PRECISION GARAGE DOOR SERVICE OF OMAHA

The reception in the office is friendly. The Tech showed up on time and found the problem immediately. He is very friendly and do the repair job professionally. He also nicely showed me how to lubricate the garage door for maintemance/ Job well done1

Martin Liu

I felt over charged for 15 minutes of labor with no parts involved 220.00 dollars seems very. unfair to me !!!!!!!!!!!!!!

Clifton Gruhn

Clifton Gruhn, Thank you for your feedback - your invoice reflects the breakdown of the amount of work completed by the technician. Our technicians are high trained professionals unlike other service technicians in the garage door industry so they are able to provide prompt and high quality service. We are glad the technician was able to get your door operational for you. If you require additional service please do not hesitate to call us.

The Precision Team

Shaun was very knowledgeable and efficient. Very pleased with his work.

Mary Teague

I was very impressed that Precision was able to respond the same day as our inquiry. The tech, Sean, did an excellent job of describing the work and costs and benefits. Thank you, BTW, Precision came recommended to me by Mike Schlickbernd, pres of Schlick Construction. Thanks,

Ron Tanner

Precision Door responded to my late afternoon call that same evening, repairing the two aging hinges, checked other areas for wear and oiled the rollers. The garage door now closes properly and is much quieter. I'm a very satisfied customer.

June Pederson

I really appreciated the 2 very polite men that you sent to fix my garage doors. They were installed by your company when we built the house in copper ridge in 2012. This was the first time that I needed to call to fix them. They were very,very polite and answered all of my questions! They are the type of young men that I appreciate the company behind them. Sincerely. Helen keeler

Helen Keeler

Good job Precision! James did very good work and was on the job when he said he would be here. I recommend Precision Door.

Barry Manceaux

I needed my garage door opener fixed. The day I called a service rep was to my home and fixed it within 2 hours. I picked this company because it was near to my home. I was pleasantly surprised by the good service I received.

Sherry Bratetic

I’ve used precision door before and they did an awesome job on our other garage doors. Wonderful people to work with!!

Kerry & Lynette Jackson

They were very quick with the response, and the tech was professional and knowledeable.

Jeff Chubb

Price for a simple repair service was out of bounds. I had a broken cable on a garage door with torsion springs. Service tech was fine and did good work but I was charged $455 for a 10 minute fix. Charged exactly $200 for the cables which can get at homedepot (same size 1/8") or anywhere else for less than $20. I watched him take right at 10 minutes to replace the cables. $35 fuel/trip charge and another $220 labor. This was after he tried to talk me into replacing the cable drums, which was a much bigger $$ job. I repeatedly declined the new drums and he finally said the ones on there might work but no guarantee. And of course they worked fine. I had Precision Door saved as a contact # in my phone as I was happy with work they have done for me in the past (I maintain 5 rental homes) but they are now deleted off my phone.

Jeff Stenger

Jeff Stenger, Thank you for your feedback and thank you for letting us know the service technician was fine and did good work for you! We appreciate that. Our effort is to always provide our customers with a permanent long term solution on their garage door not working. With that said the parts you received from our company come with a warranty as reflected on your invoice. Additionally to prevent future incidents where as a garage door is unable to function properly our technicians as a courtesy and for safety always notify our customers of any parts that are not in good working order. To clarify we asked the technician who completed your service and the drums on your garage door are compatible with the higher quality cables installed. Initially there was a concern as our cables are higher quality than the parts replaced. We are sorry if there was confusion on this. The technician also discussed if you decided to not have service work completed, there is no charge. We are glad you decided to have the work completed. Please do not hesitate to call us again for a quote if something else comes up.

The Precision Team

Great service! Same day -on a Saturday afternoon even! We appreciate you!

Bridgette Bunjer

Got it done same day and quickly

Travis Moulder

I appreciate how quickly the technician came out and all of his advice.

James Faylor

Prompt Service - Deb's ability to have someone come out to look at my garage door for a free estimate was done very quickly - less than one hour after my request - very impressive. The gentleman who inspected my garage door opener (Arnold) was polite, professional and very knowledgeable. He patiently explained in 'layman's terms' what needed to be done, along with an estimate of all time/costs involved in the repair. I appreciated his 20+ years of experience. I will likely choose Precision Door Service to do the installation of a new garage door opener.

Laurie Srb

My wife found Precision. Close, with good reviews. Patrick was very experienced and competent.

Tim Houghton

I was happy they were able to come out within 2 hrs to fix my door but not happy about the pricing. I was quoted to take the door off, adjust the springs, put it back on track it would be $360 because of the effort & time (I believe he said an hour or 2 of time). However, 15 mins later when he put the roller in the track & attached the wire, he was done & even told me it was a lot easier than he planned. When I asked how much, the price hadn’t changed - still $360 is “the quote agreed to”. Which was true but wondering if it took twice as long & effort, would it have still been $360 because that’s what was agreed to? Doubtful. I don’t think the pricing was fair at all for what ended up needing to be done. I did agree to that quote for the work stated but shouldn’t have had to pay that when the work was much less. No parts were purchased so $325 for 15 mins labor & a $35 fuel charge seems excessive. I won’t be using their services in the future.

Jen Schumacher

I always appreciate doing business with Precision. Had a wire break on a door, sealing in my car, and Precision fixed it the same day without hitting me with an 'emergency-type' fee. I highly recommend that you give them a try.

Steve Johnson

Outstanding service! The technician was amazing and was so helpful in his explanations.

Susan Korth

Dustin was very knowledgeable and courteous. I would recommend him in the near further.

Marge Piechota

I am a new customer and will be for life. My garage door opener and wall button control was not working. I called at 5:30 and the technician was there at 6:30. He diagnosed the problem, answered all my questions and then left. No fee.

Corby Crawford

Amazing customer service. I had someone out within hours to look at my garage door and he knew exactly the issue. Very professional.

Christopher Herzog

Outstanding service would be an understatement. It was late afternoon and our garage door went haywire. It was a mess. Matt was outstanding, friendly and professional. He got the door back on track, works like new. I WOULD definitely recommend Precision Door to anyone. Thank you, Matt(technician) and all the folks at Precision Door!

Joe Ortiz

Sean was very professional, proficient and helpful.

Christie Hammers

Precision was available to check out my garage door/remote the same day that I called. The gentleman who came was very pleasant and professional. He explained that my remote opener was malfunctioning and showed me the problem. He programmed a new opener and showed me how to set the combination on the outside opener. He assured me that the garage door and opener were in good condition. After moving into a new house, there are a lot of items to tackle and this was the easiest. I will definitely be using Precision again if I ever have an issue.

Kathleen Stage

Timely availability and great service. Dustin did a great job looking at and repairing our garage door, and was very knowledgeable of the situation.

Adam Smith

I chose them because they were rated high on Yelp. They came out within a couple of hours and replaced the opener, springs and keypad in under 2 hours. It seemed like the price was reasonable too.

Mike McMillan

Excellent! Very quick response to our inquiry. Job completed way sooner than expected!

Ric and lori Hill

Quick response and fast repair.

Brandt Sargent

Thank you for coming out and getting me out of my garage.

Ray Baquero-cruz