PRECISION GARAGE DOOR SERVICE OF EAST BAY

Sheridan was very professional and courteous. He provided great feedback and described the work needed. He made sure I understood everything and why.

Darla Mcdogall

Any time you can't get your car out of the garage it's an emergency. We feel very fortunate to have picked Precisiondoor to replace a broken spring the same day. In 2001 I installed the door myself and it lasted this long. Travis, the technician recognized other potential future problems because of there useful life coming to an end. It made total sense to follow his recommendations. Hopefully we'll be good for another 21 years.

Steve J

Antonio was prompt. He did excellent work and I was grateful with the extra knowledge he gave me. Thank you.

Armando Jimenez

Great services fixed all that was needed and was done quickly and efficiently

Mitchell Turner

Your service repair man was very Knowledgeable and was able to do the repairs quickly. If needed we will be sure to call you again. Thank you for great service.

Allen Lakeman

I had a great repair appointment. Sheridan arrived during the appointed time window. He was polite and professional. He clearly explained the problem with the garage door and said that the repairs could be completed that day. The entire mechanism for the garage door was replaced and I'm sure he completed the work in record time. Sheridan demonstrated and explained all the repairs and I am very satisfied with his work. C. Chu

Christine Chu

Fast, professional installation. Was ready and installed faster than I anticipated or they promised. Friendly, thorough service. Excellent price. I highly recommend them!

Matt Defraga

I'm very satisfied with the work Daniel Yang did , he also gave some tips to keep my door garage running better .

Elmer Osorio

Tim did a very professional job installing my new garage door motor. He explained the new features and assisted me setting up remote settings in my car. He was punctual and, once again, professional.

Pk George

great service on time & did and amazing job. Told me about all of the possibilities before starting work

Sandy Borman

Yes I felt that James the garage door technician was tremendously professional and our garage runs better than it ever has

Michael Smullen

John C came out tonight to put new springs in my door. He was so pleasant on the phone telling me ETA coming up from Santa Clara to Martinez. Once here again so pleasant respectful and conscientious about the repair. I think Prevision door needs to hire more people from Tennessee! Good guy!!

Kelly Hale

We were so happy with the Service. Called in the evening and they were at our house by 8 in the morning. Gabriel did a great job. Nancyb

Nancy Brueheim

Gabrielle was prompt, efficient and explained as he repaired so I understood the overall repair. Great customer service and my door was back in action in no time.

Kevin Emigh

I was very satisfied with their line of products and quality of the installation. I had a choice when needing repair and a new opener, I chose Precision because of their reputation and quality of work. I did have one problem with them but it was corrected. When setting my appointment time I was given a block of time that they would be showing up (12:30 - 4:30). 5 pm came and I have not heard a word from them or the installer. I called and was told that they would have the installer call me within 5 min. I waited till 6 pm for a call and did not get one. I called the office back and they told me they will look into it and when the installer would show up. I told them that it was getting to late and to re schedule my appointment for the next day. They gave me a time of 10 am - 2 pm. At 1 pm the installer called me, said he was on his way and showed up in 10 min. I watched the complete installation and was very impressed with the work that was done. The installer knew his stuff and answered all of my questions in a very professional way. Would I use them again??? Yes

David Svoboda

James answered all my questions and was knowledgeable about the problems and how to remedy them. He is a good asset to your company.

Rick Rudolph

The same day service for my broken garage door was exceptional and all repairs were explained to my satisfaction. The tech (Blake) was very professional, as was the supervisor on rounds with him. The job took several hours on a very hot day (springs, cables, bearings, etc). Thank you for your outstanding work.

Theresa Fitch

Please change the name on the work order. Crystel is who called, I'm the homeowner Karey. James W helped me today. What a nice, professional man. He answered all my questions and never made me feel like I was putting him out. Which I'm sure I did. I will call and refer your Co to anyone who asks! Thank you Precision Door, Karey Manuel

Karen Manuel

Karey Manuel, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Josh came out this evening to repair my garage door. It was assembled wrong by a different company several years ago and has never worked correctly. Josh identified the many issues, did everything he quoted and even more, and now the door rolls better than it ever has! He was also very personable and easy to talk to. Thank you Josh!

Shannon Greeley

Shannon Greeley, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Josh.

The Precision Team

Five Stars!!! I had the best experience. From the knowledgeable and attentive operator who answered the phone to the service technician, James, using Precision Door Service was a wonderful experience. He assessed the situation and did not pressure me at all and did an excellent repair job. He did a lot of extras like getting rid of squeaks and even changed the garage light bulb that had been out for years! He was so friendly and professional. I would highly recommend Precision Door Service to anyone!

Janet Fairwell

Janet Fairwell, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

I chose Precision because the Yellow Page Ad reflected BBB. My keypad and the light in my Lift Master was not working and I also wanted my Garage Door serviced because it was making a lot of noise. I was not disappointed with my choice of vendor. Joseph, my tech, was awesome! I had an appointment window of 9A-1P. I was first impressed because Joseph called me to let me know he had another customer appointment before my job and gave me the approximate time of his arrival; He also called 30 minutes prior to his arrival to let me know he had finished and was on his way to my home. Once he arrived, he was very courteous and respectful of me and my husband and my home. He confirmed my repair requests and quickly identified and determined what was required to fix my issues. He also clearly explained and showed me what was needed to service my Garage Door and gave me price options for the repair work. I appreciated his knowledge and his skills that he demonstrated to take care of the repairs in an efficient manner. Once he completed the job, he showed me all the parts that were replaced (springs, rollers and bearings). Thank you Joseph for your EXCELLENT customer service. You definitely deserve a 5 star rating!

B Leon

B Leon, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Joseph.

The Precision Team

Great service, great technician (Sean) and great installation!

Patricia Kaya

Patricia Kaya, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Outstanding service! I called at 12:30 pm for service and was given an appointment between 1-5. Within a half hour, JOSEPH called to advise he had just completed a call in Oakland and would be at the home by 1:30. He arrived prior to 1:30 and quickly diagnosed the issue and resolved it. I've had service before from other companies and believe I have been overcharged, even for poor service requiring call backs. NO ONE compares to the quick, efficient, and friendly service that JOSEPH delivered. I won't ever call any other company to service my GDO!

DChild

D Child, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Joseph and his work.

The Precision Team

Excellent service. Saved our butts, our garage failed yesterday and they were out the next day. They also saved us money as we thought we had to replace the whole door. But all we needed was hardware. Really nice service man.

Marie Armstrong

Marie Armstrong, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

The service on my garage door was excellant. I also ahd the door opener replaced and all the reapisrs were completed. Thank you

Robert Lugo

Thank you for reviewing your experience with Precision. We take great pride in the trust that you placed in us. We appreciate your business and will look forward to working with you in the future if needed.

The Precision Team

Called this am and had a new door opener installed by early afternoon. Very satisfied.

Gail Fitzpatrick

Gail Fitzpatrick, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

We needed after hours service and you came through. Hector was awesome!!

Terri Adamo

Terri Adamo, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Hector.

The Precision Team