Precision Garage Door of Atlanta
Has Received 2141 Reviews
Average Rating: 4.87
Broken Garage Door Spring Repair
Smyrna, GA
I give Precision Garage Door and its serviceman an A++ for the quality of their professionalism, work, and pleasantness. - Jack Millkey
Jack Millkey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Austell, GA
Craig K. installed the doors and did a magnificent job. I also have new openers and spring systems.
Michelle Walker
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Marietta, GA
Yesterday, I encountered an issue with my garage door and identified that the spring needed replacement. Spotting a sticker on my garage door with this company's phone number, I decided to reach out. Upon inquiry about the cost of spring replacement, I was informed it would range between $100 to $400, prompting me to schedule a service for the following day. The service window provided was from 8:30 am to 12 pm. However, the lack of communication led to us having to call twice just to confirm their arrival. At noon, we received a call stating they would arrive in 20 minutes. As a result, my wife wasted approximately four hours waiting with no updates. When the technician finally arrived, he presented us with options ranging from $800.00, significantly higher than the initially quoted range. We expressed our dissatisfaction and disbelief, as we were assured a price between $100 to $400. The technician then offered a lower price of $400, but it still exceeded the original quote. Feeling trapped due to my wife being locked in the garage, we reluctantly agreed to proceed with the repair. However, the poor communication and the attempt to justify the significant price difference left us deeply dissatisfied. We expected transparency and honesty in pricing, not arbitrary changes and inflated costs. Consequently, we will not be returning as customers and cannot in good conscience recommend this service to others.
Juan Cornejo
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Woodstock, GA
Just did a one year maintenance checkup. Charged $89/per door. I had two doors. Then I asked for you to program a new (single) garage door opener as a backup. Holy shit! You charged me $150 for a simple program to my garage door? Good to know. I will NEVER use you all again. EVER! You have competition out there peeps, and I will use them going forward. Thank you (very little)!
Ken Gibson
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Peachtree City, GA
Everybody I worked with or talked to was great, installers and salesmen. I requested an extremely quiet door opener and was sold one that rattles when closing. That’s my only issue. I was told it’s called the “genie stutter” and is common among genie door openers. I just wish I was told this prior to purchasing.
Coleman Piper
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Mableton, GA
Your technician was polite but you took advantage of me by overcharging me for the service compared to what other companies would have charged. Strongly recommend potential customers shop around first.
Patrick H
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Marietta, GA
I ordered doors on 1/16/24. I received a call that same day saying they had everything needed for my install. The installers came on 1/18/24 to put them up. I was at home the entire day. One of the installers claims they tried getting in touch with me for "2 hours", although nobody ever rang the doorbell. Since they "couldn't reach me", they put the windows were they "thought" they should go. Windows were put in the wrong place. When I said that wasn't going to be acceptable, one of the installers was extremely rude. Randy, the other installer was professional about the situation and said they would correct the problem. The windows also turned out to be the incorrect windows I ordered. So they had two other window inserts and told me the were the 2 I could choose from. What I want is the windows I ordered though. I called at 8am the day after install to inquire about getting the correct window inserts and no one from sales has returned the call. This whole process has been very frustrating.
Sue Crenshaw
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Riverdale, GA
The installer was very professional and courteous and did a great job.
Willis White
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Bonaire, GA
Robby was great! Informed me of all the work being done and called me ahead of time to let me know he was on the way!! Thanks Robby!
E.Williams
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Braselton, GA
Punctual and efficient. A tech came over on a Sunday and had the garage door fixed within 30 minutes. Excellent
Raphael Martinez
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Loganville, GA
The technician was very thorough and took extra steps to ensure the floor seal and other seals around the door had no cracks.
James Fort
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Dawsonville, GA
Excellent customer service. Fast, friendly and quality workmanship. Very satisfied. Highly recommended.
Brian Hood
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
McDonough, GA
Robert Jordan came and replaced our door and springs. He was very professional and completed the thoroughly .
Curtis Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Install Garage Doors
Decatur, GA
I love my new doors! My installer William did an excellent job. He was very professional and friendly. He answered all my questions and explained everything I needed to know about my new doors. Thank you Precision Door
Michele Mincey
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Locust Grove, GA
Great quick and efficient service. Derek the Service Tech was knowledgeable and made key recommendations. He quickly installed and tested the new opener. He provided a great review of the new features and functionalities of the new opener. Highly recommend Precision.
Steven Brown
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Ball Ground, GA
After getting someone else to look at fixing our garage door and told us that is needed to be replaced, I called Precision for a 2nd opion and they were able to repair our garage door. Problem was solved same day they came out the gentlemen was very professional and answered all our questions. Thank you for the great service and I would highly recommend calling them anytime.
S. Bunting
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
College Park, GA
Precision has an excellent rating, and I decided to use their services for an urgent garage mishap. Their technician, Jordan, arrived promptly and was knowledgeable and professional. My problem was resolved the same day!
LaKeidra Veal
Service Provided:
Garage Door Repair
Product:
Rollers
Install Garage Doors
Decatur, GA
I ordered a Haas Designer 400 garage door for my townhouse. The Precision employees from beginning to end were professional, courteous, and highly competent. The two installers were extremely capable, installing the door and the new Genie opener in less than two hours. It was a pleasure doing business with Precision. MEB
MEB
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Acworth, GA
it was an urgent call. techs came a few hours later. they spent many hours here correcting the many errors of the prior repair company. they were professional, explained the issues& repairs, and the garage door now works better than ever. this door and original installation was done March 2022
Roxanne Wallace
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Newnan, GA
Called at 10am and the phone receptionist was courteous and professional. She stated a technician would be out between 12-4 pm. Joseph the technician , called me to let me know he was on his way in half hour and arrived at 11:15am. Quick assessment of the situation and appraisal of cost. Work done quickly. All done by 1pm the day before Thanksgiving. From problem to resolution in less than 4 hours! I am grateful !
Kim Ketelaar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
McDonough, GA
Prompt service. Friendly, competent technician.
Perry Westberry
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
Lawrenceville, GA
Very polite people. My garage door was installed quickly! awesome work!
Irvin Deleon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Riverdale, GA
Thank you Precision and specifically Mr. Derek Skaggs. Did a great job of installing new springs and bearings. Was on time and completed the job in a timely manner. Very knowledgeable and answered all of my questions. Would definitely recommend you all service to friends and family. Thank you all once again.
Jamaal Spann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Griffin, GA
There was a shaky start to my garage door installation through a miscommunication of required payment but Mike West and his team took ownership of that issue as is a hallmark of a great company. Robert Jordan and Horace Bedward were my installers and they were professional and communicated with me through the process. And the installed door and opener looks and works great, thank you.
Joe McKinnon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Auburn, GA
After seeing that we were unable to leave through our garage, we contacted Precision Garage Door Services. They were very responsive and sent the most efficient technician, Will Graham! He was quick and thorough. He identified the issue, provided detailed explanations and broke down the packages. I was absolutely impressed with his workmanship and commitment to his client's. He is a valuable asset to this company. Well done, Will.
Karen A Patterson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
College Park, GA
Service technician was very knowledgeable and professional about the service he preformed. Thx so much
Jesse Lindsey
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Atlanta, GA
David did a great job of repairing my garage door. He had all the part he needed for the work and it was done quickly and professionally.
Rick Tarkington
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Kennesaw, GA
Although I wasn't expecting the price of the products, I'm happy with the experience. Bryce was courteous and knowledgeable and thorough. I initially contacted Precision to remove and replace 1 broken torsion spring. After discovering bad bearings on both doors, I opted to replace the 11 year old builder grade springs and bearing on both my doors.
A. Cook
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Tyrone, GA
Wonderful customer service. Ryan did a fabulous relaxing the rollers and tuning up my garage door. I would recommend them highly!!!!
Sue Buchanan
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Woodstock, GA
Within 2 hours of calling Allen was on his way. He was very knowledgeable. Explained exactly what was broken and what needed to be fixed. Gave us BEST price from other competitors. Very happy and will use again if needed!
Amber U
Service Provided:
Garage Door Repair
Product:
Springs
With 107,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093
