Precision Garage Door of Savannah
Has Received 9 Reviews in:
Midway
Average Rating: 4.22
Broken Garage Door Spring Repair
Midway, GA
Great service, expert tech, quick installation springs & motor.
David Debien
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Midway, GA
If I could give 0 stars, that would be more appropriate. The technician came to my home today and I told him what the issues were. He looked over my system and said it would be $599 to replace 1 safety sensor and to replace the circuit board, which is not bad. I said absolutely not. I could buy a brand new system alot cheaper. He left after charging me $59 to look at my system. I went to Home Dept and bought the safety sensor for less than $40. I new my circuit board wasn't bad so I switched the wall consoles around and IT WORKS. I will have to buy a new wall console, it cost $28 on Amazon. So for $68 I fixed it myself.
Ginger Strickland
Response:
We appreciate your feedback, have looked into the service call and refunded the $59.00 to you. Here at Precision Door we strive for complete customer satisfaction, and apologize that we were unable to meet those standards this time. Thank you
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Midway, GA
Internet search
John & sol Satterfield
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Midway, GA
Our technician, Johnathan Ferreira, was one of the best technicians that we have come across in a very long time. He was very knowledgeable, professional, and quick with the installation of our order. We would absolutely recommend him to anyone needing any type of service from Precision Door.
Jennifer Rounds
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Repair
Midway, GA
Service tech called me said he checked opener and two bolts had come off opener and stated I needed a new opener. I asked how soon I could schedule anew one. He said he had one on truck and would install if I authorized the same day. I said I would get back at s later date. I looked at it installed the two bolts that dropped out, it is still working three months later. Service tech must make commission on sales, it appears he only wanted to sell a new one and not repair my existing garage opener.
Joey Mccorkle
Response:
Thank you for sharing your feedback about the service you received. We strive for all of our customers to receive five star service and we are sorry we missed the mark with you. All of our calls are recorded so we did go back to listen and verify what was requested. You did discuss repairing and or replacing a motor and you also wanted a quote to replace two garage doors. The technician could have easily replaced bolts for you, but per the inspection he performed on the motor, it had a short or would burn out, which is likely why you were receiving the error message you called about. Whether the technician works on commission or not, they inspect your door/motor and provide you with the options to repair or replace your door/motor. If the customer decides to not go with the recommendations, that is completely fine, we will never pressure a customer into doing business with us. We are happy to hear that your motor is still functioning and we're always here if you need us. Please let us know if you need help replacing the doors.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Midway, GA
Anthony came at the time he said he would and completed in the time he said it would take. Half the time I watched how he did the install and it made me realize that having someone knowledgeable do the installation vs myself trying to tackle installation was worth it. It is worth getting professional installation and quality workmanship. Warranty as well.
Brian K.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Midway, GA
Very happy with my new garage door. Professional service too.
Diane Gerrish
Response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Midway, GA
This review is not a reflection on your company, the product you represent, or of the installation, but of the installer and his lack of training in giving instructions to the user of the operation and setup of the product. He is the face of your company as perceived by your customers. The face I saw was very ugly of which I would be willing to discuss in detail with you personally. You should have my telephone number; one which I would not care to publish. Art
Arthur Parker
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Midway, GA
I was very please with the service George performed. Even though he was late he stayed until the job was complete. He was very detail oriented and explained the entire process. I would use this service again.
Mercedes Byrd
Response:
Mercedes Byrd, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
1777 Benton Blvd, Suite 105Savannah GA, 31407
