PRECISION GARAGE DOOR SERVICE OF LAS VEGAS

Broken spring on Sunday. Called Precision Monday at 9:10 AM…they arrived shortly thereafter at approx. 10:30 AM. Charles was my technician. A fine gentleman. Explained everything and possible “things” very well and accurately. A job very well done! Hopefully I won’t be talking with Precision soon but if and when I have an issue in the future they will definitely be my one and only call.

Rob Krenos

Their follow up annual inspection notice couldn't have come at a better time as the connector rod had come loose and needed to be reattached correctly. The service technician handled the repair quickly and eliminated the issue. Fred

Fred Roberson

The guys did a great job. They were in & out very efficiently and did a great job.

Joseph Griffin

Charles was polite and courteous. Did a great job on the garage door. Would definitely recommend this company!

Patty Castle

I am not happy with technician. When I called Precision, they quoted me $339 to replace 2 springs. The Technician came out and told me that I needed to have 2 other springs (over $800). I told him that I just want a standard springs and he told me there will be no guarantee on the springs or his work. He later told me that something was wrong with the garage hinges. I told him that my garage worked fine (just had 1 broken spring) before he came out. I am really not happy with the service and I probably won't use your company again or refer to anyone.

Michael Khuat

we have done business with Precision before and wer very satisfied with them.

John Klag

Your technician was efficient and was done before the estimated time. He was friendly and courteous. That's I gave him a 5 star rating. He deserves it.

Rick East

Excellent service

Joe Kaczmarski

Precision Garage Door meet my expectations. I needed a new garage door. The first technician Colin Gonzales checked my garage door throughly and matched and gave me a better deal than a previous company gave me. River Sherman took down my old door and installed my new garage door. Both men were courteous and very professional. I enjoyed reading their biographies that were sent over as each men were on the way to my house to let me know they were coming. Also whenever I called the office with a question customer service and a technician named Michael was polite and courteous as well. I would recommend this company to any one needing a new garage or to get work done on their garage door.

Deborah Robertson

Unbelievable service. Called at 7:45am and my tech showed up around 45 minutes later. I had both springs replaced and the door had to be put back on the track. Everything took a little over an hour. Awesome!

Levy Wayne

I was very pleased with the presentation on what could be done and more pleased with the finish product. Workers were timely, polite, friendly and did excellent work and cleanup. I love the new door and it improves the appearance of the house. Everyone else love it too. I would recommend this company to everyone. Great job.

Edith Newsome

Precision garage door seemed like a reputable company. A first technician named Charles came out and was excellent (as one should be one trying to get people to buy a company’s product). And then a Second Gentleman named River came out to install the garage door. No issues until my garage door didn’t fit precisely- which I found ironic given the company’s name. There’s a gap from my garage door to the frame and when confronted about it, a manager stated that because it’s a wooden frame, it would have a gap. Which in hindsight makes sense but the issue is that no one stated that would be a concern. And when asked if it could be adjusted, they wanted more money on top of just dropping 4k- which is a hefty amount in my eyes. Money transparency should be advocated for and reputability should be more cared about. Garage door isn’t bad, techs were nice and professional but ????? Maybe the company should change their name to “slightly precise garage door” instead of “precision.”

Hayley Bartsch

Joshua Cormier is very friendly and professional, he does a great job ????thank you so much Joshua Cormier!

Helen Robinette

sorry don't write reviews, very pleased with technician Kason .

Don Buchanan

Quick competent service from first contact to job completion. "Precision" made time for my garage door repair that accomadated my schedule. (Torsion tention spring broke and locked up garage door in down position).The Technition: Charles Filbec was a delight to work with; he is extremely polight, knowledgable, competent and was well prepared. Charles isolated the door mechanics problem and told me of my options for repair. He stayed true to the repair quote and finished an upgraded rebuild on my Wayne Dalton garage door system in the time promissed. The upgraded repair may have been some what expensive, but that was my choice to ensure that my family is safe. I am extremely pleased with the service and repair. Great Job Charles!.

Kelly Orton

Mike Stacey came back and made a adjustment to our sensors that were not lined up correctly. Quick response to the problem of sometime not able to open or close the door. he was very professional and courteous.

gerald norton

Mikey was a great technician. He solved the problem by installing the necessary equipment. He was efficient, knowledgeable, and professional. Sara in the office was also professional and friendly setting up my appointment. Great company!

Gina Ripandelli

I would not recommend this company. They quoted me one price over the phone, but when they came to my home, they quoted me a much higher price. They are very misleading. Manager Trevor was not helpful at all with the situation.

Aaron Ortiz

Absolutely a friendly person Kason was so helpful.

Cathy Schriefer

Our garage door was knocked off of its tracks as a result of the door inadvertently coming down while backing out. Precision arrived the next day, carefully examined the situation and offered two different fixes: 1. Apply a stiffener beam to the door to straiten it out. 2. Replace the door. We elected to replace the door. Unfortunately, delivery of a custom color matched pre-painted door is 3-4 weeks. The door was ordered on 6/18/24. The estimated delivery is now 7/22/24. 5 weeks without having use of your garage is a long time.

Barry Barman

Charles Filbeck has expertise and professional courtesy, Really impressed:)

John Campbell

Needed assistance fairly quickly a d they were awesome to respond so quickly. Was able to get the opener replaced in an efficient and timely manner. The price was good and the service was amazing!

Richard McJordan

Your representative called and arrived on schedule. He was very friendly and knowledgeable. I needed the garage door springs replaced. I did not need a lengthy sales promotion for additional services and maintenance of my garage door. He replaced the springs and tested the door. Everything worked fine. Upon review of my bill, I was charged a fee for the technician($60) to visit the customers residence. This fee was a rip off!!!!!! If no work was performed, the fee is justified, but tacking on this fee to a $839 repair bill is wrong! I will NEVER use your company for any future garage door needs. I will only be ripped off once by the same company. I will definitely share this experience on any service review sites!

Mike Kissell

Great customer service!

Tonya Hampton

I am writing this review because I am very satisfied with your company. I had an overhead automatic garage opener replaced in another state and noted a very personalized care from the installer. So when I came to Las Vegas and needed the same type of service I picked your company to call first. I was given an appointment immediately and in 2 hours of the call your technician came. He explained everything to me to my satisfaction. The work was done in a couple of hours! And once again you sent me your best technician

Mary Ann Curiba

Had a very good experience with Precision. I needed a repair to a garage door. A service technician named Colin came in the scheduled window. He called with a 15 minutes arrival notification. He was extremely pleasant and professional. He explained my options and costs. And then did the job that was agreed upon, and he did it well. Very, very nice guy! I would use Precision again for any garage door repairs in the future. Thanks again, Colin!

Robert Kaegi

Kason was the greatest

James Chavez

You has installed my new garage door. I just feel the noise so loud when you open or close the door. Also I found the bottom of garage door with black rubber that are not installed properly. I called Mike your repair man came and found out what is the problem. He is a very polite and patient to fit it, few days later, the same problem still come out He said it has to replace the new rubber. I appreciate Mike response so soon and always answer my questions.

Chint Tsai

very professional, courteous, & knowledgeble

Pat Tuason

Mikey is an excellent guy. He knows his stuff and he is very professional.

Patrick Ticman