PRECISION GARAGE DOOR SERVICE OF LEXINGTON

Office staff very polite, helpful & quick to get me on the schedule. Ray was Great!!!! Communication of eta (arrived ahead of my appointment time!)and answered all my questions as well as provided helpful tips while he was fixing the garage door. Had a very positive experience with this company !!!!! Highly recommend.

Christine Paradiso

all was done professionally price resonable.

Leon Coffman

My car was stuck in the garage and they got a tech out within a couple of hours. We purchased new parts and they backed the set up with a 10 year warranty. We also requested a new wall button that they did not carry and the tech showed me where to order it.

Qiana Milner

Prompt, Precise, Professional service!! The garage door springs snapped and I immediately called Precision and they offered immediate service. Justin was very professional, knowledgeable and efficient. He completed the service in a timely manner. Thank you, Precision, for your prompt and efficient service.

Sandra Combs

Andrew Scherfee did an excellent job putting up the seals on our garage door attached to the house. He even sprayed the hinges and springs. In addition to that he serviced the detached garage door and showed me how to spray everything which was not on our do list I highly recommend him to everyone needing service

Tom Marcum

Great service all around. Highly recommend.

Jared Volk

Expert reviews

Robert South

I had Daran as a tech. Would recommend.

David Robinson

Andrew your technician was courteous and professional, he took care of the problem until I can replace my door, very nice

Ruth Andrews

Precision Door has always provided my family and I wonderful service. Their technicians are always on time and friendly. They address the issue and clearly explain the solution and price. They provide quick and effective service. They also share additional recommendations or maintenance that may be needed in the future but don't try to push unnecessary services or products. I would recommend them. We have used their service multiple times.

John Page

This is my first experience with Precision and I am completely satisfied with their service. I would recommend this company.

David Rohr

All of the service we have received from Precision Garage doors had been very professional and courteous. Kasey our installer was very professional. I would recommend Precision Garage doors to family and friends

Rob Winston

I was very glad with the service. Your technician did an amazing work! I trust precision ????????

Pauline Bahate

Excellent service! Diagnosed problem, provided options, and professionally installed a new unit. Would recommend Precision to anyone considering a garage door repair or replacement.

Tom Congalosi

Andrew was courteous prompt and was very informative about their products. He arrived on time and actually texted to tell us he could come by early. He was friendly and knowledgeable we are hoping he will return when we replace our door.

Nanette Abrams

Beat other quotes over phone, and no surprise “add-on” fees. Andrew was GREAT. Professional, and was at my house within 3 hours of my call.

Bill Holland

The folks at Precision are reliable, friendly, efficient and competent. I wouldn’t consider anyone else.

John Nicholson

Fantastic service, extremely professional

Randy Jones

I have used this company before. Fast service friendly service

Timothy Hite

Thanks - we appreciate your review and your business!

The Precision Team

I am a repeat customer and am extremely satisfied with all aspects of my experience with Precision Door, from the ease of appointment setting by phone with their pleasant customer service representative, to the quality product, to the knowledgeable & personable installer. I have always had great service from this company and recommend them to all my family and friends.

Mary Miller

Excellent! Thanks for your review and your recommendation! We appreciate your business very much.

The Precision Team

Blake was the technician who was quick ,clear and concise .He also told me I should start thinking about replacing my door and opener , due to their age . He was a salesman, but not a pushy salesman, which I really appreciated . I am sure we will be doing more buisness ,when we decide to replace door/unit .THANKS A BUNCH

Harold Rayburn

My garage door opener broke late Friday afternoon so I called Precision thinking it would be next week but I was told they could have someone there between 6-8 and I got a text at 6:30 Fran the tech was on the way along with his picture. Fran arrived was very professional evaluated the situation,gave me my options and told me how long it would take. Fran repaired my door in the time he said and it works great,I would highly recommend Fran and Precision for all of your garage door needs!

John Oroark

Thanks for your review and recommendation!

The Precision Team

Will Kidwell was my service tech and he was professional, courteous, prompt and worked diligently. The fees for the services and products are very reasonable. I will definitely use this company again and recommend them to anyone needing quality service at a fair price.

Sonya Cox

I had 3 issues with their service: 1)web site says if you call before 1PM, they give same day service. I called at 12:45 and they couldn't come out until the next day. 2)I received a text message that the technician was on his way - but I received the text 30 minutes after he arrived. 3)They charge $375 to replace 2 torsion springs on a double-wide door. Overhead door quoted $240. Even though Precision springs are oil tempered, that tempering doesn't cost that much to do. In the end they reduced my bill to $350, but in my opinion it was still too much.

Larry Rogers

Larry – Thank you for taking the time to review our recent repair in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We apologize we weren’t able to fulfill same day service when we received your call. We also apologize if our text delivery system didn't process our notifications as intended. Although we may not be the least expensive in town, we do strive to remain cost competitive for the quality of parts and service we provide. We certainly regret if our repair may have exceeded your anticipated budget. We appreciate your flexibility in allowing us to return and trust the resolution provided has been to your satisfaction. We will look to this is a teaching opportunity for our team so that we serve our customers better in the future. Thank you for your business. We look forward to serving you again if needed.

The Precision Team

My garage door broke a spring and would not open either electronically or manually leaving both cars trapped in the garage. Precision was great-a truly profession technician, Fran Desmond, arrived 45 minutes from my call for help. He quickly diagnosed the problem, provided several alternatives, and had my garage door completely overhauled within the hour. Superb response and service!

Robert Moeller

Technicians are first rate. Professional and efficient. Extremely pleased with the product and the installation.

Harry Hageman

Technician, Blake , was prompt , courteous, knowledgeable, and experienced. He helped us decide on a new door and was easy to work with. Thanks!!

Joseph Yeager

Thank you Joseph! We appreciate your review and positive feedback!

The Precision Team

Five stars. Very professional. Great technician.

Mike Marshall

Thanks for your review. We appreciate it very much!

The Precision Team

Service tech was on time, very polite and knowledgeable. He presented options that were available to correct my very loud and rough operating garage door - from total replacement to measures to improve my existing door (and cost estimates for each). He provided lubrication to temporarily quiet the door until a more permanent repair can be considered this Spring. I was extremely satisfied - 5 Stars!

Bill Waller

Wonderful! Thanks for your feedback. We appreciate it very much. We hope to help out again in the future.

The Precision Team

I have no issue with the Service Techs that came out Thursday ( they were good). So this isn’t about them. I’m am completely irritated at this point because this is the freaking 3rd or 4th time we’ve had to call for repairs in the 3 1/2 to 4 months that we’ve had the damn thing installed. And this last time it was ( as I’m putting it ) a complete break down that almost damaged my wife’s car. So I’m currently try to figure out why I bought a brand new door that so far has failed worst that the one that was replaced. If this door fails 1 more time before the installation date then I will be demanding precision to either refund our money ( including lost wages due to taking off work). Or free lifetime repairs until we decide to sell the house. Either way this last break down is the last of me understanding the situation. And will move forward to court if this happens again before the anniversary of the installation date.

Travis and geraldine Howard

Travis and Geraldine – Thank you for taking the time to review our service. We aim to have fully satisfied customers and regret the recent challenges you’ve experienced with your new door. We appreciate your flexibility in allowing us to return with a senior member of our team so that we can better ensure your door will continue to operate properly. Thank you for your business. We look forward to serving you again in the future if needed.

The Precision Team