PRECISION GARAGE DOOR SERVICE OF EAST BAY

Thank you Mario for your professional business attitude and spending all that time explaining the different functionalities. I'm glad Ted recommend that I give you a call. Precision answered phone call immediately, and then pleasantly helped me with my request, and provided the costs. Your website was super functional and I was able to book instantly. Thank you for being here on earth, we just appreciate that you took the time to come all the way here to service us little old people. Edith

Edie Sellman

Thanks to Paul the tune up to the old door and the new motor is working like a champ. Thanks again and stay cool. Jon

Jon Lindsey

The service man arrived quickly, carefully explained everything he found, answered all questions, and did an overall great job.

Alan Gall

Had a misaligned and damaged garage door that wouldn’t close or open. They arrived on short notice and provided great service. Shout out to our tech who went above and beyond!

Don Pan

My tenant called to inform me that the garage door was malfunctioning. He noticed that one of the springs broke. I contacted Precision as their advertising gave me confidence in their services. I made the appointment online for a time the following day that worked for my tenants. Bachir Gharbi called me when he was 20 minutes away, as I had requested. I met him at the property. Bachir quickly assessed the situation and gave me a thorough explanation of the problem. He gave me a choice of three options for resolving the issue. He completed the repair in around two hours. I returned to the property. Bachir was very personable, knowledgeable, and respectful. He also gave our tenant a complete explanation of the repair and how to open the door manually if necessary. Overall, I am delighted with my interaction with Precision Garage Door. I would certainly recommend their services to anyone requiring garage door installation or repair. Bashir Gharbi is an exemplary employee.

Claiborne Yankura

Excellent company to do business with. A real person answers the phone, appointments are scheduled for the same day, service people are polite, knowledgeable, competent and clean up after themselves. I've been happy with everything from replacing broken springs to installing a new opener.

Sharyn Delano

My 20-year old garage door system stopped working so I called Precision. Travis Bein came to my house, assessed the situation and provided me an estimate for multiple repair options (e.g. replace just the opener, replace the opener and spring, replace the opener and spring and rollers, etc). I chose to replace all the moving parts (opener/chain, spring, rollers, cams, bearings). It took Travis longer to do the work than his original 2 hour estimate due to the need for a second spring and fabrication of some extra bracketry, and consequently the cost increased. However, Travis discussed the cost increases with me prior to continuing and I agreed to proceed. Travis did excellent work (time efficiency and work quality) and he patiently answered all my questions. I highly recommend Travis Bein for any garage door work you may need.

Rick Grauman

Excellent customer service and quality work. I will continue to use this company for my garage door maintenance and service. My repairman explained my repair options so I could make an informed decision on the repairs needed…springs, rollers and cable. Great repairman!!

Elvira Wolski

I want to take a moment and give thanks to Precision Garage Door Service. The technician arrived ahead of time and had a pleasant personality, he was knowledgeable and covered all areas of concern repairing my garage door. He answered multiple questions without hesitation and left my garage clean once the job was finished. Good Employee!

Gregory Williams

The technician was amazing, he was knowledgeable, considerate and stuck around late to get the job done. Kudos to him.

Sai Subramanian

Great service.

Larry Paulsen

Precision Garage Door Service (PGDS) installed the garage door emergency release lock on 7/09/24. (1) I appreciate the lady who answered my call, so wonderful. (2) Tech. Jose B.Lopez came within 24 hrs, worked fast, and explained & demonstrated how I should use the garage door emergency relese key. Also, Jose assessed garage door balance, door springs, and opeator- boom/trolley, and control panel/ remote. (3) The service fee was $ 279.82. PGDS provided honest estimation and executed the task professionally. I like PGDS becuase it doesn't play tricks on customers.

Sophie

My tech Ahmed Elmenawy is 100% a plus to your company his knowledge of how to fix my garage door, and what needed to be done was impressive. Ahmed takes great pride in what he does.

Mike Roberts

Calling Precision on a Saturday, they sent out “Rodney” who evaluated the situation and judged, to his credit, that the job should be done by someone with more experience with this type of door installation in the interests of safety and my satisfaction. He called into the office and they sent out “Carlos” who not only fixed the problem, but made adjustments to fit the door well, and pointed out some things that would need to be done at some point to lengthen the service life of the motor and some needed minor repairs that I hadn’t noticed. Great job AND done responding to a call on a weekend!

Don Hirabayashi

I normally do not write reviews, however, this experience was so exceptional I needed to let future customers know if they need repairs, a new garage door, a new garage door opener, or anything else related to your garage door, please consider Precision Garage Door because you won't be sorry. The tech to ask for is Patrick Leahy. This gentleman was so knowledgeable, thorough, patient, kind, explained ever detail of what was wrong, what solutions and options were available to me, and recommended what I could wait on for another 6 months to a year, and what really needed to be done right now. He made sure I understood everything he had explained, and answered every question I had. I felt absolutely confident with my decisions. If there were more than 5 stars, I would give Precision Garage Door and Patrick Leahy the highest rating. I highly recommend this company!!!

Toni Anzelc

Paulino is very experienced technician. I am very satisfied with his idea and how he fix my garage. He is highly recommended. I will yearly call Garage Door Precision for tune up. And if I ever need to replace a new garage door.

Joseph D.

Excellent job replacing the back up battery and rollers for a better one.

Rodney Dejesus

A sewer line was being installed and the garage door hit it. The door hit it and the door went off the track. It was a mess. The technician came out the next morning, which was a Sunday. He was able to fix it in less than a half hour. I told him, he was my hero.

Ellen Sirbu

Really impessive performance. I called on Sunday (!) around 10 AM and Nathaniel from Precision was there by 12:30 PM. He was personable, incredibly knowledgeable, tried to repair the existing opener. It was beyond repair, and I could hardly believe he could install a brand new opener and chain within two hours. It was at our daughter's house in Concord. She is disabled and we wanted her to be able to park her car in the garage instead of on the street as she had been doing since the opener had not been functioning. We would recommend Precison absolutely!

Don Siefkes

After returning from a quick trip to pick up a pizza on a Sunday evening, I discovered that our garage door spring had broken. Serendipitously, a Precision truck just happened to be parked in front of our house, as Paul was taking advantage of a shade tree to work on the paperwork from a previous job. I approached him and asked if he had the time and materials to help with the broken spring. He worked up an estimate that I agreed to, and set to work at once, replacing the spring (with two), cables, and rollers. While the cost was higher than I'd like (what isn't?), it's hard to put a price on getting something fixed within a couple hours of the problem occurring. I am also surprised at how much quieter the door is.

Robert Davis

Nathaniel arrived at my home checking my garage door over. He explained how he could help. I had the springs replaced and the lift system was replaced frozen motor. Also the end roller’s cable were replaced. He did a great job and explained all the new things that were installed.

James Choate

They came on time, quickly knew what needed to be done, and did a great job fixing our door.

E. Kahn

Technicians came on time, explained what was needed went to work. I liked that they knew what they were doing,also they were very certious I was very pleased with the job ????

Art Bueno

Very professional & shared information on what needed to be repaired and cost before proceeding.

Eunice Lou

The gentleman that came to install a new system were extremely professional and explained all details thoroughly. They made sure the system worked properly and my remotes were programmed. They also helped program my car so I didn’t have to figure it out on my own. It was a treat to have such nice and professional people who care about customer service.

Laurie Leenhouts

Arrived in the available time slot and had the components on the truck to repair. Thank You. Barry

Barry Robbins

Precision Garage door service, sent out Travis Behn,(TECH) who was on time, very professional and knowledgeable, he did a complete inspection, of both garage doors and explained the repair process in great detail and to my satisfaction. I’am very pleased with the service. I will definitely be calling on Precision, for future services and will be requesting Travis Behn(TECH). Thanks… Darryl

Darryl Gois

Sheridan was very professional and courteous. He provided great feedback and described the work needed. He made sure I understood everything and why.

Darla Mcdogall

Precision responded quickly to my immediate need for service, and they sent an excellent representative. Ahmed was both professional and knowledgeable, explaining to me the challenges with my garage door system and showing me the problems that he saw. He offered me options for fixing the garage door issues and asked me to share any questions I had as he proceeded. Ahmed was a good communicator and practiced patience as I expressed confusion about my options. He worked efficiently and cleaned up after himself when the work was done. Ahmed even assisted me to download my new garage door ap before he left. I appreciate his excellent service!

Colleen Dowd

Excellent, conscientious work -- thank you!

Bas Van fraassen