PRECISION GARAGE DOOR SERVICE OF SAN FRANCISCO

Tech was prompt and the spring, cable drums, cables and bearings were properly installed. Tech spent about an hour or less here. Garage door works properly. The cost on the other hand was completely outrageous at $1,232.

Wolfgang Liebelt

Hi Mr. Liebelt Thank you for your feedback. I'm very sorry to hear about your customer experience. We like to have happy customers. I left you a VM on 4/6 to see if there was anything I could do to improve on your initial customer experience. If you like, feel free to call 510-785-9195 and ask for Freddy and we can see about making things right. Thank you! Freddy Cespedes General Manager Precision Garage Door

The Precision Team

Can’t program to the car opener

Cecilio Buisan

Service person was very polite, professional and prompt. My garage door was back up and operational in less than an hour. I intend to recommend Precision when their garage door requires service.

Ed Gutierrez

I have always been delighted with the service from precision doors ,they are competent ,experienced and easy to work with.Brandon who helped me today went above and beyond my expectations,.So glad I found this company.

Gayle Morrison

Jonathan was excellent. He called ahead to let us know he could arrive early. He repaired the door and made sure everything was functioning properly before he left. He was nice and very professional. We will certainly refer Precision to our friends.

Christine Arent

All seemed great. The technician came half way thru the window because of bad traffic but quickly found and corrected the problem: the door opener relay was stuck and he repromgrammed the limits. Works great now. . I recommend Precision to all seeking help.

John Dooley

Super friendly employee. Quick and efficient. Thank you!

Lara Fuentes

Brandon is an outstanding technician! He came out to my place and assisted me in repairing my garage door. He explained what needed to be done to allow the system to be operational again. He took the time to replace parts that were about to be unusable anymore. Brandon is knowledgeable and someone I can trust. Thank you Precision for having Brandon as part of your team!

Nate Wong

Our immediate need was to replace a broken spring, but when Mario arrived I asked what could be done to reduce the noise of the old screw-drive opener. He clearly explained our options and the cost. In addition to the spring, we ended up with a new belt-drive opener and rollers. We're very happy with the results. Scheduling was prompt and smooth, and Mario provided excellent service.

D. Read

I asked the tech to adjust the torsion springs. He refused to do the job, instead to do estimate for $1400 to replace this and that. After I said no, he want me to paid $49.95 service charge without doing anything. Not honest person. beware!

Saugor Liang

Hi Saugor, Thank you for reaching out and letting us know about your customer experience. I'm sorry, it sounds like we missed the mark on a few things. I'd love to chat to see if there is anything I can do to help improve your experience (reverse the service fee?). I tried calling you 12/14 & today, but VM is not set up. If you'd like please reach out to 510-785-9195 and ask for Freddy. Thank you! Freddy Cespedes General Manager Precision Garage Door

The Precision Team

Great response time. Same day service! Mario the installer was polite and knowledgeable.

Keith Robacker

Precision did a great job with my garage door. I am very happy with my garage door, and their service. The sales person was always available to talk to me, and the installer was on time, courteous, very knowledgeable and provided a very smooth installation process. The garage door is of very good quality materials, and it looks awesome. I will definitely use their services in the future.

James Tarantino

It costed me $49.99 just to have them come out and confirm what I thought the problem was, then decided to tell me they don't have parts and do Not service my brand "Guardian" . The part is only $50-$75. They Do Not screen the calls at the call center and ask what brand of motor you have so they can sell you a new one from them... Very disappointing, if my part is only about $75 why would I spend $900 on a whole new motor??? I don't feel like I should have had to pay the $49.99 to come out then since they don't even service my brand! I should have been asked what brand I have before making my appointment, it was a waste of my time and my money all for Nothing!! Although the technician was very pleasant and professional, overall, I am extremely disappointed!

Yolanda Bulnes

Hi Ms. Bulnes, I am sorry to hear about your customer experience. If you'd like to discuss further to see if there is any way to improve your experience, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager

The Precision Team

Thank You for addressing my complaint, I was refunded the $49.99 promptly.

Yolanda Bulnes

Brendan did an excellent job getting my garage door back to working like new. He was efficient and diagnosed the problem perfectly. Job well done.

Tom Masterson

Very good service call, arrived in a timely basis, offered sound advice, finished the repairs quickly.

Charles Hogan

Absolute diamond service. When I called I got a real live person, not some stupid menu. The operator said: between 8:00 A. M. and noon. The man was here at 10:15! The same technician who worked on my door before. He was terrific(James Walker). Yes, I did pay a high price, but when you get premier service what do you expect! Worth every penny. Do not call anyone else! Outstanding!

Bill Cervenka

We had the original garage door from 1941! I chose Precision from reviews listed and from a couple of contractors recommending them. Our new garage door arrived as promised the installer Solomon arrived as scheduled and installed the door beautifully. Also, Al our estimator/Salesperson came by to check on our door. You may pay a little more money, but you will receive professional installation and a quality product.

Colleen Rudd

What a great experience! The salesman, Mike Munoz, was professional, courteous and knowledgeable. He went out of his way to get us the new garage door and opener and have it installed in record time. The installation team lead by Moses was amazing! They were pleasant, competent and incredibly efficient. I will recommend Precision Garage Doors to all. Thanks to all!

Bill Krueger

Excellent Service. The technician took his time explaining how everything works and was extremely courteous. Second time we used your service and will continue if we need in the future, I would also tell friends who need repair service. Thank You

Raul Galindo

It's always great to work with Precision as they have weekend appointments and can get to your issue quickly. All the technicians have been good, but Jerry went above and beyond-not only completing the repair quickly and efficiently but also making some minor adjustments to improve functioning of the garage door. He also gave me some tips for maintenance. I will continue to rely on Precision Door for all my garage door needs.

Dawn Terrell

Did a Great job

Pat Gilbride

I just want to let you know that I’m so happy for the installation of my new garage door and opener done by Luigi Lopez, he’s a hardworking guy with a lot of skill, he answered all the questions that I have with knowledge, he did an excellent job/perfect thanks Luigi, also want to say thanks to Larry Chen for processing everything to get a good new garage door and opener/ good deal thanks everyone at Precision A happy customer ????????

Jose Castillo

My Technician Travis did a terrific job repairing my garage door. He not only repaired my door but also recommended potential pitfalls that we avoided by replacing things that were showing signs of future failure. Thank you Travis for your excellent customer service.

Michael Antosik

Just got my garage door fixed by Travis Behn. He called to inform me that he is on his way to my house within 30 minutes and arrived around that time. Inspected the problem on the garage door and made some recommendations. Answer all my questions and did a great job repairing the door and some maintenance as well. Very friendly and polite.

Douglas Wong

Prompt & Efficient Any type of labor is expensive. Only concern is that tech didn't explain that tightening some nuts and spraying lube cost an additional $150.00.

Philip Havlicek

Technician Paul Brinkman and his assistant did an excellent job repairing my garage door operating system. He diagnosed the problem, shared his professional knowledge of needed maintenance issues, and did the needed work. He and his assistant were polite and professional, did the job quickly and to my satisfaction.

John Burket

Mario did a great job. He was respectful, knowledgeable and helpful. Clean and timely.

Maggie Ngo

I am limited by 5 stars. I would have given Brandon more if I could. My garage door was not going all the way down. It would start to go down then immediately go back up. I called and the technician was able to come the next day. Brandon diagnosed the problem and replaced my rollers and electric eye. Garage door fixed. But wait, there's more! He cleaned the button on the wall switch that always stuck, realigned the door so it didn't slam closed and gave me a suggestion on lightbulbs to brighten up my garage. Do not hesitate on calling Precision Garage! I am one happy camper.

Kathryn Roberts

Brandon is very knowledgeable technician. I am very satisfied with his repairs and advice he gave me on how to maintain my springs. He actually saved me money $200. All I needed was 2 springs instead of 4. Brandon is a very nice and respectable technician. Most of all he came earlier than expected.

Eva Chang

Hi Precision Door, My garage door has problem. It does not close completely and then reverses. I have to use my hand to push it down each time to close. I contacted with Precision Door by chat. They replied right away and sent technician Brandon came to my house few hours later to fix the door. Now it runs very good. The most impression is they replied and fix the problem at the same day. Brandon is very nice. I rate this job is 5 stars. Thank you Brandon.

Hung Vu