Precision Garage Door of Northwest Arkansas
Has Received 1 Review in:
Greenwood
Average Rating: 1.00
Install Garage Doors
Greenwood, AR
People were great. Unfortunately it took 2 months and 4 visits to install two garage doors. Wrong parts, ordering and warehouse issues, missing parts. I had to keep calling and following up in order to keep the install alive. Two months of opening our garage doors manually. It’s unclear where the breakdown occurred, but logistics and customer service seem to be a challenge for Precision. A series of mis-unfortunate events.
Michael Sayers
Response:
Mr. Sayers The only thing worse than getting a bad review is having earned that type of review. Unfortunately, in your case we did earn a poor review. We had a couple of bad months of receiving partial or incorrect orders from our door manufacture. The responsibility for bringing the incomplete doors to your house is 100% our fault. I have made several changes to our system to make sure that no one else faces the delay or frustration you have. We have changed the way we order doors, the way we check them in after receiving them and the people who do both of those things. I have also reached out to you to see if there is any way that I can make this bad situation any better. Feel free to call the office and ask to speak with the General Manager.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
With 110,511 Reviews
For this location's local site visit:
This location is owned and operated by:
Patrick Behrens
Precision Door Service of Northwest Arkansas
1907 Town W DriveRogers AR, 72756 License: #0365280618
