PRECISION GARAGE DOOR SERVICE OF NORTHWEST ARKANSAS

Great service!

Brent Roberts

Seth and his trainee, Ethan, both did a fantastic job and were great to work with. I work in an industry that also thrives off reviews and I'm more than happy to provide one in this case. They were both friendly, speedy, and knowledgeable. Great conversation and professional throughout the entire job. I can't thank them enough or say just how great the experience was. Thank you, both!

Damon Cooper

The damage to our garage door was due to an attempted break in. Precision was recommended to us, we are completely satisfied with the entire process. The damage occurred on Wednesday, the new door, and opener installation was completed on Friday @ 4:30.

Karl Gist

Had done business with Precision Garage Door before - was pleased with their work them and they did a so again. Was very impressed with how quickly they arrived to assess the problem and install a completely new door!

Paula Proppe

Everyone from the first customer interaction, to the installer was very professional and courteous. I would recommend this company to anyone for there Garage door needs

Thomas Schwirian

Not only did great with installation, they provide follow up maintenance(correcting issues with track noise) quickly and at no cost. Great customer support and service.

Robby Mohr

Trenton came out and was very kind and knowledgeable. Was able to correct my garage door issue plus some recommended maintenance items. Service was quick as they came out quickly and Trenton corrected all repairs in less than an hour.

Josh Blakeley

Jacob was awesome. Fast, friendly, knowledgeable a huge asset to Precision Doors business. He’s the reason I always choose this company. Thanks for another perfect kid done!!!!!

Tommy Hyde

Great service , same day! like I was telling your techn. about the first guy I called which seem to be a ripe off right from get go, I will always use you guys for all my door needs , thank you

Tony Edwards

The technician was very nice and was very knowledgeable. He showed us what needed to be changed and explained everything. We were very pleased with his work and would recommend him and your company to our friends and family.

Phyllis Taylor

Very pleased with Precision Door. Everyone has been very professional, helpful and friendly. I love my new door with remotes and keypad.

Linda Payne

I expect a Refund on part of what I paid. Did some research and was way overcharged. Jacob did a great job and the door is working great Hopefully he just miscalculated the price for each part.

Jeff Cram

Hello Jeff, I appreciate the opportunity to speak with you. When good folks get the chance to talk about a misunderstanding, things tend to work out easier and everyone wins. If Jacob or myself can ever be of service, we are only a phone call away. Please add my personal number to your contact list. Lee KinCaid Director of Operations Precision Door of Northwest Arkansas

The Precision Team

I knee jerked on my reaction when I saw what it cost. I haven’t had work done on my garage door in many years. Time gets away and prices get higher, especially in the economy we live in now. With the supplies limited the cost get higher to all. I think this is a great company, lifetime warranty on parts and service. Main thing, Jacob was my Precislon Tech. He is awesome. He’s doing a complete door replacement for my co-worker. Total 5 STARS for Precision and Jacob!

Jeff Cram

I didn’t have a good experience at all with Precision. The technician, Cory Rilling, did the installation and he was wonderful. The communication throughout this whole process was completely unacceptable. I was told that I would receive a call from the office on Saturday and I finally had to call them on Wednesday. The roads were awful on the day of the install and freezing rain was predicted. I have 2 steep hills getting to my place. I expected to have the office call and cancel, but no call from them. I got a text from the technician saying he was on his way and I responded that the roads were bad and he shouldn’t come. He hadn’t read it. He installed it and headed back to town on roads that were icy and he was putting himself in danger! Long story short, I can’t understand why it’s so difficult to make a simple phone call. That may have made this a satisfactory experience, but instead I’m an unhappy customer and would not recommend your company to anyone! I can’t understand how a company can jeopardize their employees by expecting them to travel when the authorities were encouraging everyone to stay home. The office is not run in a professional and courteous manner, but the technician gets a 5 star rating from me.

Connie Boger

Jacob was awesome. Very informative and personable. I sincerely appreciate all of his help. We will be using your company again when we remodel and he is one of the main reasons why.

Taylor Campbell

The other week's lightning storm took out our garage door, modem, and all the lights in the kitchen. Just the things we use daily. I called and they were able to get us in next day. Steve was very professional and told me everything that was needed and made suggestions as he saw fit. We ended up needing a new motor and sensor. He also noticed that our rollers were wearing. They installed everything in about an hour and programmed my car for me. I cannot believe the difference in the motor and I love that the light comes on automatically whenever we enter the garage. We're also equipped with MyQ, so I don't have to drive around the block to make sure I shut the door. He was clear about prices and was very personable. Outstanding service and would definitely call again. Thanks a bunch!

Megan Fraser

Thank you for the review Megan! We are happy to hear that Steve was able to get your garage up and working properly. We appreciate your business, The Precision Family.

The Precision Team

EXCELLENT SERVICE!! My technician (Michael) saw what the issue was, explained to me what needed to be done to repair the door, repaired it, and gave me advice on how to prevent future issues.

Norm Powell

Thank you for trusting us for your garage door repairs.

The Precision Team

I paid for a new garage door, and a damaged door was installed. Furthermore, you did not honor your advertisement, that with the purchase of a new door you would add a garage opener. Nevertheless, the door doesn't lock from the inside and is missing the handle to pul it down from the outside. The door currently is in none operating condition.

Mary Godinez

Thank you so much for giving us an opportunity to discuss these items with you and to insure you are happy with your service.

The Precision Team

My technician was Michael Bray, and after he became aware that I was expecting a new motor w/ the installation of my new garage door. He purposely failed to re-align the safety sensors, and made untrue statements about my Chamberlain motor motherboard being bad. Furthermore, He also stated, that the only way my garage door would go up or down was if I hold the button down. I googled his BS and found out it was a quick fix. No one likes to be taken for a fool, so I left Precision a bad review... Steve Colley, was a new technician Precision sent today for a different issue with my new garage door not closing properly. Mr. Colley, quickly fixed the problem and the job is now complete. What I like about Precision is that the company will keep sending technicians until they finish the job and you're satisfied.. And for that; I give Precision 5 stars!

Mary Godinez

installation was perfect installer was very courteous and very expert in knowing exactly how to level and keep everything straight where it looks like a perfect installation

Joseph Hacker

Tech was very knowledgeable, friendly and explained what was wrong with door and our options to fix it. He was very quick in his service and explained what he did. Definitely the go to place to have your garage door repaired. Five stars all they way.

Randy Abbott

Thanks so much for your quick response. Quite happy to have the door back in service so soon. The young man doing the repair was quite informative and respectfull.

Sharon Kolinski

Good and fast service however a bit pushy to purchase a new door setup. Would still recommend them.

LaDonna Leach

The tech called and arrived within the appointment time given. He diagnosed the problem quickly and gave me several option for repair. He had all the parts on hand. I would recommend Precision to anyone who needs garage door repairs.

Russell Simpson

Thank you for the great review, Mr. Simpson! We are happy to hear our technician provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

The Precision Team

Steve Colley was a great help, nice, kind, understanding and knowledgeable. I appreciate all the hard work.

Jessica Hadlock

Thank you for sharing your positive experience with us, Ms. Hadlock! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

The Precision Team

#5-Precision Garage Door service was at my home in 20 minutes. My car was locked in my garage and i had a full day of appointments. Travis repaired it and explained why the coil broke and memory sensor cables should have been more dense. They all are the most consumer-friendly merchants I have ever found. Thank you Casey, Chris and Travis for being Heros!!!

Debra Kastner

Thank you for the great review, Ms. Kastner! We are happy to hear our technicians provided you with excellent service and solved your garage door issue. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

The Precision Team

Tyler was very professional, after 30 years in construction, running my own successful masonry business, I appreciate a business model that’s on tract. kudos to this company, Thanks for the prompt, professional service ‘

Mike Morrell

Thank you for seeing the value in what we try to do for our customers Mr. Morrell! We appreciate the opportunity to earn your business and look forward to working with you again in the future! Respectfully,

The Precision Team

I was impressed by the efficiency and professional way that the work was done on installing 2 new garage doors. The scheduling was very accurate and on time on the days they worked. We are very pleased with the product and the workmanship done on our project.

Adam Belt

Thank you, Mr. Belt, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is and do our best to provide convenient scheduling, so our customers are able to get back to their busy schedules. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

The Precision Team

The customer service was off the charts. The crew was extremely friendly and paid great attention to detail. I will call them any time I need work on my door and highly recommend them. Wes was the lead person on the crew that did my door and opener.

Scott Smith

Thank you, Mr. Smith, for taking the time to write this positive review! We are delighted to hear that you value the efforts we have put toward creating an outstanding team of highly trained technicians. We will pass along the kind words to Wes. We appreciate your business! Best regards, The Precision Family

The Precision Team

Ron was super professional and provided great service. We had to get our springs replaced and he was knowledgeable and didnt try to 'sell' us which we appreciated. Overall would recommend!!!

Caleb Robinson

Thank you Caleb for the stellar review. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

The Precision Team