Precision Garage Door of Washington DC and Suburbs
Has Received 756 Reviews
Average Rating: 4.89
Broken Garage Door Spring Repair
Bowie, MD
I wish to express my appreciation to the intake specialist for Precision Overhead Garage Service, Mary. She was able to arrange for a service technician to come to my home to service my garage door that would not open in less than 24 hours. The company service technician, Brandon, diagnosed the problem and shared the details of the resolution to our dilemma with a detailed price breakdown in a very short order. Once he was given the green light to do the job, he completed the job in less than one hour. Brandon made sure every question we asked was answered professionally and thoroughly. He did a great job and I am pleased with the results and the overall experience. I strongly recommend this company to address repairs to a garage.
Sterlind Burke Sr.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Upper Marlboro, MD
This experience was above the five stars. Nick was very professional and explained everything and answered all my questions. Nick fixed my garage door quickly. I would highly recommend Precision for all your garage door needs.
Cheryl Alston
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Thurmont, MD
Company’s tech Erick came within 6 hours after I called for help. He is very professional for identifying the problem of control board and made change the board in ten minutes. He helped my garage door back operation and recognized warranty without charging me. Precision is a company you can trusted.
Ning Wen
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Temple Hills, MD
As usual, Derrick was professional and personal while performing the routine maintenance on my garage door. I purchased my garage door from Precision and Derrick has serviced it before.
Toni Foxx
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bethesda, MD
Very pleased with the entire experience. Great communication and responsiveness. Tito was a total professional.
Ken D
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Upper Marlboro, MD
I selected your company due to work was done on a neighbor’s garage. The tech explained everything and was very professional and thorough. Very impressed with work done.
Alvin Clark
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Waldorf, MD
04/06/2023 - Your Technician Jay was assigned to fix our garage door. Drive Belt used to open and close door was broken. He fully explained the problem and made some recommendations. Very friendly and professional. Your company's quick response was appreciated. Based on this experience I would not hesitate to call again if needed. Thank you.
Bill Wamsley
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Bethesda, MD
Professional. Courteous. Very knowledgeable. Thinks outside the box. Great service. Reliable. Great manners and customer respect. Highly recommended.
Harry Rubin
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Waldorf, MD
Our tech was very knowledgeable, courteous and was very helpful in getting our repair done.
Charles Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
New Market, MD
I called a lot of companies in my search for garage repairs and based on the reviews I called Precision for a quote. The person who answered my call was knowledgeable and very helpful. I was able to get a same day appointment and the Technician actually arrived early. My tech was Tyler and he helped me understand the best course forward. He got the job done quickly and efficiently and called me back with an update. I would highly recommend Precision for your garage services and repair.
Kwan Taylor
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Bethesda, MD
Very pleased with the fast response. You came out the day after we called you.
Tom Warrick
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
Bethesda, MD
Precision responded quickly and fixed the problem with my garage door. Excellent service!
June Linowitz
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Germantown, MD
The Precision technician was great. Very knowledgeable and explained the options. He arrived in just a few hours after I contacted Precision. I highly recommend the company.
Tom Hendrickson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Frederick, MD
This morning (02/20/23) my wife heard a big bang upon closure of the driveway as we drove away. Upon return I tried to open the Garage door to see if something heavy fell in the Garage. That's when we found we could not open the door from the outside or the inside. I called over a friend to inspect. He suspected the door spring had broken. Upon inspection he confirmed the same and asked that I call a professional to repair it as it required specialty work. That's when I googled and called Precision Garage Door Sevice at 2408355130. Call was picked up promptly by Ms. Molly who scheduled a Technician named Derrick to repair our door between 1-5 PM with a call back from the Technician within 15 minutes. Derrick came over at 1:50 PM with a call at 1:37 PM. He was very knowledgeable, thorough, courteous and professional. He performed a 25 point inspection and provided me with 3 options for repair. I went with the "Best" option. He replaced the single spring with 2 springs, replaced the plastic wheels with Neoprene wheels, replaced the frailed cable, replaced some broken hinges and reinforced the door. He had the job done within an hour. It cost us $1,153.28 with a 3-Year warranty. He asked me to lubricate the springs generously with my WD40 and the hinges and bearings with a WD40 White Lithium Grease every 3-6 months or when the bearings get noisy. He left a can of a silicone grease for me to use on the bearings and hinges. All told I was more than satisfied with the work of Derrick. I recommend his and his Company's service.
Masrur Khan
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Upper Marlboro, MD
Excellent Service.. Jay C was very well mannered and extremely knowledgeable of what I needed to fix the issues I was having with my garage. He was on time and didn’t take long at all to complete the job. I’m extremely satisfied. Great work!!
Lakisha Glover
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Potomac, MD
Kyler was very friendly and professional. He gave us all the time we needed to understand the problem and repair, and never seemed rushed.
Sheila Coleman
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Hyattsville, MD
Derrick was professional, prompt, thorough and patient enough to explain each item that needed to be replaced.
Nicole Anderson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fort Washington, MD
I have selected to award Technician Craig L. Taylor and his team associate Five (5) Stars. To began, they arrived at my home within the repair time window. Also, he called about thirty (30) minutes prior to their arrival. Once here, both men introduced themselves along with their badges fully displayed. The company had emailed me the name and photo of the technician who was assigned the work. Both technicians were courteous and professional. They true examples of the company's true values. In conclusion, they made sure that I understood was needed to complete the work and my garage door would be working and safe. I would not hesitate not one minute to recommend Precision Overhead Garage Door Service to my friends and family. Clearly, I'm a satisfied customer .
Ralph Price
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Waldorf, MD
Very professional. Did a free estimate and suggested a few options.
Stephanie Cora
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Rockville, MD
Layne was very professional and knowledgeable about the issue and provided recommendation on the overall project.
Tom Farrell
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Install
White Plains, MD
Technicians arrived on time, which is very important to me, assessed items of my concern in a professional and courteous manner. Worked was completed in the time stated. Installation was checked and double checked after installation. They even programmed my vehicle! :-). Thank Precision Garage Door!
Paulette Godwin pp
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Brandywine, MD
We received a quick response for the repair of our garage door. The Representative for Precision was on time knowledgeable and very professional. He had all the parts necessary for the repair and the installation process was complete in a timely manner.
Greene
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Taneytown, MD
Tito Cruz was excellent in evaluating and installing parts for the garage door and got it working. He was very pleasant to work with.
Lola Null
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Waldorf, MD
The young man who installed my garage door opener was wonderful! He was polite, efficient, and knowledgeable about his work. He found a problem with the opener device and fixed it so I did not have to get a replacement. He explained how everything worked and answered all my questions. He cleaned everything up and left the garage looking good.
Jon Vanwoerkom
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Poolesville, MD
Our Layne C. was outstanding! He first conducted an inspection and took the time to point out the troubled areas. He also very neat, clean and professional while installing the new garage door motor. I would definitely recommend him for future maintenance and upkeep services!
Russell C Jones
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Gaithersburg, MD
Derrick E. from Precision Garage Door did a great job fixing our garage door. His explanation was detailed but easy to understand, his work was fast, and the repair was complete.
Michael Rosenberg
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Potomac, MD
Bobby K- Vahdatshoar, my technician, was knowledgeable and professional and explained how several wear-and-tear issues affected garage door performance. Bottom line: I learned why semi-annual maintenance tune-ups are important to avoid larger and more expensive problems. As an informed consumer, I plan to follow up with PGD in the future.
David Wilde
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Bethesda, MD
Our old garage door opener needed to be replaced. We called Precision because they had done other work for us before and we were very satisfied with the work they had done. The technician, Derrick, was very polite and explained the various options clearly. He then installed the unit in a very professional manner. We are very pleased with his work.
Venky Venkatesh
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Fort Washington, MD
The repairman was very pleasant and professional. He explained what was needed, gave the cost of the job and asked if it was satisfactory before he proceeded to perform the work. Thank you
Margaret Gregory
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Rockville, MD
Derrick E, our technician, was prompt and courteous. He rapidly made the diagnosis, explained the needed work and quoted me the price. When the work was completed, the door functioned perfectly. Derrick even took great effort to make sure that everything was cleaned up, and a final inspection showed everything to be working properly. I would gladly have him work on our garage door in the future.
Marc Pressman
Service Provided:
Garage Door Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Brian Tindall
Precision Garage Doors, Inc.
525 W Main St Unit 151Laurel MD, 20707 License: MHIC 138079
