PRECISION GARAGE DOOR SERVICE OF INDIANAPOLIS

5 Star service. Fantastic tech came to my house late Saturday evening, and fixed the door, and gave me all viable options. Very pleased.

Julie Dunscomb

Brian was knowledgeable, friendly and efficient. Gave us all the options and was not pushy. We replaced the springs, rollers and bearings.

Max Wineberner

I was really impressed with the timeliness of service with this company. The technician was very punctual and professional. The only reason I did not give this service five stars is because it was very pricey. I believe the same service could have been purchased cheaper than what I was quoted. However, the door now works beautifully and runs quietly.

Chris Stewart

Skillful Repairman did a well-done job!

Jim Zhu

Easy, professional, timely repairs.

Christie King

Five Stars - Tech was early, very informative and knowledgeable, replaced springs and lubricated the door. Recommended a couple things to keep an eye on and over all it ended up being less expensive than what I was originally quote. Would recommend in a second!

Marc Schwaegler

My experience with Precision Doors was outstanding. From the first phone call to assistance after the sale the entire team did a great job. Okay, so if you are reading this you are like me and have likely been frustrated with companies you have contracted to perform any number of tasks. So, allow me to highlight some things that set these folks apart from experiences I have had in the past. 1). They are on time. My salesman, installer and service tech called me when they were 20 minutes out and arrived within that window. Our installer, Justin did a great job and was done before we knew it. 2). They were efficient and knew their product. I absolutely hate it when I don't get a straight answer and these guys did a great job. 3.) They call you back. It is sad that this needs to be mentioned, but you have probably had a similar experience where the service provider is nearly impossible to reach. Not an issue here. 4.) After sale service is the shining star here. Our setup is unusual and we needed a tech to come out and make an adjustment. I had a couple concerns and received a call ASAP and the tech came out quickly. Andrew knew exactly what to do and we were good to go within minutes. I love our doors and can't wait to show them off. Still reading? Ok, so the bottom line from "random guy" is give these folks a shot. I will recommend them to family and friends without hesitation. I mean c'mon..they treated us well enough for me to post a -positive- review!

Alan Scarlett

Kevin was a very friendly and professional repair man. He was very honest and up front with us about our options for repair versus replacement. He arrived when he said he would. He seemed very knowledgeable about our issue and was eager to help us get it taken care of. We would absolutely recommend this company for any garage door needs!

Brent Scholl

I had emailed on Tues and received an email back stating I would hear from someone on Wed morning to confirm an appointment. I ended up calling in on Wed afternoon when I hadn't heard from anyone. I spoke to Ann, who was very friendly and we set up an appointment for the following day. The tech arrived promptly, but then oddly, I received another call from another tech stating he was on his way. I was informed that a 25 point inspection would be performed prior to quoting me a price for the total project. Apparently, the inspection did not uncover that the light bulb on the opener itself is not functioning. The springs, drums, rollers and cables were replaced very quickly. Upon payment of $900, I mentioned that the light bulb was out and was told it would be a good project for my husband. I should have seen the warning sign when the company didn't follow up with me internet request. The second sign was the duplicate assignment of technicians. The light bulb comment was a major missed opportunity. I am trusting that the work performed was done well. It was very timely; here and gone in under an hour. Overall, it was a very expensive venture. This review could easily have been 5 stars, but there were some misses on service, which is too bad.

Robyn Cole

Robyn – Thank you for taking the time to review our recent repair. We appreciate the kind words you’ve shared regarding our reservation agent, Ann. She’s an asset to our team. We aim to achieve 100% customer satisfaction and regret we missed our mark. We apologize to you for our extremely poor communication. We also apologize that our technician did not arrive fully prepared with light bulbs. We will look to this experience as a teaching opportunity for our team so that we may better serve our customers. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Good Job! The garage door is working great after your repair. Thanks, Doug

Doug Hatton

Quick and on time!

Travis

Today we had the pleasure of meeting Josh who corrected a problem on our recent installation. We were very impressed with his work ethic. He is an excellent goodwill ambassador for your Company as he does great work as well as he is very personable. I will continue to use Precision in the future and will recommend your Firm to my friends.

Dewey Humes

Was surprised this morning when I tried to leave and found my garage door spring was busted. Called a different company and the soonest they could get someone out was the next morning with a 4hr window. Precision Door was able to get someone out that day and only 90 minutes after I called. Andrew was great to work with. He checked things out and presented with me with a few options and said that however I wanted to go forward, he was okay with that. We needed another part replaced along with the spring and they were done in just over an hour. I was thrilled that they were able to take care of my problem promptly and I was able to get out of my garage today.

Jennifer Eckert

Not fond of the call center, but the guys in the field are fair and do a great job.

Todd Graham

Todd - Thank you for reviewing our recent repair in your garage. We appreciate the feedback regarding our customer service center. We will use your feedback to better train our team so that we can serve our clients better in the future.

The Precision Team

The guys were super friendly and professional. Arrived early and were really good at explaining different options. They offered me a military discount that was throughly appreciated. Would definitely use them again.

Ron Eaton

Mike F. was great! Explained everything perfectly and completed the job in a little over a hour. Very pleased.

Rosie Neudigate

good job done

Xuandong Zhao

Xuandong Zhao, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Josh did a great job and was very knowledgeable. I was not expecting the repairs that I needed, but Josh took time to explain and help me understand what I needed to do. You have a great employee in Josh!

Elmer Borders

Elmer Borders, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Josh and his work.

The Precision Team

the tech that came out was awesome his last job ran a lttle over so he kept me updated about when he would arrive and he fixed my door in just a few minutes he was very personable and friendly! next time I am gonna ask for him by name - BEN! I give Ben and Precision Door 5 stars!

Matt Miller

Matt Miller, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Ben and his work.

The Precision Team

He did a great job. Good quality work and the service tech was very knowledgeable and explained everything.

Don Bauder

Don Bauder, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Great professional service. Highly recommended. Thank you!

John Wolf

John Wolf, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

After our spring broke Sunday, we were able to have PGDI out Monday morning to fix it. Our technician, Eric, was able to replace the springs and diagnose another looming problem that saved us some expensive future repairs. He was great and the work was done well. These guys are not the fly by night option that is out there. Eric was on time & professional, and a wealth of information. They sure do good work and they stand by it. I would highly recommend them for the quality, the customer service, and for the piece of mind... Thanks PGDI

Andy Parrish

Andy Parrish, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Eric and his work.

The Precision Team

Great service, very informative, and super friendly. Thank you.

Amber&jason Gunn

Amber & Jason Gunn, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Andrew’s customer service and skillset was fantastic!

Tina Makris

Tina Makris, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Andrew.

The Precision Team

Always fast, professional, friendly service. Tech was knowledgeable and friendly.

Jennifer Greer

Jennifer Greer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service. 

The Precision Team

Andrew did a great job replacing the broken springs with my garage door. He called ahead and let me know when he was 15 minutes away. When he arrived he was courteous and explained my options on the spring replacement. He was efficient with the work and had everything done quickly.

Jared Vail

Jared Vail, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Andrew and his work.

The Precision Team

We only had James install new rollers on our door. He was very polite and informative.

Chris Cheever

Chris Cheever, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Nick's service and professionalism was impressive! He explained in detail what the problem was and the fix that was necessary. I would absolutely recommend Precision to anyone needing garage door service.

Bill Shepard

Bill Shepard, thank you for the review, and we appreciate the recommendation!

The Precision Team

Technician Josh Brewer was outstanding. Clear analysis of my issues, good recommendations to improve door performance and customer service focus, bar none, was the best I have ever gotten. HIGHLY recommend Precision!!

John K

Worried about a false upsale but the technician was great and seemed trustworthy so I went with it. Hope it was what I really needed.

Joe Dewing

Joe Dewing, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team