PRECISION GARAGE DOOR SERVICE OF MACON

Could not have asked for a more prompt and professional service! Spring broke and we were not able to manually lift doors to get car out. Being a Saturday we were not sure someone would be available. Called Precision and they were there in less than 2 hours. Chasen was very informative, professional and friendly. He immediately accessed what was wrong and had it working in no time. Highly recommend Precision and thank you Chasen.

Joy Henderson

It had a high rating from a lot of clients and Josh 2 Caro did a great job

Cleveland Beard

I called after normal operating hours one day and had a technician come the next day and perform the repairs needed. Mr. Pike was extremely knowledgeable, asked me about usage, and provided options and costs from which I could choose what was best for my needs and budget. I chose Precision because of the ratings they had received, customer comments and because they were local. Thank you for the prompt service so close to the holidays.

Angela Wilson & Alma Craig

Garage door springs replaced by Josh Caro -- top notch technician!!!

Steed

I have used Precision Door in the past and just like before Chasen Pike was the tech assigned to represent your company. Courteous, friendly, and very knowledgeable. Chasen is a Top Shelf tech!!

Wallace Moore

Very professional and efficient instilation of new motor. Very Friendly and professional workers.

David Staton

The spring on my garage door broke. I called and scheduled a tech to come the next day. The communication and service was very good. Josh, the tech, was professional and knowledgeable.

Richard Hodges

Same day prompt service by a ver courteous professional. He was very informative and knowledgeable and was finished very quickly. Worth every penny.

Glen Lively

Technician did an excellent job. He was very professional and not only fixed and changed the springs on the bad door, but he also checked and services my other garage door. I would call him back or use this service with question again if needed!

Keith Jackson

What an amazing and speedy performance by Roy Amerine and his trainee, Chris today, 11/7/2020. Even though I selected Garage Door Repair, it was more of a complete Garage Door overhaul. Roy replaced a 27 year old Lift-Master garage door opener with a more modern brand (Genie) with a ten year warranty . He also replaced the dilapidated spring with a torsion package with a seven year warranty included. Also, a new key pad was installed and an app was downloaded to my phone to operate my garage door remotely. I am completely satisfied with the service provided. I wasn't expecting to overhaul my garage door when I woke up this morning, but I am pleased that I call Precision. Roy is an awesome technician. He explained everything in detail ie., the repair to be performed, the cost, and the time to complete the entire job. He was friendly, kind and very professional. I had no problem or worry allowing him to do what obviously he was great at.

David Campbell

I was very pleased with Precision and the technician sent out. Chasten was very professional, courteous, and patient.

Linda Smithers

Roy was such a professional and extremely knowledgeable , didn't try to sell us what we didn't need. I will recommend this company to anyone who need anything to do with garage repairs. Blessings to you ????

Andrea & mark Brown

Very pleased with the service. The serviceman was very polite and professional.

Liz Johnson

Mr. Roy Amerine and his assistant arrived on time and were very professionally dressed and courteous. They diagnosed my garage door problem immediately and provided a detailed assessment of what it would take to make the repairs and the cost involved. Within a hour, the work was done and the door is now working better than ever. Great people to do business with and I would recommend them to anyone needing garage door service.

Lewie Grimsley

The technicians from Precision did an excellent job. They repaired my broken spring and performed an inspection of my entire garage door workings and repaired any issues found. They were very professional and knowledgeable about their job. We are very pleased with the repairs and our door works like a champ.

Timothy Leahy

We are loving our new Garage door. Thank to our tech Ryan, he was very professional and efficient. We will definitely share your information with our friends and family!!!

Craig Wright

The guys did a great job. They arrived on time and had the job done within 1 hour. Very professional and super easy to work with, I highly recommend this company!!

Taylor Musselwhite

Chasen was great. Very courteous and gave me several options. I was very impressed with the service and would recommend Precision Door to anyone needing their services.

Pam Baker

Very Good service as a first time customer. Technician (Pike Chasen) explained the overall condition of my Garage Door and the work he performed. I am thankful for the good service I received...I did not have a recommendation...just decided to use t.v. advertisements I saw. Thank You. Nancy Wooten

Nancy Wooten

Most impressed. Technician (Roy Amerine) Was knowledgeable and very capable. Job was finished in much less time than I imagined. Believe the commercials. This company is great! We did a complete change out of a 16 year old opener and related bits and pieces. I will now call no one else!

Richard Delaney

Roy was very professional gave me a great price on their products was very informative of the products and warranties provided love the job he done my garage never sound so good opening will be using precision for all my garage door needs

Lizette Nichols

Roy was very professional, work was completed quickly came out same day installed new upgraded spring and roller set Seven year warranty

Donald Flickinger

Roy Provided a great positive attitude on my garage condition and quoted me a cost of approx. $500 to replace door bearings, and indicated I had 7 days to consider repairs; however, never sent me a detailed quote to review. I contacted another garage door repair company for a second opinion and they reviewed the condition and indicated it just needs some minor adjustments and quoted me a repair cost that was approx. 66% less than your company and did not require any part replacements. Overall, the other company repaired my garage in less than 30 minutes.

Kevin Treas

Thank you for providing feedback about your experience with our company. We are sorry you felt you received 1 star service, our goal is to provide 5 star service with every call, no matter if we are just giving an estimate or repairing your door. We do try to be as competitive as possible with our pricing and we completely understand you wanting to get a second opinion. We offer three quotes on all calls we go on and the quote you are referring to was for $437.63 which included the fee for making your door operable again, replacing 2 end bearing plates (which are a heavy duty and high cycle brand) and a 1 year warranty. Our quotes were given based on the 25 point inspection that we complete on every call we go on. Your door failed 6 items on that inspection list which is why replacing parts was quoted to you. Other companies might be cheaper, but you have to compare the quotes exactly the same (quality of parts used, experience, warranties included, etc) and as you stated, the other company didn't even replace parts. We hate that we were not able to earn your business and we hope that you were able to get your door needs taken care of by the other company. If we can assist you in the future, please don't hesitate to call us.

The Precision Team

did a good job

John Moyer

It was our pleasure, we are happy to help anytime you need us. We appreciate your business and look forward to working with you again.

The Precision Team

Great service an couldn’t be more pleased with the repair

Carl Porter

We are so happy to hear this! Thank you for calling and giving us the opportunity to help with your door needs. We appreciate your business and we're here anytime you need us.

The Precision Team

Roy went above and beyond to help us get our garage door replaced! He was friendly, kind, and a true professional.

Heather Bush

Thank you for sharing your experience with us. Roy will be thrilled to know how satisfied you are with his work, he is always going the extra mile. We appreciate your business and please let us know if we can help in the future.

The Precision Team

Great experience from beginning to end. I called and had an appointment scheduled for 2 hours the same day. Roy arrived and checked the system and explained my options. He was thorough, professional and very friendly. Great customer service by Roy. Thanks again

Rodrea Booze

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Roy is great and we will be sure to share your kind words with him. We’re here for you anytime.

The Precision Team

Expectations exceeded! Roy Amerine was the technician that arrived to service/ repair my torsion springs. Roy provided prompt and professional service. He adhered to COVID-19 safety protocols with mask and gloves. My garage door operates smoother and quieter now than when it was installed in 2014. They also applied a military discount. The 7 year warranty was a pleasant surprise!

Chris Alexander

Thank you so much for taking the time to leave an excellent rating. Roy is a valued employee and we love seeing how happy you are with the service he provided. We really appreciate your business and please let us know what we can do for you in the future.

The Precision Team

Timely response with service the day after I called. The technician, Roy, was very professional and pleasant. We had a broken spring but went ahead and had the garage door rebuild package done, replacing springs, rollers, cables, etc. The door opens and closes smoothly and quieter.

Wayne Outz

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service they received. Roy is awesome and we are happy he was able to make your door quieter and smoother. Thank you for your business and we look forward to working with you again when needed.

The Precision Team

Roy showed up a little early (which was great). Very professional.

Ricky Baker

Great to hear, thank you for sharing your feedback. We appreciate your business and please call if we can assist you in the future.

The Precision Team