PRECISION GARAGE DOOR SERVICE OF SAN FRANCISCO

The service was prompt and the service was outstanding.

Lupe Gomez

Same day service was important. Dispatcher Derek was very friendly, welcoming, informative, and straightforward in my evening call. He added extra notes to try to assure that the technician would hopefully be able to respond earlier the next day than the available 4 hour slot otherwise provided. The technician Tim did in fact show up at about 11am, which was great for my daily schedule. Discount offered in Yellow Pages ad was helpful. Tim was terrific. He diagnosed the problem, checked out the broken spring, made sure the door and door opener were working fine, and provided a clear description of the repairs needed and some options for service. We agreed on the desired course and he finished the work in about 40 minutes, well within the hour he initially estimated. He was personable, inspired confidence, knew his trade, and was very easy to deal with. I would use Precision again without hesitation. Great job overall.

Peter Bagatelos

Brandon was fast and efficient, arrived when expected. He worked on two garage doors for our duplex; each had a different issue. He fixed the infrared sensors on ours, cleaned connectors and installed 2 light bulbs. He also sold us two brand-new remotes. The other door was aligned properly, with some minor repair. Result is that both door openers work like new! Brandon was friendly and professional - AND he gave us a $25. discount on the service call! We will recommend Precision Door Service to our friends and neighbors.

Deb Wong

Quick, same day response and repair. Excellent service. Thank you very much for the great response and workmanship. Very Professional!

Shu Tanaka

Great response. Awesome consultation. Appreciate the integrity and genuine care provided! Very satisfied.

Steve & kathy Schields

Technician friendly, helpful & explained all options and estimates.

Evelyn Guiang

Late afternoon phone call and Precision had their serviceman onsite next morning. Very helpful and professional repairman! Garage door repairs completed quickly and for a good price.

R Raphael

I choose Precision because of the quick turn-around and was very satisfied with the service and the calm, knowledgeable Tech Jerry, who clearly explained the choices I had and installed the new unit with precision, as the name of the Co suggested! I would recommend both, the Co and Jerry the Tech who helped me. Thank you, Kaarina

Kaarina Brooke

Didn't feel comfortable that the technician who was scheduled was replaced. The scheduled technician had many fine ratings, the replaced technician had no ratings. Also, the senior discount mentioned was not applied on the invoice.

boodet

Hi Mrs. Quong & Laurie, It was a pleasure speaking with you. I'm very happy we were able to clarify your initial concern and improve your customer experience. We also appreciate your wiliness to reconsider your experience/review online. As per our discussion please keep an eye out for an email with a link to update your customer experience. Thank you for choosing Precision Garage Door. Regards, Freddy General Manager Precision Garage Door

The Precision Team

Mario Mojica serviced my garage door yesterday. He arrived on time. He answered and explained all of my concerns and quickly got the job done and made sure he left the area clean.

Ellen Knemeyer

Brandon is always so helpful and kind. Great customer service and honest. Love this company!

Stephanie

Great company. Have used them before. Called fir appointment and they were on the job the next morning. Very professional; fully explained the functions that accompanied my new door opener.

William Picht

Job was completed in a couple of hours. My garage was left clean. The installers informed me of a couple of minor issues that we resolved. Everything went very smooth.

Jerry Mclaughlin

Jerry arrived within 24 hours of our call for help. Power had gone out and we could not lift either of the garage doors for our cars to exit. Jerry explained the problems with a very thorough knowledge of what was wrong and of how each problem could be fixed. Very glad to know that we are now safe and have the support of the team at Precision. Many thanks to you, Jerry!

J F Douglass

Jerry was amazing! We are so happy with his service. He was super knowledgeable and explained everything to me. I feel like I understand garage doors and garage openers much more now. Thank you so much!

Tiffany Obayashi

Nobody looks forward to having their garage door fixed, but Paul and Travis from Precision helped ease the pain by thoroughly explaining the different options available for repairing our garage door. They worked quickly and expertly as they removed the old system and installed the new one. Prior to leaving, they spent a good deal of time explaining the new Smart Garage Door system and despite the costly repair, we really felt like we got what we paid for. Appreciated their patience and expertise as they did their best to minimize any disruptions. Really Great experience working with Paul, Travis and Precision. Thank you

Sechler

The Precision experience was solid, professional, and thorough from start to finish. The team kept me apprised of production status and delivery expectations, and promptly returned my calls, which were also answered personally and professionally, often within the hour. The team installing my doors were friendly, personable, and professional. They even swept my garage post-install. I had a non-urgent battery issue with my new unit, but the team came back within days and remedied the problem. I had called two other companies prior to calling Precision, and it's clear as to why they are a Diamond Certified company and why they got my business. I would highly recommend for installation as well as any repairs or related needs.

Katherine Bent

its only been two days but its a whole lot better then my 1950 garage door and it was done in the amount of time it was supposed to. all the old door and motor and rails everything was changed its all 2021 its great

Scott Van tassell

Technician was great and super nice!

Stacy Robinson

When they come to fix the problem they have all the equipment and tools and parts to do the job right The first time

John Ghilarducci

Your team from Sales, Office and Installation was professional, polite and timely! Thank you for making my experience personal and efficient to completion.

Harry Travlos

my order for new garage door replacement is over due

Ken Tam

Hi Mr. Tam, Thank you for taking the time to speak with me today! As discussed, customer satisfaction is VERY important to us. Therefore it was reassuring that your garage door was already scheduled for installation and you were satisfied as our customer. We truly value your business and look forward to continue to help with all your garage door needs. If you have any other questions feel free to contact me on the direct line I provided you. Regards, Freddy Cespedes General Manager Precision Garage Door

The Precision Team

This was our first time using Precision. A few houses down the street from us we saw the Precision team doing work installing a new garage door. They looked to be very neat and profession in the work. So, a few days later when we notice a problem with our garage door we gave them a call. Very courtesies and helpful on the phone. They came out quickly, gave us a quote with options and then completed the work quickly We were very happy.

Sherry Gilbert

Mario was GREAT!!! On time. Extremely polite and knew his business...took 15 min. to complete the job. Decent price too.

Kate Mclaughlin

Extremely thorough. Even took the time to explain how everything worked twice when I arrived after he'd explained things to my wife. A very good communicator.

Steve Leonoudakis

James was on time, professional and fixed the garage door as promised. Great experience all the way around.

Edward Smithers

$49.95 just to come out for a quote?

Weilin Chang

Brandon was terrific! Came out on time that was scheduled , very professional,knowledge, friendly,and made sure all working ok before leaving.fast service. Precision door service is very lucky to have such a great employee! I as a business owner can appreciate a great employee they are very hard to come by. Great service I will be passing on your phone number to my friends and customers if they need garage door work thanks again Paulo

Paulo Rodrigues

Late delivery date. Larry patient explanations. Gabriel professional manner. Tina got door delivered.

E. Diwa

My garage door spring broke. Called for an appointment. Showed up within a day. James called prior to arriving. Gave me an estimate for the work and completed the work in a timely manner. He explained what he was going to do. Was courteous and answered all my questions.

Anna Brown