Precision Garage Door of Detroit
Has Received 151 Reviews
Average Rating: 4.89
Broken Garage Door Spring Repair
Rochester, MI
(5 Stars!). Technician, Brian Wells, could not have been more helpful in explaining the problem -- it had nothing relating to my just two-year old LiftMaster door opener -- was due to the operation of a broken main spring, etc. Also, I want to say Alicia, with whom I spoke on calling, likewise, could not have been more helpful. Certainly I will recommend/refer Precision Door for their excellent service -- your two-page Yellow Page ad was a no-brainer in choosing to call. Many thanks.
Kay Sutherland
Response:
Kay Sutherland, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Rockwood, MI
Justin was excellent!! He did a great job I would call your company again because of him! I wasn't sure if the star worked but I gave him a 5 star rating!!!
Maurine Farmer
Response:
Maurine Farmer, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Justin.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Utica, MI
Work was done quickly and very well. Appreciate the quick service.
Barry Pines
Response:
Barry Pines, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Southfield, MI
Very excellent service. Very warm, professional and thorough in explaining what had to be done and what was done. Most importantly, he was very fast in completing the job. Well Done!
Brenda Prince-taylor
Response:
Brenda Prince-Taylor, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Berkley, MI
I really like this company. From the initial call (to a live person!) to a job well done! They worked with my schedule, the appointment was on time, I got a courtesy call for eta, the technician was Awsome. Great job. I would call them first! I will be calling them in spring for new door and opener! Thank you Precision Door!
Linda Pietila
Response:
Linda Pietila, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Rochester, MI
After numerous service calls over the past couple of years the garage door opener your company installed I believe this tech may have solved the problem. The excuse from your office when he called in doesn't sit well with me. Why is the garage door that we didn't purchase from you now all of a sudden become the issue? Your techs should have noticed that the day they installed the opener. Now having to pay $270 is honestly not right with me. Your tech couldn't have been any nicer. You should really question your other techs for their incompetence.
Amanda Luther
Response:
Dear Amanda: Thank you for your review of our services. We use our customer feedback as a “tool” to improve our customer’s experience. I spoke with the technician, Mike who was at your home yesterday. Mike let me know that the issue seemed to be that the door was not level. Because it was not level – the door was binding up. I am of the same opinion as you as to why all of the other technicians that have been there did not check the door ….they only checked the operator because that is what we originally provided and worked on. Of course, this “experience” will be a topic of discussion. In saying all of that – Amanda – I’d like to thank you for your loyalty to Precision Garage Door and again thank you for your review. I will be submitting a refund request in the amount of $270 to be mailed to you on Friday and as always – please contact me personally with any additional garage door issues. Sincerely, Paula O’Brien Precision Door Customer Relations Manager 313-387-0350 866-803-2110
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Milan, MI
Timely, efficient, and personable.
Tom O'connor
Response:
Tom O'connor , thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Install Garage Doors
Taylor, MI
Showed up on time, professional, knowledgeable.
Sandra Frisco
Response:
Sandra Briscoe, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Detroit, MI
I used this company before to repair my garage door and was very satisfied with their work. The same day appointment and working to accommodate me around my work schedule was impressive. After several problems and having an opener more than 20 years old, it was time to update. My new opener was installed within under an hour. The tech was very professional and knowledgeable. Thanks again for your service.
Janice Clarke
Response:
Janice Clarke, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Ann Arbor, MI
Great response time, polite staff, informative, didn't oversell. Can't think of how to do better.
Michael Minerath
Response:
Michael Minerath, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Clawson, MI
Very impressive add in the local phone book.
Raymond Mcmann
Response:
Raymond Mcmann, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Detroit, MI
A little pricey but overall i was very pleased. Jeff the technician was very friendly and efficient. I would use again if needed.
Victor Wallington
Response:
Victor Wallington, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Swartz Creek, MI
I got your Company through the phone book. The service was far more than excellent. I would give you 10 stars if it was possible. Thank you so much for the fast service, I know the service man was busy and he fit me in and didn't leave until he felt the door was working right. What a difference in this experience than we have had in the past with another company. Thank you again.
Deborah Loftin
Response:
Debra Loftin, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Milan, MI
I was very happy with your service tech Chris Crawford. What a pleasant young man. I appreciated the fact you have a weekend service. My wife is overjoyed she could get her car back in the garage. Thanks again and I will recommend your company to anyone needing your service.
Robert Viets
Response:
Robert Viets, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chris.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Repair
Grosse Pointe, MI
We were very impressed with the service and response we got from the office to the technician.
Allan Torp
Response:
Allan Torp, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Detroit, MI
Five (5) Precision completed previous work on garage door at a another home a couple of years ago. This time, garage door repaired on second home. Technician was prompt, courteous, timely, efficient replacing springs, rollers, and more.
Willie Walker
Response:
Willie Walker, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Farmington, MI
One company that is always consistent with excellent customer service. I have only been slightly disappointed once with the behavior of a technician but for the most part every other technician who has visited my home has been outstanding. Very refreshing to experience this. The ladies in house have also been great to deal with.
Lisa Miller
Response:
Lisa Miller, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with our services.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Roseville, MI
My wife Mary Ellen chose your company because your company offered the lowest inspection quote compared to other companies she called and you were able to make the necessary repair to my Sears Craftsman garage door opener today. Your technician Lou Melecci installed a new gear kit chain drive (part # 32357) to my Sears Craftsman garage door opener. Your technician did suggest that I purchase a new opener which I elected not to do at this time. I was given two options. One option was $450 and the second option was over $544. I was not about to spend either of these amounts at this time. A new Craftsman door opener from Sears is $149.99 plus $129.99 for installation. This is more in my price range when it comes time to replacing my Craftsman door opener. I would rate your company 4 stars on this visit. I'm happy with the prompt and reasonably priced service your company performed for me today. Thank you.
Steven Kowalik
Response:
Steven Kowalik, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Detroit, MI
Everything went well, no problem at all. Great job.
Darryl Whitaker
Response:
Darryl Whitaker, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Trenton, MI
Your yellow pages ad (yes, the old fashioned paper yellow pages) told me everything I needed to know. The fact that the business had been repairing garage doors for many years, the same day service, and the fact that you had an office in Trenton. Jeff, the service technician who came out was wonderful. He knew exactly what was wrong and how to fix it. He had the parts in his truck (this was a big deal for me; recently my washing machine broke and I had to wait three weeks for it to get fixed because they had trouble getting the right part), and he quickly - and economically - took care of it. As a plus, he also programmed the garage door opener in my car to open the garage door - my old fashioned one still worked (barely) because the button was worn out. I would definitely give you *****.
Theresa Sondys
Response:
Theresa Sondys, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Plymouth, MI
Fast service. Good pricing, and more importantly, upfront quoting. Office and onsite staff were friendly and helpful. The website has a live chat, which is how I set up my appointment.
Charlie Stout
Response:
Charlie Stout, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Bloomfield Hills, MI
Your technician, Brian, was very courteous, prompt, knowledgeable, and efficient. My husband and I were very pleased with his work.
Ann Olane
Response:
Ann Olane, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Northville, MI
Saw ad in yellow pages. 24/7 weekend & evenings. Very happy with the job done by Jeff - your service technician. He arrived on time and completed the repair quickly.
William Moisin
Response:
William Moisin, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Jeff.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lake Orion, MI
Service seemed pricey but technician did a good job
Chris Jones
Response:
Chris Jones, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Ypsilanti, MI
The technician was out within an hour and changed he spring within 15 minutes! Super friendly and fast service!
Melanie Brown
Response:
Melanie Brown, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Auburn Hills, MI
Promise of same day service
Jerry Wilson
Response:
Jerry Wilson, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Repair
Allen Park, MI
Prompt-polite & one of the best service experiences I have had.
Joel Holls
Response:
Joel Holls, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Ypsilanti, MI
The technician came in time, very professional and did a very good job. Thank you ! Garage door repair. New springs and cables. I choose the Precision because of a good experience two year ago.
Silvia Popa
Response:
Silvia Popa, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Plymouth, MI
The technician was prompt, courteous and knowledgeable. Got the remote working and the door itself operating more smoothly than ever. Who could ask for better service than that!
Debra Quesenberry
Response:
Debra Quesenberry, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Royal Oak, MI
Once again, awesome service and problem resolved! I don't know of a company that can make a service call at 6:30 in the morning and still get me to work on time! Keep up the GREAT work.
Brad Jacobs
Response:
Brad Jacobs, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Steve Freitas
Precision Garage Door Of Southeast Michigan
12811 Premier Center CtPlymouth MI, 48170