad and had to be replaced. Did nothing to resolve the problem even though I had a warranty, and then left me with a ridiculous new estimate. This company cannot be trusted with their word as I have a Lifetime Limited Warranty for the January service, and they would not repair my garage door under that.
Sherry Atta
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Basking Ridge, NJ
Excellent service. Knowledgeable technicians. Fair pricing. We’ve had springs repaired, a garage system rebuild, and new motors installed. Luke is awesome. I highly recommend Precision.
Basking ridge resident
Response:
Basking Ridge Resident, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Luke.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Everybody was very nice and knowledgeable!
Anne Parneix
Response:
Anne Parneix, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Basking Ridge, NJ
Jan 9, 2018. Lou was very courteous. He made 2 calls before arrival, last being when he would arrive (on time). He was professional, answered all of my questions. My door would close and then open; diagnosis was liklely due to the door hitting ice that prevented closing. After his inspection he recommended replacement of the springs and rollers. Work was done quickly and efficiently; door was able to close and more quiet than before. Cost was $546.99
Robert Wong
Response:
Robert Wong, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Basking Ridge, NJ
George did a great job. He explains clearly. Help me to make a reasonable choice. He is patient and know what he is doing. I will highly recommend him to others.
Cindy Wu
Response:
Cindy Wu, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Tim Rainey did a nice job explaining options and performing all work requested. This was second time Tim provided service in the last 7 years and was equally as professional both times.
Nick Dermilio
Response:
Nick Dermilio, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Tim and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Basking Ridge, NJ
Lou R from Precision is a great technician. He sized up the problems quickly, did A-plus work, and was a pleasure to deal with. We were very satisfied.
Andy McCarthy
Response:
Andy McCarthy, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lou and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Basking Ridge, NJ
Quick and convenient, issues were assessed and options given. Fixed same day and our technician Brian was great.
Deirbre Volpe
Response:
Deirbre Volpe, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Five Stars! Chris was very polite and knowledgeable. He performed the required work correctly and without any issues. Chris also went out of his way to assist in anyway possible. I have used Precision before and will recommend them.
Henry Miller
Response:
Henry Miller, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chris.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Basking Ridge, NJ
Excellent technician , polite, professional, knowledgeable thorough. Quick appt availability.
Susan C
Response:
Susan C, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Michael was extremely professional and explained the various steps and checks performed during our garage door repair. His expertise was appreciated and highly recommended.
Leonard Lee
Response:
Leonard Lee, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Michael.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Basking Ridge, NJ
George Miranda was amazing! Personable and he was patient with all of the questions I had. It was impressive that he fixed everything so quickly. I would definitely recommend your company to others.
Joelle Bruno
Response:
Joelle Bruno, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with George.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Basking Ridge, NJ
Appreciated another call in the a.m. advising time of arrival. Work performed quickly and efficiently. Answered all questions pertaining to operation of door.
Arlene Kozkowski
Response:
Arlene Kozkowski, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Basking Ridge, NJ
We had two new garage doors installed. Jason did a great job and spent most of the day in cold weather setting up and installing the doors. He also spent time going over placement of door straps and handles with myself and my wife.....very patient. The doors look super and the old air leaks are now closed and it is much warmer in the garage in time for winter. :-) Great job! Thanks to Jason and Chris who was our salesman.
Scott Nafie
Response:
Scott Nafie, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Basking Ridge, NJ
Brian did an excellent job from start to finish. He showed up within Precision's promised appointment window AND called about a half hour before he arrived so that I would know exactly when to expect him. Brian thoroughly explained the immediate issue (the one that triggered my repair call) as well as his recommendation for proactive service. Everything is working great now. Thank you!
Marla Bradstock
Response:
Marla Bradstock, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Install Garage Doors
Basking Ridge, NJ
I purchased a new garage door from Precision, and am quite pleased with my purchase, though I didn't really want to purchase a new garage door only a week after moving into my new home when my old garage door started falling apart and became unusable. I purchased the Precision 320 insulated steel door, and am quite surprised at just how warm the garage now stays in the cold weather now occurring (vs. the previous uninsulated and poorly sealed door). The cost was reasonable. I was also happy that the the company "quickly" came to to review and install the new door in a span of only 2-3 days instead of waiting for others that might take several weeks seemingly. The reviewers and installers were knowledgeable and friendly. Highly recommended.
Douglas
Response:
Douglas, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Basking Ridge, NJ
We were very satisfied with the work of Erik Holder. He came out Sunday and rescued our trapped car from a garage opener that had a broken cable. How he ever lifted the garage door I'll never know but he did. He replaced cables, safety cables, springs, rollers and pulleys. He safety checked and lubricated all moving parts. He was polite, friendly and knowledgeable. We would call back precision because if Erik.
Hans Gottschalk
Response:
Hans Gottschalk, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Erik and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Basking Ridge, NJ
My technician was Rick. He called ahead of time, arrived perfectly on time in a neat uniform and a labeled truck. He replaced springs, cables, pulleys and rollers on my garage door--essentially all moving parts. Rick explained things well and was very patient while I made my repair decisions. I was really concerned about the cost. I wasn't sure whether to replace parts that were "old--yet still functioning". Rick did not do any "pressure selling" at all; he simply was informative about my options and what each option would cost. In the end, Rick went above and beyond to repair my garage door. I am pleased with how quiet and smooth the door functions now as compared to before. I would definitely not hesitate to use his repair services again. I think Rick did a great job and I highly recommend him.
L. Goldstein
Response:
L. Goldstein, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rick and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Basking Ridge, NJ
Great service, professional, friendly and considerate of scheduling, arrived on time, very happy with the garage doors. Definitely a 5 star company, would highly recommend!
Kevin Maxwell
Response:
Kevin Maxwell, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Basking Ridge, NJ
I have always been very satisfied with the service I have received from both the on-call scheduling person and the technician (Louis) who has worked on our garage doors. My only request is that I be given a more accurate estimate of charges when I schedule an appointment. I was surprised to find that there is a minimum 1-hour labor charge as well as a charge for the technician coming out to the house. $150+ is a lot of money for a repair that only involved re-splicing a wire on the electric eye and didn't take very much time at all. I was only quoted the service call charge when I scheduled the appointment. That said, I did appreciate getting someone to come out the same day, and having the chance to discuss several options for future upgrades to our doors.
Jane & glen Books
Response:
Jane & Glen Books, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Garage Door Opener Install
Basking Ridge, NJ
Brian was very professional. He identified several problems that a competitor had not. The work was excellent, neat and in a timely manner. Brian called ahead of time to notify of his arrival time. He presented several cost options once he had looked at the problem. I am very satisfied with the new door opener and the repairs done to the overall door system. Good job!
Mark Williams
Response:
Mark Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Basking Ridge, NJ
5 star! great job
Michael Ballard
Response:
Michael Ballard, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Basking Ridge, NJ
Very happy with the repair and technician Kevin Nix.. polite and knowledgeable...
Fran Augenstein
Response:
Fran Augenstein, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Kevin.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Basking Ridge, NJ
Your technician was very polite and knowledgeable. The service performed was outstanding.
Irene O'toole
Response:
Irene O'toole, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Basking Ridge, NJ
Very good service
Tensy Vega
Response:
Tensy Vega, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600
