PRECISION GARAGE DOOR SERVICE OF SARASOTA

Following Hurricane Helene and the damage she left behind, we called your business. The repairman showed up as scheduled. He proceeded to begin the repair. When asked how much it was going to cost to replace the safety sensors on the garage doors, he replied "$500. per door to replace 4 sensors, totaling a $1,000." I decided to look up the price. They were $37.00 a pair! $75. for four! This was supposedly a hurricane special? Shame on you.

Chuck Porter

Thank you for reaching out Mr. Porter. After reviewing your invoice and the technician notes it does look like you were quoted the standard cost which is $250 per door to replace and wire in the new electronics and program them. The total would have been the $500 which was what was provided to you in the estimate written estimate. I do apologize if you misheard that number and doubled the price but please reference your written estimate which is the $250 pre door price you were quoted. You can always complete all home repairs as a homeowner at a lower price. It looks like we did not replace the sensors you house but since we do have a 100% satisfaction guarantee please reach out to our main office and speak with our General Manager about your service call. 941-351-2408 We look forward to hearing from you and hopefully this was able to clear up the miscommunication.

The Precision Team

Fisher was on time, profession and polite. Helpful with explaining the problem and what he was going to do. I appreciated the education and maintenance prevention that he explained. Thank you.

Roger Gosselin

Awesome work!!!!

Jana Hennis

Needed garage springs replaced and Fischer actually called and was able to come earlier than expected which was a big plus as we were pressed for time. He finished job in no time at all. Great job. Thanx

Art Mercado

Excellent service. Came out the day I called. Fisher explained everything was very knowledgeable. My second experience with Precision and would highly recommend them.

Daniel Genereux

Very helpful review of options from technician (fisher)

Gary Delisle

Chris came to my home with a such excellent happiness and had the perfect attitude to deal with me. On both time he came on and/or before the scheduled time. He did not push me a sale, but instead took his time and explained me all of the issues with my both garage doors. I believed that his professionalism is within in him. Knew he job well and fixed all of the many issues within a hour and about 15 minutes. My garage doors are about 10 years old and this is the 1st time I had them service, when Chris left my home I felt alike, I just purchased a brand new doors. GREAT JOB CHRIS & Thank you!.

Anibal Colon

Quick and friendly

Melissa Rivera

Brian did an awesome job tightening the Spring and adjusting the door so it will open and close properly. I'm looking forward for 2 weeks so he could installed the wheels for the garage door. We are very pleased again thank you Brian.

Miguel Rios

Thanks for wonderful, kind service.

Kathy Bitting

Fast arrival after a phone call was made. Fast and knowledgable service call. I highly recommend this company.

George Sekerak

5 stars. Excellent

Brenda Renfroe

The Precision Team is the only company I will call for my garage doors. When I needed my garage doors fixed, the service men were extremely nice and knew exactly what my problems were. They even gave me their cell phone numbers to call them directly should I have further problems! I will never go to another company for my garage door needs.

Garrick Plonczynski

Very easy to work with. I appreciated the thorough explanation of what our tech Gaetano was going to do. Definitely recommend this company!

Stefanie Overturf

5 star service. From the call before arrival through repairs to our 26 year old door. The opener had to be replaced and we received help in the set-up and clear usage instructions. Technician was friendly and helpful.

Brian and kathie Brown

great job, was everything that i needed done. thanks

Raymond Kirk

Jayson was prompt and very proffesional And neat

Bev Stemper

Drug tested and background checked employees was one of the biggest reasons we selected Precision. 5 stars for service, your technician called ahead and let us know his estimated arrival time. Very well groomed, well mannered gentleman who explained what needed to be done, the exact amount of the cost of the repair (which was very reasonable) and then repaired our garage door in a very timely manner.

Ron and Betty Fitzgerald

Ron and Betty Fitzgerald, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Our technician, Paul, was outstanding. He gave us several options, good, better and best, which I appreciated. He installed a new motor and installed new rollers, as well as lubricating the mechanism. He was polite and very professional and knowledgeable. Great representative of your company!

John Andrews

John Andrews, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Paul.

The Precision Team

Although the installer was 1 & 1/2 hours late to my home. He did replace the drive unit turn key in 1.5 hours and did a fine job!

Thomas Clark

Thomas Clark, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Doug did a great job. Very personable and professional. New circuit board installed and door and springs serviced and remotes re-programmed.

John Hurray

John Hurray, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Doug and his work.

The Precision Team

Forget the rest, because you just found THE BEST!!!! Precision simply ROCKS!!! Gaetano Castiglione was AWESOME!!! He and his assistant get 11 STARS!! My son backed his car into the garage door last night.... OUCH!!! I thought that the damage could not be repaired. Gaetano looked at it and 1 1/2 hours later it was PERFECT!!! THANKS !!!

Michael Benishek

Michael Benishek, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Gaetano and his assistant.

The Precision Team

The services was excellent. Our technician was very knowledgeable, professional and explained everything to me as he was fixing the opener. Thank you.

John Hannings

John Hannings, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Great Service and always pleasant technicians.

Susan

Susan, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Thank you, Excellent tech. He explained everything in detail. Great job !!! Definitely a 5 star rating *****

Robert & Deb Vanetten

Robert & Deb Vanetten, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

The service tech was great. Preformed the required work efficiently. The price for the service and parts was way above what it should have been. I could have purchased a new opener for the price I was charged to fix it. The 3 and 5 year guaranteed services offered were outrageous. Will not use this company again.

John Newman

Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.

The Precision Team

The young man (Italian), (can't remember how to spell his name...lol) who fixed my garage door did an A+ job. Would definitely recommend him. He was efficient and knowledgeable and deserves a raise. :) Thx!!

Pat Merrill

Pat Merrill, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team