PRECISION GARAGE DOOR SERVICE OF SIMI VALLEY

Your technician, Jonathon, was prompt & efficient. I explained our dilemma & he completed a thorough trouble shooting. However, within 3 hrs post his departure, the malfunction occurred again. I am leaving town for several weeks & must have this remedied prior to my departure on Tues., 11/7. I rate Johnston a 5 star, but not the end result not to mention my $99 expense. HELP! asap.

John Currado

Installers did a great job. Efficient, knowledgeable and friendly. Would recommend.

Robert Riske

Excellent, courteous service, professional installation. Highly recommend.

Steve Levine

Your Guy Jason is the best!!! This is my 3rd time using him, he’s great and honest. Highly recommend him and I use your company for all my properties.

Joe Hansen

Great customer service. Thanks, Jason for your expertise and professionalism!

Scott Larue

Jason is GREAT! Recommends only what you need. Thank you.

Thomas Helliwell

Jonathan R was punctual, courteous, respectful, and knowledgeable. We needed the garage door springs replaced, and he did so efficiently. He pointed out that our motor was likely to need replacing soon and quoted me some services that I will likely need soon. He did so without being pushy, and showed me why such services would be needed. I particularly liked the fact that the company actually employs their workers, which shows that they actually care for their technicians. While many other companies may want to use independent contractors, Precision Door Service appears to want to do right by their workers! I don't think I'll be hiring any other company to service my garage door. thank you!

Gabriel K.

Your technician was more interested in making a lot of money. I was given a quote of $950 to fix the problem. I got a brand new unit installed for one third his quote!!!! I will definitely not recommend this company. I may add : If a customer is happy he tells someone else. If not, he tells another 10 people.

Quentin Gardner

Quentin, We do appreciate your feedback. We at Precision Door Service do believe our prices are competitive with other garage door companies. But not all garage door companies are the same. Some of them are unscrupulous companies that are around for a short time, sell poor products, are not insured, not licensed, and do not back their products and services. Precision Door Service is fully licensed and insured. We only sell quality products and we back our products and services. Precision Door Service will be here to help for years to come. Our review average shows that we work hard to make customers happy, and provide them with quality products and service, and they know we truly are a name you can trust. We do hope whoever you went with for your garage door needs provided you with excellent service and a quality product. If there are any issues we hope they return to deal with them. But if they don't we do hope that you will give Precision Door Service another chance to prove that we are the company you should always call.

The Precision Team

Seven years ago I had Precision come and repair my garage door springs. We use our garage door as our front door so it gets a lot of use. I upgraded the springs and purchased a rebuilt package due to the life time warranty on parts. Recently one of the springs broke and the call was made. Jason called me first thing in the morning advising of an about time when he would arrive. He followed up with a phone call stating he was 30 minutes out. Jason made the repair and I only paid for the labor. Great company who backs their warranties and great customer service.

Julien Olivier

jason was very knowlegable. did a fine job. answered all my concernes

Tom Pfeil

Very pleased, punctual, and everything is working again.

Linda Voelker

Thanks again for outstanding service. Jason offers a level of professionalism hard to come by now a days!!

Bryan Pank

Truly appreciate the prompt and courteous service. Thank you Sean

Linda Ribaut

The young lady who answered the phone last Saturday was very professional and cordial. She scheduled an appointment for the following Monday between 8 and 12 am. Monday morning at around 8:30 am, mr. Kevin Antablian, Technician, called me to let me know he would arrive at my house in 15 minutes. Already I’m pleased with your company. I gave Kevin a 50-50 chance of fixing my garage door. Without elaborating, he fixed it 100 percent. It is better than when I bought the door 20 years ago. It’s a wooden door and I was sure it was beyond repair. Thank you Kevin.

Richard Pearson

Great fast fair service. Kevin is a true pro and super great to work with.

Joe Alexander

Very happy with precision door. Came out same day for broken spring. Kevin did a great job. Fast and efficient . Thank You

Ray Karsten

Jason was awesome. Good communication, on time, personable, solved problem in short order. These are the things that garage door repair dreams are made of. Thank you for restoring my faith in humanity.

Joseph Von Blow

Alex was on time, polite, and very knowledgeable. He answered my questions and was very helpful. I know who to call when I am ready. Thanks you, Dave / Valencia

Dave Mckean

Thanks for answering the phone at 6:30 am and doing the repair on the same day! My service technician was Russ and he was excellent. Very knowledgeable. Russ had a trainee with him who was also excellent - under Russ's guidance he is going to be a wonderful representative for the company.

Nora Mainland

Jason came out and did a great job! I asked if he minded if I watched (same service people feel uncomfortable with being observed) and he had no issue. It was an education and from watching, I could tell I was paying for quite a bit of work to replace the two springs. Also, it was easy to see that Jason knew his stuff. I am extremely pleased with the work and professionalism demonstrated. I have no hesitancy to recommend this company and their work ethic.

Daryl Mendelson

A GREAT company with a fantastic group of people who are patient, professional, knowledgeable and super nice, ready to help ! Thank you Jason S, Dan Y and Victor J ! You guys are awesome ! We were referred to Precision by a neighbor and we are so glad to have found them. We had a representative come to the house for an estimate and we got our garage door installed shortly after that and LOVE it ! Great quality and price. Thank you so much for your excellent service.

Jackie Montiel

Loved the quick service. Jason was the person who came to my aid and was super nice and helpful. He had to replace my old garage door opener with a new one. He showed me what was wrong with the old one and even showed me some broken parts. I feel confident that his advice to replace my old unit was the best decision. Thanks for the service and for getting us back on track quickly.

Mario Quintana

One day service is great. Service engineer has been here before over the years. Very professional with friendly outgoing personality.

Kerry Carmody

Kerry Carmody, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Quick and knowledgeable service. Price is on the high side.

Carl Porter

Carl Porter, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Insurance recommended to me! A local tech, nice, pleasant, friendly Took care of the problem so easy. He seems knowledgeable about the service they provide! Strongly recommend for sure 5 stars!!!

Myrna Gray

Myrna Gray, thank you for the review, and we appreciate the recommendation!

The Precision Team

I got screwed by your company. The technician (Trevor Jones) arrived at 5:40 pm. I was promised that the tech will arrived between 1 & 4 pm. The quotation for the fix was too much for me. I asked for a lower cost material and he said he doesn't have it and cannot get today and only have 15 more minutes to work. He forced me to pay the $29.95 service fee.

Luz Rivera

Thank you for your review of your experience with Precision. I apologize that our technician was running late. Our techs are required to inspect the entire door system for problems. I hate that the quality of our parts was more than you wanted to spend. We pride ourselves on providing long term solutions to our clients. We typically don't carry cheap quality parts. Thank you for your patience while we refunded your service fee. We appreciate your business.

The Precision Team

Started out fine. Tec. called and said he was running late. Than called and asked if he could come on Monday because he had to pick his Daughter up. I told him this would be OK. He thanked me and said he would waive the service call fee for my being understanding to his problem. Sunday morning at 0800 I get a call from my renter that the Garage door Tec. was there and needed to talk to me. It was a different Tec. than the one I talked to on Friday. He said the call center people must of messed it up and next time I shouldn't call that # He gave me a $800 est. I told him I needed to get two more est. because that sounded high to me. The next garage door guy quoted me $165. Just to be sure I called a third contractor his quote was $250. Are you guys a rip off a contractor or maybe the other guys don't know what there doing. I don't know. I'm going to tell this story to the BBB and the local TV station consumer advocate, maybe they can make sense of it. Ken Plumb

Ken Plumb 661 904 6426

Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this estimate and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.

The Precision Team